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Reviewed on: April 08,2026
Inmate Phone Calls

Does a TDCJ Transfer Require a New Securus Phone Number?

To whoever I am writing with my boyfriends was in travis county correctional and we were using securus, now he was moved to west texas ISF and i am not sure what i need to do to be able to answer his call and talk. i did get a local number through you guys. i wrote him a letter telling him to call that 806 # is that all i have to do.. or do i need to do something threw securus or what ! ?

If he got moved, you might need another number.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer January 30,2015 · Inmate Phone Calls
1

If he got moved, you might need another number. If you do, we will get it for you at no additional charge. If they are both in the TDCJ, the carrier is going to remain Securus but we will check to see if you need another number. The Texas number you have would be the same price you've been paying, but we found another number that would carve another $0.75 off the per-call price. Would you like that number?

Accepted Answer Date Created: January 30,2015
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.