InmateAid does provide discount phone service for inmates at USP Terre Haute in Indiana. If you have heard otherwise or had trouble getting it set up, we want to make sure you have accurate information so you can take advantage of the savings.
Here is how it works. InmateAid provides you with a local phone number in the same rate center as USP Terre Haute. Your inmate dials that number through the facility's phone system instead of a long distance number, which brings the per-minute cost down to local rates. On a federal sentence with 300 minutes per month, the difference between long distance and local rates represents real money, often the difference between paying $63 a month and paying around $18.
To get started, log into your InmateAid account, go to the Discount Telephone section of your dashboard, and add a local line for USP Terre Haute. Once you receive the number by email, your inmate submits it to their counselor or unit team manager to be added to their approved call list. After it clears that approval process, calls come through at the local rate.
If you have already tried to set this up and ran into a specific problem, reach out to InmateAid directly and we will sort it out. The service works at Terre Haute and we want to make sure you are getting the benefit of it.