Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

Reviewed on: August 03,2021

Hi i did the monthly call thing for inmateAid only to find out the inmate is not in the county jail hes in state prison.So how will that work now with the phone call?

Asked: July 29,2021
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1

It works the same way for both. The phone carrier at the prison charges different rates for different phone numbers. We have an algorithm that takes into consideration the rates from the carrier's rate calculator against the phone number of the user to determine if we can save you money with a different phone number (which conveniently forwards to any cell phone) connecting you to your inmate at the lowest published rate.

Accepted Answer Date Created: July 30,2021

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