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Reviewed on: February 10,2017

Is there a plan that a inmate can call home and it cost me a flat monthly rate that's cheaper than each phone call?

Asked: January 30,2017
Ask the inmate answer

No, there are no monthly plans from the carrier at the jail/prison. The service is contracted by government bid to about 30 prison phone carriers (GlobalTel*Link, SecurusTech, PayTel, ICSolutions, CityTeleCoin, NCIC, Reliance, Telmate, Encartele, Legacy, Correct Solutions Group to name a few). Only one wins the contract and by definition, they are a monopoly. You now pay their rates whatever they are. Some calls are over $20.00 for 15 minutes.

There are other plans similar to our Discount Phone Plan. You can judge them only by their price and the terms because the end result to you is exactly the same. They are NOT a replacement for the service at the jail, just a way to make the overall cost per call lower solely by the phone number the inmate calls. Sometimes the local number provides the best option but in other times, the out of state number is better.

In a nutshell, the carrier with the contract controls the pricing. They have a monopoly, you have to use them. If you are speaking often with your inmate and the calls are more than $2.00, you should give us a call or send an email with the name of the facility and your phone number. We will give you an honest estimate before signing up to see if we have a solution for you that will justify the $19.95 fee we charge for the service each month.

Accepted Answer Date Created: January 31,2017

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