How do i get the new number?
Theresa Resendez
https://www.inmateaid.com/ask-the-inmate
Once you complete the setup, your new phone number is automatically sent to you.
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Once you complete the setup, your new phone number is automatically sent to you.
You’ll receive it by text message and also by email to the address you used when creating your account.
That number is then linked to your account and set up to forward calls, so your inmate can use it to contact you.
https://www.inmateaid.com/ask-the-inmate/how-do-i-get-the-new-number#answer
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Accepted Answer Date Created: March 04,2026
InmateAid
https://www.inmateaid.com
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About this answer:
This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice.
Last reviewed March 2026.