If the inmate ID number and facility are correct we are 100% reliable for all services. Mistakes occur with incorrect information. In the event that a mistake happens, and they certainly do we will correct it at no charge.
https://www.inmateaid.com/ask-the-inmate/how-do-i-know-that-this-is-going-to-make-it-to-the-right-inmate#answer
Accepted Answer Date Created: December 14,2015