How does it work?

The phone service at the all of the jails and prisons are set up through bid process. Whoever has the contract for all inmate outbound calling and to tape record the calls has a monopoly contract. Therefore, you have to use them to receive calls. The choice is whether you pay them for a long distance call or a local call. The price is usually a pretty sizable difference Here is how it works... We get you a local line matching the rate center of town of the prison.Your inmate dials this local number and it will ring on your current phone (without interrupting your phone service). You will need to register the local number with the prison provider (just like you would your long distance number without our service) who will charge you only for the local call. If your inmate can buy calling cards from the commissary, you will not need to go online and set this up, they can dial the local number direct with the card. InmateAid takes care of the long distance portion of the call. In general, their price for an intra-state long distance call ranges from $4-7 per call. With the local number, they usually charge less than $1.65 per call - flat rate. The difference in two call prices is why people use the service. Let us know if you have any further questions or need help getting started: 866-966-7100