Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

Reviewed on: April 07,2016

How does the inmate mail works & how do the inmates gain access to the messages?

Just was interested in knowing how the inmate mail works & how do the inmates gain access to the messages...

Asked: April 07,2016
Ask the inmate answer
InmateAid's service is not email; it is with the US Postal Service. Inmates do not have Internet access. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Once they decide the mail is fit to be handed out at mail call, your inmate will receive it. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and none of them do things the same way. Please be patient, if the ID number and facility are correct we are 100% reliable. Mail call is Monday - Friday in most places.
Accepted Answer Date Created: April 08,2016

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