Reviewed on: December 11,2018
Inmate Phone Calls

How does this work? With the discount calls??

First and foremost, know that there is only one option for a phone provider at ALL the facilities in the US.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer September 23,2018 · Inmate Phone Calls
1

First and foremost, know that there is only one option for a phone provider at ALL the facilities in the US. The one that has the contract, sets the rates and terms... essentially a monopoly at the prison. We are not replacing them, we are using their pricing to find the best possible phone number to make the calls the cheapest possible price. If we can save you money, we will get the line, if not we refund the money... immediately. The spread between per 15-minute call prices is as much as $20 in some cases. Most cases, we can save at least 50%. Email us at aid@inmateaid.com for an honest estimate before you sign up. We have been doing this since 2012 and are the lowest in the industry, no bundling of unwanted services to increase the amount you spend. It's a simple no-contract, month-to-month service starting at $8.95.

Accepted Answer Date Created: September 23,2018
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed December 2018.