Is InmateAid phone service different from GTL

Yes, InmateAid’s discount telephone service is different from the GTL pamphlet, but they actually work together, not separately.

About Global Tel Link (GTL):

• GTL is the official phone provider for the facility
• They handle:
  • Connecting the call
  • Recording and monitoring
  • Billing you

You must use GTL to receive inmate calls. There is no way around that.

What InmateAid does differently:

• Provides you with a local phone number
• Your inmate calls that number instead of your regular number
• The call is billed by GTL as a local call instead of long distance

Why this matters:

• Long distance calls: often $4–$15 per call
• Local calls: often under $2 per call

How it works together:

1. You get a local number
2. You register that number with GTL
3. Your inmate calls the local number
4. GTL connects the call at the lower local rate

If you are already local:

• You are already getting the lowest rate
• There is no added benefit

Bottom line:
GTL is required. InmateAid is a cost-saving workaround that lowers what GTL charges by making the call local.