How exactly does this website work for inmate mail?

The letter and photo service from InmateAid is straightforward. You type up a letter and upload photos where applicable - proceed to the Pay Now page and complete the transaction. The letter order flows through our Admin area to the Processing Department. Letters are processed immediately upon entry unless it is after 4pm on Saturday, then the letters do not go through the process until Monday morning. You may check in your My Account area to see the status of your letter order. The letters are professionally printed, folded and inserted into a double window envelope.

There are no additional marketing pieces or promotional material inserted in the envelope, only your letter. Your name is the sender, InmateAid's address is the return address. The envelopes are stamped with US postage. The mail is taken to the post office which is on the Miami/West Palm Beach line - a major mail hub. Mail is delivered by us Monday through Saturday.