How Is InmateAid Mail Delivered at a Detention Center?

The process at a detention center works the same way it does at any jail or prison. Once your letter is printed and mailed by InmateAid, it enters the US Postal Service and arrives at the facility addressed to your family member with their full name and ID number on the envelope.

From there the mail room staff open and inspect every piece of incoming mail for contraband before it goes anywhere near the inmate. That inspection is standard procedure across all facility types. Once it clears the mail room it gets distributed at mail call, which at most facilities happens once a day.

If your family member wants to write back, they use InmateAid's return address that appears on the envelope they received. They write a physical letter, mail it back to us, and when it arrives we scan it and upload it directly to your account. You receive an email notification and can read the reply by logging in.

Nothing about this process requires your family member to have internet access or any special technology on their end. It works through the regular postal system with InmateAid handling the digital side for you.