Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

Reviewed on: October 07,2015

How will I know when he has received my letters through inmate mail and will he be able to reply?

Asked: December 27,2014
Ask the inmate answer
1
We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Any delay that occurs at the facility is out of our control. We make no guarantees as to how long it will take as there are thousands of facilities and none of them do things the same way.Please be patient, if the ID number and facility are correct we are 100% reliable. Mail call is Monday - Friday in most places. The only way you will know if when he responds, unless the letter is returned to us - in that event we will investigate the reason and notify you of your options. If your inmate writes to you directly, using your address, the cost of the mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail service through InmateAid. Your inmate would write you back to the return address on the letters which are to the InmateAid corporate offices. We receive the letters on your behalf, scan them into your My Account section and notify you by email that they are waiting for your review. There is a charge of $1.49 for this service. The people that use this service like the security and privacy this service provides them.
Accepted Answer Date Created: December 28,2014

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