We will send you an email that there is a letter in your account. The letter is scanned and is available on a PDF.
https://www.inmateaid.com/ask-the-inmate/i-have-used-inmateaid-after-the-inmate-recieves-in-responds-to-my-letter-how-will-i-recieve-it-through-mail-or-inmateaid#answer
Accepted Answer Date Created: June 27,2017