Reviewed on: January 21,2021
Inmate Phone Calls

My account says disabled how to I get my number on here to work

Your account is not disabled, only the telephone service transaction is canceled.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer January 21,2021 · Inmate Phone Calls
1

Your account is not disabled, only the telephone service transaction is canceled. If we cannot save you money from your current situation then we automatically refund the transaction fee. You can still use our greeting card, postcard, photo and magazine Services. But for the phone calls, your current number is the best option.

Accepted Answer Date Created: January 21,2021
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed January 2021.