Usually 2-3 business days, BUT there are sometimes delays once in the mailroom. The staff opens and reads every piece of mail before handing it out. We send thousands and thousands a day, if the facility is correct and there is an inmate ID number we guarantee it will get there.
Read moredepends on the volume of questions. there are hundreds of the same question asked again and again. we usually do not get to them immediately. try and ask a question that is specific so that it gets answered quickly
Read moreIt is pretty good for state prison, although it is best to never get sick while incarcerated as the output is minimal. There is a nurse on staff 24/7, inmates can put in for a doctor visit but might have to pay a small amount from their commissary account as a co-pay.
Read moreNot usually. However 95% of inmates are allowed to receive mail from anyone and anywhere. Please keep in mind that the staff opens and reads each piece of mail before deciding whether to hand it out or return it. There is definitely a censorship element to the mail, but usually the sender is of no consequence unless something arises in the content of the letter.
Read moreOur members create their own inmate profile and use whichever service meets their needs. We do not monitor, verify or update the profiles unless requested to do so. We are always happy to help when asked. The inmate profiles may be removed by the member that created them. If your inmate gets released and their profile is affecting them we will remove it upon a verified request to do so by that person. Please let us know if you need
Read moreYou can try, but whether it gets through depends on the facility and how the mailroom staff evaluates it. Most prisons and jails allow hand-drawn artwork to be sent through the mail as long as it does not raise any red flags during inspection. The concern on the mailroom's end is not the drawing itself but the materials used to create it. Certain substances have been used to saturate paper and smuggle drugs into facilities, and mailroom staff are
Read morecall the facility and ask for one... they might even connect you with the counselor of your inmate
Read moreTry not to panic. Being handcuffed and removed from a cell happens for a wide range of reasons, most of which are not as serious as they look in the moment. The most common explanations are a routine cell search or shakedown, a transfer to a different housing unit within the facility, a medical situation that requires attention, or a move to segregation pending an investigation into something that may or may not involve your husband directly. Facilities also
Read moreYou can always find your Discount Telephone number in your My Account area. This is where all your dealings with the website are conducted and saved
Read moreHe should be in the system, what is his name? We will set it up for you. If you have other questions about federal prison, especially the camp in Alabama, please ask us. He is in probably the best camp in the federal system.
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