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Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA.

Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

Subject: Visitation

Colorado Department of Corrections visitation application  

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Subject: Inmateaid website questions

Yes, InmateAid has all of the county jails in the United States separated by state. Once you find the county jail where your loved one is being held, follow the links for the phone service, the letter service, the magazine service, and others. If there is something you are looking for and don't see it, email us at aid@inmateaid.com for more help.

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Subject: Law & court questions - legal terms

The sure-fire way is to contact someone at the Clerk of the Court in the county where this is being tried.

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Subject: Inmateaid website questions

It is sent immediately after your order. It normally takes 1-3 days to reach the facility mail room. It is sorted and examined for contraband. Once they've approved it, it is handed out at mail call. This is standard at every facility across the US.

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Subject: Send inmate mail

Yes, it is 100% reliable

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Subject: Inmate phone calls

Here's how it works, your number is attached (by forwarding) to a number that gets the best price at your particular prison/jail. It may be dialed by two inmates, but you will get all the calls coming to the new number. So, if you give it to two inmates, they both may call you. However, they cannot call more people than you.

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Subject: Visitation

No, you cannot bring anything to visitation but your keys and some money in a clear plastic bag. We encourage you to go to the facility page where your inmate is located and read about the specific visiting rules and regulations. They are all different, and they change often.

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Subject: Family services

Please email us your request. We will create an individual coupon for you. We cannot simply post a coupon code here, everyone cannot have access to, or otherwise, use a coupon meant for you.

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Subject: Visitation

This depends on where you are intending to visit. InmateAid has a very comprehensive list of everything you could ever want to know about visiting a prison or jail. Most facilities allow for visiting on New Year's Eve and New Year'

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Subject: Inmate phone calls

Yes, but you should email us your telephone number so that we can check it to see if there are savings or not. It's good for about 70% of the population, but some phone numbers have no savings.

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