InmateAid does not replace Securus, but it can make Securus significantly cheaper. The way it works is that Securus charges different rates depending on the type of number the call is going to, and those rates vary by carrier and location in ways that are not obvious to the person receiving calls. InmateAid finds the phone number in their system that triggers Securus's lowest available rate for your specific facility, and provides you with a forwarding number that routes calls
Read moreThe phone service at a particular correctional center is set up through bid process. Whoever has the contract for all inmate outbound calling and to tape record the calls - has essentially a monopoly. Therefore, you have to use them to receive any calls and they do not have anyone competing . The choice is whether you pay them for a long distance call (to your number) or a local call (to a number that we get you). If you
Read moreIn most cases we can get a number that will make the calls cheaper. There are about 12-13 state prisons that have flat rates where our service will not benefit you. Almost all of the county jails and federal prisons have rates that offer a break with a new number. Carefully read all of the postings about the service on our site. We make it easy to understand and offer assistance and coupons to try the service for a month
Read moreLouisiana does have one of the more generous good-time credit systems in the country, and the 3-to-1 ratio is real, but it comes with conditions and does not apply to everyone. Under Louisiana law, eligible inmates can earn diminution of sentence credits that effectively allow them to serve significantly less than the sentence imposed. The way it works is that for every day served without a disciplinary infraction, additional days get credited toward the sentence. In some circumstances, that
Read moreThe visitation structure is based on the facility and it's custody level. The higher the security level, the more restrictive visitation is. For instance the highest security level of custody does not allow contact visits, the communication is conducted face-to-face through Plexiglas cubicles on recorded telephones. Medium and low security have visitation where the inmates and the visitor sit at a table across from each other - but very limited contact. Minimum security is very liberal where you can sit
Read moreIf the information is not posted online, you can contact the Clerk of the Courts where the sentence was imposed and apply to receive all of the public filings on the case. You can even petition the judge for that information. If that is not a route you want to take, you might try calling the facility and ask to speak with the case manager, counselor or unit team secretary to get more information.
Read moreLetters are processed immediately upon entry unless after 6pm on Saturday, those letters will process Monday morning. We estimate that it takes 2-3 business days to make it to the jail. Once there, the staff opens and reads each piece of mail and inspects it for contraband. Once they decide the mail is fit to be handed out at mail call, your inmate will receive it. Any delay that occurs at the facility is out of our control. We make
Read moreIt is possible, but not reliable. Most facilities require the inmate ID number on all incoming mail to make sure it is delivered to the correct person. Without it, the mailroom has to rely only on the inmate’s name, which can create confusion. What can happen: The mailroom staff may figure out who it belongs to and deliver it Or they may return it to sender for missing required information In some cases, it may be held or delayed while they try
Read moreDepending on the jurisdiction, the standard for the "real length of time served" is 85% of the imposed sentence.
Read moreMailed means the letter left InmateAid and entered the US Postal Service that day. It has not been delivered yet. The estimated delivery date on the site reflects when the letter is expected to be sent out, not when it arrives at the facility. From the point it is mailed, expect another 2 to 3 business days for it to reach the jail or prison. Once it gets there, it does not go straight to your inmate. The facility
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