Yes, the local number we give you forwards to your pre-paid cell phone, the only person dialing this number will be your inmate calling you from the jail. It will not affect your cellphone, your number or interfere with any incoming calls
Read moreYour name appears on the envelope above InmateAid's address. Your home address is never included. If you want the inmate to write you directly, add your address inside the letter. Otherwise they write back to InmateAid's address and the response is scanned into your account.
Read moreit all depends on what stage of the process they are in; they might send the belongings home. there are three kinds of transfers, one - a request by the inmate, two - an administrative transfer as a step-down in custody level and the third - punitive where there is an increase in the custody level. whatever the conditions are in this case, they will NEVER disclose when the transfer is to take place for security precautions.
Read moreThe best that our service could do for you is cut the price of the calls down to just under $2.00 per call instead of what you are paying. You have to do the math and see if saving $2.00 per call is worth $20 per month. You would have to be speaking more than 10 times per month to cover the cost of the service.
Read moreYes, usually their counselor will hand them a slip of paper with the transaction date and amount
Read moreYou will not be able to send anything with the letter but photographs on 4" x 6" glossy paper - no Polaroids. You can send the Word Search from the publisher - InmateAid has several to choose from in our magazine section. Let us know if you are interested in any of them, email us the title and we will send you a discount coupon for the purchase.
Read moreThe honest answer is that it depends on the facility, but for most people, the reality is nowhere near as bad as what television and movies would have you believe. Scripted prison dramas are built around conflict and chaos because that makes for compelling entertainment. The daily reality for the vast majority of inmates is far more mundane. Most people inside are trying to do exactly what your husband should be focused on, getting through their time with as
Read moreCorrectional facilities do not operate like the postal service. When an inmate is transferred, the old facility does not forward incoming mail to the new location. Mail that arrives at the previous facility after the transfer has already occurred will typically be processed by the mailroom and returned to the sender marked as undeliverable or noting that the inmate is no longer in custody there. This is one of the most common reasons a letter fails to reach its
Read moreFree phone calls are usually in the county jail when first booked, but it is not a guarantee. We don't think that they offer a free call in the state system
Read moreThe prison phone system is confusing at first but once you understand how it is structured, it makes more sense. Most correctional facilities award an exclusive contract to a single phone provider through a bidding process. Securus is one of the largest and holds contracts at thousands of facilities across the country. When an inmate moves to a new facility that uses Securus, all outbound calls from that facility run through Securus, regardless of what you have set up
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