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InmateAid's letter writing service is NOT an email contact with the inmates. Inmates DO NOT have Internet access - they can only receive letters and photos via US Postal Service.Read more
InmateAid is a mail service to the inmate, not a direct line. You can write a letter with our service using a credit card. The coupon code is for offers that we run from time-to-time. Use the Contact Us link on the Home page with your email address and we will happily send you (or ANYONE) a discount coupon for your next letter.Read more
Any mail that comes into the prison is inspected by the staff for contraband. Typically the daily received mail makes it to mail call the same day (Monday-Friday).Read more
Normal shipping is 2-3 business days from Amazon after your order is processed. Prisons normally do not allow any books to be sent in by individuals, only from recognized publishers.Read more
Most prisons prefer paperbacks to be on safe side. But as long as the books are coming from the publisher, like Amazon.com both hard cover or paperback are acceptable.Read more
All letters and photos are delivered daily by US Mail. It will take one or two days but please be mindful that the prison staff will open every piece of mail for contraband. Therefore, the actual delivery date that it makes it to mail call depends solely on the prison staff.Read more
InmateAid sends letters daily through USPS, you get notification in your member account the moment they are mailed. Inmates do not have access to the Internet and can only correspond through the mail with stamps they buy at the prison commissaryRead more
If you have researched the inmate's name in the Inmate Locator and there is no ID #, you may send the letter without the number. There are some facilities that do not have numbers for their inmates.Read more
InmateAid letters are sent the same day they are created by you via US Mail. The letters/photos are delivered to the inmate at mail call a day or two after posting. Please be mindful that the staff inside the prison opens every letter for contraband which may delay the actual delivery.Read more
InmateAid prints and delivers the mail into the prison location corresponding to your inmate. The service is delivered to the inmate at mail call a day or two after you create it in the Write Letters/Send Photos service.Read more