What Happens to Mail if Inmate Transfers Before It Arrives?

If your inmate is transferred to a new facility before a letter arrives at the old one, the letter will almost certainly come back to InmateAid rather than follow them. Correctional facilities do not forward inmate mail to new locations the way the postal service forwards residential mail.

When a returned letter arrives back at InmateAid, we will reach out to you. If you can provide the new facility address and inmate ID at the new location, we will resend the letter at no additional charge.