Depending on the facility, your inmate is probably waiting A & O, (Admissions and Orientation). Once they have gone through the lectures from all of the department heads, the inmate is ready for designation and privileges. Most A & Os happen on Wednesday but every place is different. It is at A & O that they gain the information for phone calls and visitation.
https://www.inmateaid.com/ask-the-inmate/when-can-a-new-inmate-first-call-home#answer
Accepted Answer Date Created: March 14,2015