Why Can't I Pay for InmateAid Services Using a Russian Bank Card

InmateAid processes all payments through Stripe, one of the most widely used and trusted payment processors in the world. Like most international payment platforms, Stripe operates under financial regulations and sanctions guidelines that govern which cards and countries can transact on their network.

Russian issued bank cards are currently restricted from processing through Stripe due to international sanctions and banking regulations that are outside of InmateAid's control. This is not a decision InmateAid made and unfortunately it is not something we are able to override on our end.

If you are trying to support a loved one who is incarcerated in a United States facility from outside the country, here are a few possible alternatives worth exploring.

A prepaid Visa or Mastercard purchased outside of Russia and not tied to a Russian bank may process successfully. A PayPal account funded through an eligible international bank may also be an option depending on your country of residence. A trusted friend or family member located in the United States could also process the payment on your behalf.

We are sorry we cannot do more to help directly. The payment restriction is entirely outside our control and we wish it were otherwise. If you find an alternative payment method that works please do not hesitate to reach out to us at aid@inmateaid.com and we will do our best to assist you.