❌
☰
Reviewed on: March 30,2026
InmateAid Website questions

Why Can't I Reload the InmateAid App

Why can't I reload the app?

InmateAid does not currently have a dedicated mobile app available in the Apple App Store or Google Play Store.
Ask The Inmate
Answered by a former federal inmate · 14+ years advising families
✓ Verified answer November 27,2025 · InmateAid Website questions
1

InmateAid does not currently have a dedicated mobile app available in the Apple App Store or Google Play Store. If you have been trying to find or reload an app you may have been looking in the wrong place and that is completely understandable.

InmateAid is a mobile-optimized website that works directly through your phone's browser. No download or installation is required.

To access InmateAid on your phone simply open your browser, whether that is Safari, Chrome, or any other browser, and go to inmateaid.com. The site is designed to work smoothly on any smartphone or tablet.

If you want quick access without searching every time, you can save InmateAid to your home screen. On iPhone tap the share button in Safari and select Add to Home Screen. On Android tap the three dot menu in Chrome and select Add to Home Screen. It will appear on your home screen just like an app and open directly to the site with one tap.

0
Accepted Answer Date Created: November 27,2025
Was this helpful?
LOGIN

My situation is different — ask your own question.

Our advisors answer within 24 hours. Free, always. Former federal and state inmates with direct experience.

About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed March 2026.