Reviewed on: May 02,2026
Inmate Phone Calls

Will My Number Be Registered If I Use InmateAid?

Does using the phone service here avoid registering my number and phone. Trouble i go through cause im on a family plan?

Yes, and this is one of the less talked-about benefits of the service.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer September 15,2020 · Inmate Phone Calls
1

Yes, and this is one of the less talked-about benefits of the service.

When an inmate makes calls through the facility's phone carrier, every number they dial has to be submitted and approved in advance. That approval process requires the person on the outside to register their phone number with the carrier, which means your name, number, and in some cases your address go into that system. For people on a family plan, a work phone, or any situation where the number is shared or sensitive, that registration creates complications that can be hard to explain.

With InmateAid's phone service, your inmate dials the InmateAid number instead of your personal number. The InmateAid number is what gets registered with the facility's phone carrier, not yours. Your actual number stays out of the prison phone system entirely. The call routes through to you on the back end, but the carrier never sees your personal number, and it never appears in the inmate's approved call list under your name.

For anyone navigating a family plan where other people might see incoming call logs, or for anyone who simply does not want their personal number tied to a prison phone account, this is a real and practical advantage. The savings on the per-call rate are the main selling point, but the privacy benefit is worth knowing about too.

Accepted Answer Date Created: September 15,2020
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed May 2026.