The letter and photo service
from InmateAid is straightforward. You type up a letter and upload photos
where applicable - proceed to the Pay Now page and complete the transaction.
The letter order flows through
our Admin area to the Processing Department. Letters are processed immediately
upon entry unless it is after 6pm on Saturday, then the letters do not go
through the process until Monday morning. You may check in your My Account area
to see the status of your letter order.
The letters are printed, folded
and inserted into a double window envelope. There are no additional marketing
pieces or promotional material inserted in the envelope, only your
letter. Your name is the sender, InmateAid's address is the return
address. The envelopes are stamped with 49 cent stamps unless there are more
than 5 pages of letter or more than 5 photos, and then we weigh the envelope
and adjust the postage.
The mail is
taken to the post office which is on the Miami/West Palm Beach line - a major mail hub. Mail is
delivered by us Monday through Saturday. Inmates that have money on their inmate trust accounts can
purchase stamps and envelopes at the weekly commissary. If they do not have
money on their books, the prison will provide indigent inmates with all the
materials necessary to send out mail to their loved ones.
If your inmate writes to you directly, using your address, the cost of the
mailing is a 49 cent stamp. Many of our members use the Inmate Response Mail
service through InmateAid. Your inmate would write you back to the return
address on the letters which are to the InmateAid corporate offices in Florida.
We receive the letters on your behalf, scan them into your My Account section
and notify you by email that they are waiting for your review. The people that use this service like the
security and privacy this service provides them.
Accepted Answer Date Created: April 25,2015