Arizona: Resources for ICE Detainees

This guide is for people detained by ICE in Arizona and for their families. Arizona has more ICE detention facilities than almost any other state - five are clustered within a few miles of each other in the Florence and Eloy area of Pinal County alone. This geographic concentration is the defining fact about ICE detention in Arizona. If someone is in ICE custody in Arizona, they are almost certainly held in Pinal County, about 60 miles southeast of Phoenix. The Florence Immigrant and Refugee Rights Project provides free legal services directly inside these facilities. Last verified: June 2026.

Step 1: Find Your Family Member - Right Now

ICE Online Detainee Locator: locator.ice.gov

You need: the person's full legal name, date of birth, and country of birth - OR their A-Number (Alien Registration Number, found on any immigration paperwork). The locator shows people currently in ICE custody and those released within the last 60 days.

ICE Detention Reporting and Information Line: 1-888-351-4024 (toll-free)

EOIR Immigration Court Case Status: 1-800-898-7180

ICE Phoenix Field Office (covers Arizona): Phoenix.Outreach@ice.dhs.gov | (602) 766-7908

If your family member is in ICE custody in Arizona but you cannot locate them through the online system, they may be in the process of being transferred between facilities within the Pinal County complex. Call the individual facility phone numbers listed below - the Eloy Detention Center and Florence Service Processing Center are the most common first-stop facilities. Use all the phone numbers below if needed.

Important: If someone is told they are 'in Florence,' ask specifically which facility - there are multiple distinct facilities in the Florence area with different addresses, phone numbers, and visitation rules.

Step 2: Where ICE Detainees Are Held in Arizona

Arizona's ICE detention complex is centered in Pinal County, between Phoenix and Tucson. Most people detained by ICE in Arizona end up in one of five facilities in this area. An additional overflow facility operated in Mesa in 2025-2026. Always confirm which specific facility your family member is in before visiting - each has its own rules and hours.

Eloy Detention Center - Largest Facility

1705 East Hanna Road, Eloy, AZ 85131

Detainee inquiries: (520) 464-3000 (8 AM-4 PM) | Urgent messages: (520) 466-4141

Email for case info: EAZ-Outreach@ice.dhs.gov

Operated by: CoreCivic under contract with ICE

Capacity: Approximately 1,550-1,596 beds (men and women)

The Eloy Detention Center has operated continuously since 1994 and is one of the most heavily used immigration detention facilities in the United States. It is operated by CoreCivic, a private prison company. In 2025-2026, advocates and the Florence Project have documented significant concerns about medical care at Eloy, including documented deaths and cases of medical neglect. Two people died in ICE custody at Eloy in 2025-2026: Oscar Rascon Duarte in September 2025 and Emmanuel Damas in March 2026. These are documented facts and families should contact the Florence Project immediately if a family member at Eloy has medical needs that are not being met.

Tablets are available to detainees at Eloy. Non-confidential messages can be sent through gettingout.com.

Florence Service Processing Center (Florence SPC)

3250 North Pinal Parkway, Florence, AZ 85132

Detainee inquiries: (520) 868-5862 (8 AM-4 PM) | Urgent messages: (520) 868-8388

Operated by: ICE/DHS directly (government-run facility)

The Florence SPC is a federally operated facility - one of the few in Arizona run directly by ICE rather than by a private contractor. It has also been used as a short-term staging facility. Advocates have documented extended holds beyond the standard 72-hour maximum for staging facilities.

Central Arizona Florence Correctional Center (CAFCC)

3250 North Pinal Parkway, Florence, AZ 85132 (same parkway as Florence SPC, different facility)

Detainee inquiries: (520) 868-9095 (8 AM-4 PM) | Urgent messages: same number

Email for legal correspondence: vavedc@corecivic.com | Legal fax: (520) 466-7750

Operated by: CoreCivic

Attorney visits by appointment; 24 hours notice required. Virtual legal visits available - attorneys email cafccvisitation@corecivic.com to schedule.

Pinal County Adult Detention Center

971 North Jason Lopez Circle, Building B, Florence, AZ 85132

Phone: (520) 866-5040

Operated by: Pinal County Sheriff's Office under contract with ICE

Central Arizona Detention Center (CADC)

1155 North Pinal Parkway, Florence, AZ 85132

Phone: (520) 868-3668

Operated by: CoreCivic

Mesa Overflow Facility (AROCC) - Active 2025-2026

Located at the Phoenix-Mesa Gateway Airport area, Mesa, AZ

In 2025-2026, ICE operated a temporary overflow holding facility in Mesa that became significantly overcrowded. As of spring 2026, the average daily population was approximately 274 people, with individuals staying an average of 36 hours before transfer. The facility has been the subject of reported civil rights concerns including pepper spray incidents involving detained people. Check the ICE Detainee Locator and call the Phoenix ICE Field Office to determine if someone is at this location.

Step 3: Get Legal Help - The Florence Project Is On-Site

The Florence Immigrant and Refugee Rights Project is the single most important resource for people detained in Arizona. Unlike most legal aid organizations, Florence Project attorneys and legal assistants work directly inside the Eloy and Florence detention facilities every week. Their services are entirely free.

IMPORTANT: The Florence Project does not charge fees. Anyone claiming to be from the Florence Project and asking for money is committing fraud.

Florence Project services inside detention: Weekly group legal orientation presentations where every detainee scheduled for immigration court receives basic rights information; individual one-on-one legal consultations; group workshops on bond hearings, asylum, cancellation of removal, and other legal topics; case representation for some individuals placed with staff attorneys or external pro bono attorneys.

The Florence Project cannot represent every person - approximately nine out of ten people in Eloy and Florence cannot afford private attorneys and represent themselves. But every person going before an immigration judge will have had access to a Florence Project orientation before their first court date.

Note: In January 2025, the Trump administration's Department of Justice halted federally-funded Legal Orientation Programs (LOP) in detention centers nationwide. This suspended the Florence Project's group rights presentations for a period. Confirm current access by contacting the Florence Project directly.

Florence Immigrant and Refugee Rights Project (Florence Project / FIRRP)

firrp.org

Main office: 2 South Clearwater Drive, Suite 1, Tucson, AZ 85745 | (520) 623-7762

Phoenix office: (602) 307-1008

Do not visit the Florence Project office without an appointment - they work inside the facilities, not from a walk-in office. Call or email to reach them.

American Immigration Council

americanimmigrationcouncil.org - provides resources and has supported class-action litigation challenging conditions at Arizona detention facilities.

ACLU of Arizona

acluaz.org | (602) 650-1854 - active in litigation and advocacy around Arizona detention conditions.

Kino Border Initiative

kinoborderinitiative.org - works with migrants in the Arizona/Sonora border region and partners with the Florence Project on legal services for people detained in Arizona after seeking asylum at the border.

EOIR Pro Bono List

ICE is required to post a list of free legal service providers in all detention facility housing units. Ask your family member to request and review that list and call providers on it. Free calls to listed providers are required by ICE standards.

Immigration Advocates Network

immigrationadvocates.org - national directory. Search by Arizona or by the specific Pinal County zip code to find additional providers.

Step 4: Bond - How to Get Someone Released

Bond hearings for people detained in Eloy and Florence are held at the Eloy Immigration Court (for Eloy detainees) and the Florence Immigration Court (for Florence facility detainees). Hearings are often held by video from inside the detention center. Not everyone is eligible - mandatory detention applies to some people based on their case type and criminal history.

To request a bond hearing, the detainee or their attorney files a request with the immigration court. Call 1-800-898-7180 to find out if a bond hearing has been scheduled and when.

Where to Post Bond in Arizona

Bond cannot be posted directly at the Florence or Eloy facilities. Immigration bonds for detainees in the Arizona facilities are posted at the ICE ERO Phoenix Field Office:

2035 North Central Avenue, Phoenix, AZ 85004 | (602) 766-7908

Bond posting hours: Monday through Friday (except federal holidays) - confirm current hours by calling ahead.

Payment: Cash, cashier's check, or money order payable to 'Department of Homeland Security.' Bring the detainee's full name, A-Number, and the bond order from the immigration judge.

If you cannot travel to Phoenix, a licensed immigration bond agent (surety company) can post the bond electronically for a fee of 2%-20% of the bond amount.

Bond Funds

National Immigrant Bond Fund

immigrantbondfund.org - national fund that posts bond for detained immigrants in certain circumstances; requires family contribution toward bond amount.

Vera Institute - SAFE Network

vera.org - check for current availability in Arizona; Vera has operated bond assistance programs in states with high detention populations.

Local fundraising

Arizona immigrant community organizations, faith communities, and mutual aid networks have organized fundraising for bond in specific cases. Contact the Florence Project or Kino Border Initiative for referrals to community support resources.

Step 5: Communication - Staying Connected

Visiting in Person

Arizona's detention facilities are located approximately 60 miles southeast of Phoenix, in a rural area of Pinal County. Plan travel time and confirm visiting hours before driving - families are turned away when they are not prepared. Each facility has different rules; verify hours directly with the specific facility before visiting.

Eloy Detention Center visiting hours (verify directly - hours vary by housing unit):

Saturday general population visits - check ICE.gov/detain/detention-facilities/eloy for current schedule by housing unit. Hours differ for male general population, segregation, and other units.

Florence Service Processing Center: Contact (520) 868-5862 for current visiting schedule.

Central Arizona Florence Correctional Center (CAFCC): Contact facility - visitors must arrive 45 minutes before scheduled visit time for processing.

All visitors: Bring a valid government-issued photo ID. Do not bring prohibited items. Expect security screening. Children visiting must be accompanied by an adult guardian 18 or older.

Phone Calls

Detainees cannot receive incoming calls. They can make outgoing calls through the facility's contracted phone service. At Eloy, the provider is GTL/ViaPath (gettingout.com). Set up a prepaid account linked to your phone number so your family member can call without collect charges. Calls are monitored and recorded except for legal calls.

Free calls: ICE standards require detainees to have access to free calls to consular officials and legal service providers on the posted pro bono list. Ask your family member to request the free call list from facility staff.

Electronic Messages and Tablets

Eloy Detention Center has tablets available to detainees. Non-confidential messages can be sent through gettingout.com. Create an account and search for the facility to send messages.

Mail

Eloy Detention Center mailing address: [Detainee Full Name + A-Number], Eloy Detention Center, 1705 East Hanna Road, Eloy, AZ 85131

Florence SPC mailing address: [Detainee Full Name + A-Number], Florence Service Processing Center, 3250 North Pinal Parkway, Florence, AZ 85132

All incoming mail is inspected. Letters, legal documents, photos, newspapers, and approved publications may be sent. Confirm specific rules with each facility before sending packages.

Sending Money

Money for commissary accounts can be deposited through the GTL/ViaPath platform (gettingout.com), at facility kiosks, or by mailed money order. Write the detainee's full name and A-Number on any money order. Contact the specific facility for current accepted deposit methods.

Step 6: Medical Concerns and Rights

Arizona's detention facilities - particularly Eloy - have a documented history of medical neglect. Advocates have reported cases of delayed surgery, cancelled specialist appointments, and inadequate post-operative care. Two deaths occurred at Eloy in 2025-2026. If a family member has a medical condition, communicate with them regularly and contact an attorney or the Florence Project if their medical needs are not being addressed.

If there is a medical emergency:

Call the facility directly and request that medical staff see the detainee immediately. If the response is inadequate, contact the Florence Project at (520) 623-7762, the ACLU of Arizona at (602) 650-1854, and the DHS Office of Inspector General at 1-800-323-8603.

Key rights every detainee has:

The right to medical and mental health care, including access to a doctor.

The right to speak with an attorney, including free calls to providers on the pro bono list.

The right to a bond hearing before an immigration judge (unless subject to mandatory detention).

The right to be free from physical, sexual, and verbal abuse.

The right to access a law library and legal materials.

The right to practice your religion.

The right to file a grievance if your rights are violated.

The right to communicate with your home country's consulate (calls to consulates are free).

To file a grievance:

Ask facility staff for a grievance form. Contact the DHS Office of Inspector General: oig.dhs.gov | 1-800-323-8603. Contact the Florence Project or the ACLU of Arizona for support with the grievance process.

Notario fraud warning:

Arizona has widespread fraud targeting immigrant families. Anyone who is not a licensed attorney, an accredited representative, or a Florence Project staff member who offers immigration help for a fee may be a fraudster. Never pay someone who claims to be from the Florence Project - they are free. Check any attorney's bar status before paying for services.

Quick Reference - Arizona ICE Detainee Resources

Find a detainee:

ICE Detainee Locator: locator.ice.gov

ICE Detention Reporting Line: 1-888-351-4024

EOIR Case Status: 1-800-898-7180

ICE Phoenix Field Office: Phoenix.Outreach@ice.dhs.gov | (602) 766-7908

Primary detention facilities (Florence/Eloy, Pinal County):

Eloy Detention Center: 1705 E. Hanna Rd., Eloy - (520) 464-3000 (inquiries) | (520) 466-4141 (urgent messages)

Florence SPC: 3250 N. Pinal Pkwy., Florence - (520) 868-5862 (inquiries) | (520) 868-8388 (urgent)

Central AZ Florence Correctional Center: 3250 N. Pinal Pkwy., Florence - (520) 868-9095

Pinal County Adult Detention Center: 971 N. Jason Lopez Circle Bldg B, Florence - (520) 866-5040

Central Arizona Detention Center: 1155 N. Pinal Pkwy., Florence - (520) 868-3668

Free legal help - on site at facilities:

Florence Immigrant and Refugee Rights Project (FIRRP): firrp.org | Tucson: (520) 623-7762 | Phoenix: (602) 307-1008

Post bond:

ICE ERO Phoenix: 2035 N. Central Ave., Phoenix, AZ 85004 | (602) 766-7908 - Monday-Friday

Medical concerns / grievances:

Florence Project: (520) 623-7762

ACLU of Arizona: acluaz.org | (602) 650-1854

DHS Inspector General: oig.dhs.gov | 1-800-323-8603

Communication:

Phone and tablets (Eloy): GTL/ViaPath - gettingout.com

Mailing: Include full name + A-Number, facility name, and address

Sources and verification: Florence Immigrant and Refugee Rights Project FAQ (firrp.org; five facilities; Florence Project free services; do not charge fees; services provided on site; nine of ten detainees unrepresented; do not visit office without appointment); Florence Project Adult Program page (firrp.org/what/adult-team; weekly orientations, individual consultations, bond hearing workshops, representation); Eloy Detention Center ICE page (ice.gov/detain/detention-facilities/eloy-detention-center; (520) 464-3000; urgent message (520) 466-4141; EAZ-Outreach@ice.dhs.gov; tablets at gettingout.com; virtual attorney visits; G-28 via ERO eFile); Florence SPC ICE page (ice.gov/detain/detention-facilities/florence-spc; (520) 868-5862; urgent (520) 868-8388; attorney visits 8 AM-7 PM seven days; video VTC through ERO eFile); Central Arizona Florence Correctional Center ICE page (ice.gov/detain/detention-facilities/florence-correctional-center; (520) 868-9095; cafccvisitation@corecivic.com for VTC; vavedc@corecivic.com for legal mail; fax (520) 466-7750; 45-minute arrival before visit; Phoenix.Outreach@ice.dhs.gov); Arizona bond page/US Immigration Bonds directory (all five facility addresses and phone numbers); Detention Pipeline, 'Eloy Detention Center' (detention-pipeline.transparencycascade.org; Oscar Rascon Duarte death September 8, 2025; Emmanuel Damas death March 2, 2026; solitary confinement report June 2026; Florence Project 53 complaints 2022-2024; alarming increase in medical neglect March 2026); Cronkite News, 'Arizona ICE Detention Center: Report Sparks Debate on Detainee Treatment,' March 3, 2026 (Eloy opened 1994; capacity 1,500+; medical neglect pattern); Tucson Sentinel, 'Advocates Warn of Alarming Increase in AZ ICE Detainees Suffering Serious Medical Issues,' March 20, 2026 (Ivan aortic aneurysm case; ankle surgery delayed; late-stage cirrhosis case; woman with seizure-like convulsions; 2026 on pace to be deadliest year); Arizona Mirror, 'ICE Moved Detainees Out of Overcrowded Mesa Facility,' April 2026 (AROCC Mesa facility; average 274 per day in 2026 vs. 21 in 2025; average stay 36 hours in 2026 vs. 12 hours in 2025; peak 777 in single day; domestic shuffle flights); AZPM, 'Department of Justice Stops Federally-Funded Legal Aid,' January 28, 2025 (DOJ halted LOP; Florence Project group orientations suspended; removed from facilities by ICE directive); Phoenix Field Office bond posting 2035 N. Central Ave., Phoenix; EOIR bond and hearing procedures for Eloy and Florence Immigration Courts. Volatile items: Verify current Florence Project access inside facilities (LOP suspension affected operations - confirm directly at (520) 623-7762); verify Eloy visiting hours by housing unit before traveling (hours differ by unit; check ice.gov or call facility); verify AROCC Mesa facility current operational status; verify bond posting hours at Phoenix Field Office. Last verified: June 2026.