Arkansas's prison system operates under the Arkansas Division of Correction, which is the state run prison arm of the broader Arkansas Department of Corrections. The Division of Correction runs the state prisons. The Division of Community Correction handles probation and parole supervision. Understanding the difference matters because rights, procedures, and oversight differ depending on whether your person is in a state prison, a county jail, or under community supervision.
Two recent developments make the Arkansas rights landscape worth knowing closely. In September 2025, the Arkansas Division of Correction entered into a settlement with the U.S. Department of Justice over violations of the Americans with Disabilities Act at the Ouachita River Unit. The DOJ's investigation began after complaints that inmates with mobility disabilities were not getting accessible cells and showers, with some inmates reporting scalding showers as a result of being unable to control fixtures independently. In February 2026, the ACLU of Arkansas filed a class action lawsuit challenging Arkansas's parole revocation system, alleging that people on parole are routinely denied the due process protections the Constitution requires, including the right to a hearing and in some cases counsel.
This guide walks through the rights inside Arkansas state prisons and jails across ten domains, grounded in ADC policy, the Arkansas Division of Correction Inmate Handbook, and the current legal landscape.
Here is the short version, before we take each right apart.
Medical and mental health care are constitutionally required, and Arkansas has faced documented gaps between that requirement and delivery. Mail arrives through a combination of physical mail and eMessaging, with paper money orders eliminated as of May 2025. Video visitation through the Securus platform is available at $5 per 30 minute session as of January 2025, and requires scheduling at least 48 hours in advance. Phone calls are placed through Securus, and privileges require being on the approved list. Grievances follow a two step process, with a five day window to appeal from the unit level to the Chief Deputy Director level. Disciplinary hearings carry due process protections, and restrictive housing placement triggers a twenty four hour second review, a seven day classification committee hearing, and a seven day mental health appraisal. Religious practice is accommodated through request. PREA protections apply across all facilities. The September 2025 DOJ settlement at the Ouachita River Unit addresses ADA compliance for mobility disabilities. Reentry planning is supported under Arkansas statute, and all inmates are classified under a four class system that governs their placement and programming.
Medical and mental health care
Every person in an Arkansas prison or jail has a constitutional right to adequate medical and mental health care under the Eighth Amendment. The Arkansas Division of Correction contracts with private vendors for medical and mental health services. If you need care, you submit a sick call request at your facility. Emergency care is available around the clock. There is a fee schedule for routine sick call visits, though people without funds cannot be denied care they genuinely need.
Arkansas's documented gaps in care are most visible in the jail context. A 2001 ACLU of Arkansas class action brought attention to the failure of Arkansas jails to provide mental health treatment to people awaiting forensic evaluations or awaiting transfer to the state hospital, including people who were actively suicidal. While that particular case is decades old, the structural challenge of providing adequate mental health care to people in county jails remains. If your loved one is in an Arkansas facility and not receiving medical or mental health care they have requested, submit every request in writing, keep dated copies, and file a formal grievance. Documentation is the foundation of any legal claim.
Mail and correspondence
People incarcerated in Arkansas Division of Correction facilities can send and receive physical mail and can use the eMessaging service, which allows families to send electronic messages that are delivered through the inmate's tablet or kiosk. Paper money orders were eliminated as a deposit method as of May 31, 2025. Families now use electronic deposit methods to add funds to trust accounts and prepaid phone accounts.
Legal mail, meaning correspondence with courts and licensed attorneys, must be handled differently from general correspondence. It can be opened only in the incarcerated person's presence to check for contraband, not read. This is a constitutional baseline that any facility is required to follow. Outgoing and incoming regular mail is subject to inspection for contraband and for compliance with facility rules. Publications including books and magazines may be sent subject to restrictions. InmateAid can help confirm current mailing addresses, format requirements, and any facility specific restrictions.
Phone and video contact
Phone calls from Arkansas Division of Correction facilities are placed through Securus Technologies. Phone and visitation privileges require being on the approved visitor and phone list, which the incarcerated person is responsible for maintaining and updating. Calls are monitored and recorded except for calls to attorneys. As of January 2025, video visitation sessions cost $5 per 30 minute session through the Securus platform. Appointments must be scheduled at least 48 hours before the session. Attorneys may not use the ADC video visitation system and must arrange in person legal visits separately.
Phone rates are subject to the FCC's prison telephone rate caps. The FCC expanded those caps in 2024 to cover all facilities regardless of size. InmateAid can help families set up prepaid accounts, confirm current call rates, and navigate the Securus platform. Staying in contact through phone and electronic messaging is an important bridge between the incarcerated person and their family, and maintaining that bridge is documented to support better outcomes after release.
Visitation
The Arkansas Division of Correction's visitation policy is that inmates may have visits with family, friends, attorneys, and spiritual advisors under conditions consistent with security and good order. The policy recognizes explicitly that visitation is essential to maintaining good morale, sustaining family life, and preparing for release. To be placed on an approved visitation list, a visitor must complete the Visitation Form and return it to the inmate's assigned unit through the unit visitation clerk, not to the inmate directly. Anyone not on the approved list will not be allowed to visit.
Visitation can be suspended or terminated as a disciplinary consequence, but in person legal visits remain available. The incarcerated person is responsible for notifying family and friends if they have been approved, denied, or if privileges have been suspended. Families should contact the unit directly to confirm current visiting days and hours. County jails in Arkansas operate under local authority with separate visiting rules that vary by facility.
The grievance process
The Arkansas Division of Correction Inmate Handbook describes a two step grievance process. Step One is an informal resolution attempt at the unit level. If the informal resolution is unsuccessful, the inmate moves to Step Two, the formal grievance, which is submitted by depositing it in the designated grievance box or giving it to a staff member if the inmate's assignment prevents access to the box. Once the formal grievance is answered at the unit level, the inmate has five working days to appeal to the Chief Deputy Director, Deputy Director, or Assistant Director level. Completing both steps exhausts the administrative remedy.
Exhaustion is required. Under the Prison Litigation Reform Act, a person must complete the available grievance process before filing a federal lawsuit about conditions of confinement. Courts have dismissed valid civil rights claims because the grievance process was not completed or not completed correctly. Every grievance should be filed in writing, with a copy kept by the inmate, and every response documented with the date received. If a grievance goes unanswered past the required timeframe, that failure itself should be documented as part of the record.
Disciplinary hearings
When someone in an Arkansas Division of Correction facility is accused of a disciplinary infraction, they are entitled to the minimum due process protections established in Wolff v. McDonnell: advance written notice of the charge, a hearing before a disciplinary committee, an opportunity to present their side, and a written statement of the evidence relied upon and the reason for any sanction. These protections apply in ADC facilities and are set out in the ADC administrative directives governing discipline.
A disciplinary conviction can affect classification, which in Arkansas moves through four levels, Class I through Class IV, and affects housing, job assignments, and program eligibility. Inmates arrive in Class II status, remain there for 60 days on initial assignment, and then may be considered for promotion by the classification committee. A disciplinary record influences classification decisions at every stage. If the hearing results in demotion or other significant sanctions, an appeal should be filed within the relevant deadline.
Restrictive housing and solitary confinement
The Arkansas Division of Correction uses the term restrictive housing for what is commonly called solitary confinement. Under ADC policy, placement in restrictive housing triggers several specific procedural protections. Within 24 hours of placement, a second review is conducted by authorities not involved in the initial placement decision. Within 7 days, a Classification Committee holds a hearing to determine the most appropriate placement. Also within 7 days, a mental health practitioner completes a mental health appraisal of the person placed in restrictive housing.
Arkansas policy specifies that youthful inmates, meaning people under 18, will not be placed in restrictive housing solely to achieve separation from adult inmates. The ADC has stated that restrictive housing is used not only for punitive reasons but also for safety during investigations, security for inmates pending trial, when disciplinary review is pending, or when transfer is being arranged. Regardless of the stated reason, the constitutional standard applies: placement must not amount to an atypical and significant hardship beyond ordinary prison conditions that is arbitrary or punitive without penological justification.
Religious practice
People incarcerated in Arkansas prisons have the right to religious practice under the First Amendment and under the federal Religious Land Use and Institutionalized Persons Act. The Arkansas Division of Correction must accommodate sincere religious beliefs and practices unless it can demonstrate a compelling security interest that cannot be addressed through less restrictive means. Religious programming and chaplaincy services are available at ADC facilities.
To receive a specific religious accommodation, such as a dietary adjustment or access to religious items, the request goes through the facility chaplain or through the formal request process. A denial must be grounded in a genuine documented security concern. Denials can be challenged through the grievance process and, if unresolved, in federal court under RLUIPA. Document the specific accommodation requested, the reason given for any denial, and every step taken to follow up.
PREA and protection from sexual abuse
The Prison Rape Elimination Act applies in all Arkansas Division of Correction facilities and in Arkansas county jails. Every person in custody has the right to be free from sexual abuse and sexual harassment by staff and by other incarcerated people. ADC is required to maintain PREA policies, train staff, provide a reporting mechanism, and protect people who report abuse from retaliation.
Reports of sexual abuse or harassment can be made to facility staff, to the facility PREA coordinator, or through external reporting options. Retaliation against someone who reports abuse is itself a PREA violation and the basis of a separate complaint. Document every incident, every report made, and any change in housing or treatment that follows a report. If a person is placed in a unit that punishes them more than it protects them after a PREA report, that placement itself may be challengeable.
ADA and disability accommodations
People with disabilities in Arkansas prisons are protected by the Americans with Disabilities Act. In September 2025, the Arkansas Division of Correction entered into a settlement with the U.S. Department of Justice over ADA violations at the Ouachita River Unit. The DOJ's investigation began after inmates with mobility disabilities reported that they were not provided accessible cells and showers, with some reporting scalding showers caused by inability to control fixtures. The settlement requires the unit to make specific changes to ensure compliance. The settlement does not include a monetary penalty, but requires DOJ compliance monitoring access to the Ouachita River Unit.
Under the settlement, the ADC cannot discriminate against or exclude inmates from medical care, daily activities, education, and other programs and services on the basis of disability. Requests for disability accommodations should be submitted in writing to the facility. A denial or failure to respond can be pursued through the grievance process. The DOJ's willingness to investigate and settle this case signals that ADA violations in Arkansas correctional facilities are actionable.
Parole revocation rights
In February 2026, the ACLU of Arkansas filed a class action lawsuit against the Arkansas Post Prison Transfer Board and the Arkansas Department of Corrections challenging the state's parole revocation process. The lawsuit alleges that people on parole are routinely pressured or coerced into waiving their right to a revocation hearing, denied access to attorneys, and blocked from presenting evidence on their behalf. These are the due process protections the U.S. Supreme Court has established as minimum requirements when the state seeks to revoke parole.
If your loved one is on parole in Arkansas and facing revocation, they have constitutional rights in that process: the right to a hearing, the right to present evidence and call witnesses, and in some circumstances the right to counsel. Waiving a hearing should be a fully informed, voluntary choice, not the product of pressure. Document every communication with the parole officer and the Post Prison Transfer Board, and if the revocation process appears to have violated due process, the ACLU of Arkansas is actively monitoring this area.
Reentry and classification
Arkansas uses a four class classification system that governs an inmate's placement, job assignments, and program access from arrival through release. All inmates arrive in Class II status. After 60 days at their parent unit, if their supervisor recommends promotion, the classification committee considers them for advancement. Classification affects what programs and opportunities are available, which is why maintaining a clear record, completing available programming, and avoiding disciplinary actions matters throughout the sentence.
At release, people leaving Arkansas state prisons are entitled to transition planning and assistance with key documents. Obtaining state issued identification before release is critical because without it, accessing housing, employment, and benefits is significantly harder. Planning for reentry while still inside, including confirming document status, identifying housing options, and connecting with community support, reduces the gap between release and stability. InmateAid's reentry resources can help families and incarcerated people begin that planning well before the release date.
The bottom line for Arkansas
Arkansas's prison rights landscape in 2025 and 2026 is defined by two active legal developments that every family should know. The September 2025 DOJ settlement at the Ouachita River Unit established that the state violated the ADA by failing to accommodate mobility disabled inmates, and now requires compliance monitoring. The February 2026 ACLU class action on parole revocation due process is newly filed and active. Both developments reflect that the rights inside Arkansas's correctional facilities are real and legally enforceable, and that organizations are actively working to enforce them.
The rights in this guide are not theoretical: adequate medical care, a two step grievance process, due process in disciplinary hearings, procedural protections around restrictive housing placement, religious accommodation, freedom from sexual abuse under PREA, ADA accommodations backed by a DOJ settlement, and parole revocation rights backed by federal court requirements. Staying informed, staying in contact through InmateAid, filing every grievance in writing, and knowing what organizations are monitoring these rights are the most effective tools a person and their family have in Arkansas.
Frequently asked questions
State prison vs. county jail: how do rights differ?
Arkansas state prisons are run by the Arkansas Division of Correction, which operates under uniform administrative directives, the four class classification system, and a two step grievance process with appeal to the Chief Deputy Director level. County jails are run by county sheriffs under local authority, with their own visiting rules and grievance procedures that vary by facility. The constitutional rights are the same at both levels, but the procedures for enforcing them differ. People in county jails awaiting trial retain additional rights that convicted people do not.
What is the Arkansas grievance process?
The Arkansas Division of Correction uses a two step grievance process. Step One is an informal resolution at the unit level. Step Two is a formal grievance deposited in the designated grievance box or given to staff. If the formal grievance is answered unsatisfactorily, the inmate has five working days to appeal to the Chief Deputy Director, Deputy Director, or Assistant Director. Completing both steps exhausts the administrative remedy required before filing a federal lawsuit. Keep dated copies of everything you file and every response.
What happens when someone is placed in restrictive housing?
Arkansas policy requires that within 24 hours of placement in restrictive housing, a second review is conducted by authorities not involved in the initial decision. Within 7 days, a Classification Committee holds a hearing on the most appropriate placement. Also within 7 days, a mental health practitioner completes a mental health appraisal. People under 18 cannot be placed in restrictive housing solely to separate them from adults. These procedural requirements apply regardless of the stated reason for placement.
What is the DOJ settlement about ADA violations?
In September 2025, the Arkansas Division of Correction settled with the U.S. Department of Justice over ADA violations at the Ouachita River Unit. The DOJ found that inmates with mobility disabilities were excluded from safely accessing programs, services, and facilities, with complaints including scalding showers they could not control. The settlement requires specific accessibility changes and compliance monitoring. There is no monetary penalty. The ADC cannot discriminate against disabled inmates in medical care, daily activities, education, or other programs.
What are parole revocation rights in Arkansas?
People on parole in Arkansas whose parole is being revoked have constitutional due process rights, including the right to a hearing, the right to present evidence and witnesses, and in some circumstances the right to counsel. In February 2026, the ACLU of Arkansas filed a class action lawsuit alleging that Arkansas routinely fails to provide these protections, with people pressured into waiving hearings and denied access to attorneys. If your person is facing parole revocation, document every communication and contact the ACLU of Arkansas.
How does visitation work in Arkansas prisons?
Visitors must be on the approved visitation list, which is built by submitting the Visitation Form to the unit visitation clerk, not to the inmate. Anyone not on the list will not be admitted. In person visits follow facility specific schedules. Video visitation through Securus costs $5 per 30 minute session as of January 2025 and must be scheduled at least 48 hours in advance. Attorneys cannot use the video visitation system and must arrange separate in person legal visits.
What PREA protections exist in Arkansas?
Every person in an Arkansas prison or jail is protected under the federal Prison Rape Elimination Act. ADC must maintain PREA policies, train staff, and provide a reporting channel free from retaliation. Reports can be made to facility staff, the PREA coordinator, or through external options. Retaliation for reporting is itself a PREA violation. Document every incident, every report made, and any change in treatment or housing that follows.
Stay Connected with InmateAid
Reach Your Loved One in Arkansas
InmateAid helps families stay in touch. Set up discounted calls, send letters and photos, add money, or send approved magazines - all in one place.