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Cibola County Correctional Center (ICE) - CoreCivic

Private Facility

Last Updated: May 08, 2026
Address
2000 Cibola Loop, Milan, NM 87021
Beds
1129
County
Cibola
Phone
505-285-4900
Fax
505-285-6686
Email
mpena@co.cibola.nm.us
Mailing Address
PO Box 3540, Milan, NM 87021

Cibola CCC is for Private Facility offenders have not been sentenced yet and are detained here until their case is heard.

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for County - medium facility.

The phone carrier is Securus Tech®, to see their rates and best-calling plans for your inmate to call you.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Satellite View of Cibola County Correctional Center (ICE) - CoreCivic
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If your loved one is at Cibola CCC, InmateAid can help you stay connected. Call the facility directly at 505-285-4900 with any immediate questions.

Located in Milan, NM, Cibola CCC operates as a private contractor with various government agency agreements providing state-minimum custody requirements. Programs are offered to all custody levels, including work release residents focused on reentry success. With a strong emphasis on rehabilitation, Cibola CCC provides comprehensive educational and vocational opportunities. Onsite amenities include dietary, health, fitness, educational, religious, and recreational services. Regular inspections ensure compliance with government standards, ensuring the facility's continued operation.

The Cibola County Correctional Center in Milan, New Mexico, is a large privately operated detention facility managed by CoreCivic under contract with the Department of Homeland Security and U.S. Immigration and Customs Enforcement. Located west of Albuquerque along Interstate 40, the facility houses ICE detainees awaiting immigration hearings, asylum proceedings, deportation actions, or transfer within the federal immigration detention system, while also holding U.S. Marshals Service detainees and other federal inmates. Public ICE and CoreCivic records identify the detention center as having an operational capacity of approximately 1,129 beds. The facility is currently overseen by Warden George Dedos, who was appointed in 2025 after previously serving as warden at the Torrance County Detention Facility.

Originally opened in 1993 and later acquired by CoreCivic in 1998, the Cibola County Correctional Center has operated under multiple federal detention contracts over the years, including agreements with the Federal Bureau of Prisons, U.S. Marshals Service, and ICE. After temporarily losing its federal prison contract in 2016, the facility was quickly reactivated under a new ICE detention agreement as federal immigration enforcement expanded throughout the Southwest. The detention center includes secure housing units, medical and mental health clinics, intake and booking areas, transportation staging sections, attorney visitation rooms, recreation areas, dining facilities, and administrative offices supporting around-the-clock detention operations. Because of its strategic location in western New Mexico, Cibola has become one of the primary ICE detention centers serving the region.

ICE Detainee Information

This facility holds immigration detainees under an active contract with U.S. Immigration and Customs Enforcement in addition to its regular population. ICE detainees are civil immigration detainees, not criminal defendants, and are held while their immigration cases are processed. The rules, rights, and services that apply to ICE detainees differ from those that apply to the general jail population.

To locate an ICE detainee at this facility, use the ICE Online Detainee Locator at locator.ice.gov. You will need the detainee's A-Number, a nine-digit Alien Registration Number that appears on any immigration document they have received. If the A-Number has fewer than nine digits, add zeros at the beginning. If you do not have the A-Number, you can search using the detainee's full legal name, country of birth, and date of birth. Names must be an exact match; try variations if the first search returns no results.

Immigration bond works differently from criminal bail. Not all detainees are eligible for bond; those with certain criminal convictions or prior deportation orders may be subject to mandatory detention. For those who are eligible, bond is set by an immigration judge and typically ranges from $1,500 to over $10,000. Bond must be paid in full before release. An immigration attorney can request a bond hearing and argue for a lower amount based on the detainee's circumstances.

Unlike criminal defendants, ICE detainees do not have the right to a government-appointed attorney. They must hire a private immigration attorney or find free legal help through a nonprofit organization. RAICES provides legal services and bond assistance at raicestexas.org. The National Immigrant Justice Center offers free legal representation at immigrantjustice.org. Many immigration courts also maintain a list of free and low-cost legal service providers available to detainees upon request.

ICE transfers detainees between facilities frequently and with little advance notice, sometimes to locations far from family and legal counsel. If you cannot locate your family member through this page, search the ICE Online Detainee Locator again at locator.ice.gov with their A-Number. If they have an attorney, notify the attorney immediately as transfers affect court appearances and case timelines.

The Cibola County Correctional Center has also become one of the most controversial immigration detention facilities in New Mexico due to repeated allegations involving detainee healthcare, deaths in custody, drug smuggling, violence, and conditions inside the prison. Multiple advocacy organizations, attorneys, and investigative reports have raised concerns about detainee treatment and operational oversight at the facility, while federal investigations involving contraband trafficking and staff misconduct have drawn national attention. Recent reports also documented ongoing legal and political battles surrounding New Mexico’s efforts to phase out county ICE detention agreements under new state law. Despite continuing controversy and litigation, the facility remains an active component of the DHS immigration detention network and continues housing ICE detainees under federal authority.

Concerns about the treatment of transgender migrant detainees have been particularly prominent, with the facility housing facilities dedicated to the ongoing detention of transgender individuals, following the closure of a separate ICE detention pod for gay, bisexual, and transgender detainees in Santa Ana. Tragically, individuals like Roxsana Hernandez Rodriguez, a transgender woman seeking asylum from Honduras, have died in custody, raising questions about the treatment of detainees at the facility. These incidents underscore broader concerns about the mental health challenges faced by transgender detainees and the need for legal representation within the facility.

Inmate Locator

To utilize the Inmate Search page on InmateAid, begin by selecting the relevant prison facility in New Mexico. This allows you to view the current list of inmates housed at Cibola County Correctional Center (ICE) - CoreCivic.

The second section features the InmateAid Inmate Search tool, providing a user-generated database of inmates. You can access this resource to utilize any of InmateAid's services. If you require assistance in creating an inmate profile to maintain communication, please get in touch with us at aid@inmateaid.com, and we'll gladly help you locate your loved one.

For the fastest and most comprehensive inmate search, use the Arrest Record Search tool. Records are updated frequently and include booking data, charges, and current custody status across thousands of facilities nationwide.

Visitation Information

Visitation Information - Cibola County Correctional Center

Facility Contacts

ICE Supervisory Deportation Officer: 505-452-4703 Chaplain's Office: 505-285-4996 Virtual visit scheduling phone: 505-285-4828 Virtual visit and legal mail email: Cibolavirtualvisitation@corecivic.com Main facility line: 505-285-4900 ext. 0

Visiting Hours

Friend and family visits run Friday through Monday, 8 a.m. to 7 p.m., and on all federal holidays.

Each visit can run up to 8 hours. Plan to arrive at least 15 minutes before the start of visitation, and no later than one hour before visitation closes.

Who Can Visit

Adult visitors must show a valid, verifiable government-issued photo ID. Minors must be accompanied by an adult guardian who is 18 or older. Children cannot be left alone in the waiting room, visiting room, or any other area.

Visiting Rules

Friend and family visits at this facility are contact visits.

No firearms or weapons of any kind. No electronic devices (cell phones, pagers, radios) in secure areas. Visitors cannot pass anything to detainees and generally cannot carry items into the visitation area, with the exception of items related to caring for an infant or child. A small list of additional items is allowed; call 505-285-4900 ext. 0 for the full list.

Every visitor is subject to a pat-down, bag inspection, and metal scan. Refusing a search means you will not be admitted. If you appear intoxicated, you will be turned away.

Attorney Visits

In-person attorney visits run Monday through Friday, 8 a.m. to 7 p.m. Visits are also available on weekends and holidays. All visits must be scheduled in advance by phone.

A list of pro bono legal organizations is posted in every housing unit and updated quarterly. Detainees are responsible for contacting these organizations to schedule appointments.

Virtual Attorney Visits and Legal Calls

Attorneys can request video teleconference (VTC) meetings or confidential legal phone calls by emailing Cibolavirtualvisitation@corecivic.com or calling 505-285-4828. The receiving officer will reply with a confirmed date and time.

Appointments must be requested at least 24 hours in advance. Sessions run 8 a.m. to 4 p.m. Monday through Friday in 60-minute blocks. Saturday, Sunday, and holiday slots are available if needed, contingent on availability. There is no cap on how many VTC appointments an attorney can request, but no attorney can have more than one 60-minute meeting with the same detainee in a single day.

The email request must include: the attorney's full name and contact info (phone, email, Zoom account), the detainee's name and A-number, several proposed dates and times, a scan of the attorney's government ID, proof of legal status (bar card, attorney license, paralegal license, or similar), and a scan of the eFiled G-28 unless this is a pre-representational visit. If a legal assistant is joining alone, attach a letter of authorization on firm letterhead and a scan of the assistant's ID.

Only legal representatives, legal assistants, and interpreters are allowed on these calls. No family, no friends. The attorney can use outside interpretation services during the session. Calls are confidential; an officer stays within sight but out of earshot and will knock 5 minutes before the cutoff.

Legal Mail by Email

Attorneys can send legal correspondence to Cibolavirtualvisitation@corecivic.com. The cover sheet must include the sender's name, law office, address, the detainee's full name and A-number, sender's return email, total page count, and date.

Incoming emails are placed in a sealed envelope marked with the detainee's name and A-number, inspected for contraband but not read, then delivered to the detainee. Processing happens during business hours Monday through Friday, excluding holidays. The transmission verification is filed by staff, and a copy of the sent email is provided to the detainee.

Consular Visits

Consular officials can meet with their nationals at any time. Call the ICE Supervisory Deportation Officer at 505-452-4703 to make arrangements when possible, and bring credentials.

Clergy Visits

Clergy can visit at any time but must arrange the visit ahead of time through the Chaplain's Office at 505-285-4996.

Frequently Asked Questions About Cibola County Correctional Center (ICE) - CoreCivic

  1. What is a private prison?
      A private prison is a correctional facility owned and operated by a private corporation under a contract with federal, state, or local governments. These facilities house inmates in exchange for a per-inmate daily fee, which the government pays to the company. Private prisons handle security, food, medical care, and rehabilitation programs, but their goal is to operate profitably, which has led to controversy over cost-cutting measures that may affect inmate welfare.

  2. How do private prisons differ from public prisons?
      Unlike state or federal prisons, which are directly operated by government agencies, private prisons function as for-profit businesses. While they must follow contracted guidelines, they often have different staffing policies, fewer rehabilitation programs, and more cost-cutting measures to increase profitability. Public prisons are held directly accountable to taxpayers and elected officials, whereas private prisons are accountable to shareholders and company executives.

  3. Who owns private prisons?
      The two largest private prison companies in the U.S. are:

    • CoreCivic (formerly Corrections Corporation of America - CCA)
    • The GEO Group
      These companies manage numerous facilities nationwide, contracting with state correctional departments, the Federal Bureau of Prisons (BOP), and U.S. Immigration and Customs Enforcement (ICE). Some smaller companies, such as Management & Training Corporation (MTC) and LaSalle Corrections, also operate private correctional facilities.
  4. Do private prisons have different security levels?
      Yes, private prisons operate minimum, medium, and maximum-security facilities, though they primarily house low to medium-security inmates due to contractual limitations. Inmates with violent criminal histories or severe disciplinary problems are often transferred to government-run facilities because private prisons lack the infrastructure and staffing for high-risk populations.

  5. Are private prisons more dangerous than public prisons?
      Multiple studies have shown that private prisons experience higher rates of violence, inmate assaults, and staff turnover than government-run facilities. Cost-cutting measures in staffing and training lead to:

    • Fewer correctional officers per inmate
    • Lower wages lead to high turnover and inexperienced staff
    • Reduced medical care access, contributing to untreated illnesses and mental health crises
      However, some private facilities claim to have lower incident rates due to strict behavioral screening of inmates before placement.
  6. Why do governments use private prisons?
      Governments contract with private prisons to reduce overcrowding, lower operational costs, and provide flexibility in managing inmate populations. When state or federal prisons reach capacity, private prisons act as overflow facilities, housing inmates until space becomes available in public institutions. Some states rely heavily on private prisons due to budget constraints and lack of funding to build new government-run facilities.

  7. Which states use private prisons?
      As of recent reports, the states with the largest private prison populations include:

    • Texas (over 12,000 inmates)
    • Florida (over 10,000 inmates)
    • Arizona (about 8,000 inmates)
    • Georgia (over 7,000 inmates)
      Some states, including California, Illinois, and New York, have banned private prisons for housing state inmates but still allow federal contracts for immigration detainees.
  8. How are private prisons funded?
      Private prisons generate revenue through contracts with government agencies, which pay a fixed daily rate per inmate housed. Additional revenue streams include:

    • Inmate phone services (provided by companies like GTL and Securus, with high per-minute rates)
    • Commissary sales (charging premium prices for snacks, hygiene products, and personal items)
    • Inmate work programs (where inmates are paid as little as $0.12 per hour for labor)
    • Medical co-pays (some facilities charge inmates for non-emergency medical visits)
  9. Do private prisons save taxpayers money?
      Supporters argue that private prisons reduce costs through lower staff wages, fewer pension benefits, and operational efficiencies. However, critics claim these cost savings come at the expense of safety, rehabilitation, and inmate care. Reports indicate that private prisons cut corners on healthcare, food quality, and staffing, which may increase long-term costs due to higher recidivism rates and legal challenges.

  10. Can private prison inmates make phone calls?
      Yes, inmates can make outgoing calls using prepaid phone services such as GTL (ViaPath), Securus, NCIC, Paytel, and IC Solutions. Calls are monitored and recorded, and rates vary by state. Some facilities offer video visitation services, but these are often costly for families.

  11. How do families send money to inmates in private prisons?
      Funds can be deposited through JPay, Western Union, MoneyGram, or facility-approved JailATM kiosks. Private prisons often outsource financial transactions to third-party companies that charge higher fees than public institutions.

  12. Do private prisons offer education and rehabilitation programs?
      Programs vary by contract, but many private prisons offer GED courses, vocational training, and substance abuse counseling. However, these programs are often underfunded, and inmate participation may be limited due to facility staffing shortages.

  13. Do private prisons house federal inmates?
      Yes, private companies contract with the Federal Bureau of Prisons (BOP) and U.S. Immigration and Customs Enforcement (ICE) to house federal and immigration detainees. However, in 2021, the Biden administration ordered the DOJ to phase out private prison contracts for BOP inmates, reducing their role in federal incarceration.

  14. What happens if a private prison contract is terminated?
      If a state or federal agency ends a contract, inmates are transferred to public facilities or another private facility. Some private prisons are repurposed for detention centers, mental health facilities, or immigration housing.

  15. Are private prisons subject to the same oversight as public prisons?
      Private prisons must comply with state and federal laws, but they are not subject to the same transparency requirements as public facilities. Some states audit private prisons to ensure compliance, while others allow more operational secrecy due to corporate protection.

  16. Can inmates transfer from private to public prisons?
      Transfers depend on contract terms, inmate classification, and bed availability. Some inmates are transferred if security risks arise, while others remain in private facilities until their sentence is completed.

  17. Do private prisons have higher recidivism rates?
      Studies suggest that private prisons have higher recidivism rates due to fewer rehabilitation programs, lack of mental health support, and profit-driven incentives to keep beds full.

  18. Why are private prisons controversial?
      Critics argue that private prisons prioritize profit over inmate welfare, leading to:

  • Staffing shortages and high officer turnover
  • Inadequate medical care and long delays in receiving treatment
  • Higher rates of violence and assaults
  • Minimal educational and vocational programs
    These concerns have led to state and federal efforts to reduce reliance on private prisons.

Ask The Inmate

Connect directly with former inmates and get your questions answered for free. Gain valuable insights from individuals with firsthand experience in the federal prison system, state and county jails, and GEO and CoreCivic-run private prisons. Whether you're seeking advice, clarification, or just curious about life behind bars, this unique opportunity allows you to ask questions or explore answers to previous inquiries from the InmateAid community. Engage in meaningful discussions and get informed perspectives from those who truly understand the system.