Elmwood CA Main Jail Complex

County Jail

Last Updated: December 07, 2020
150 West Hedding St, San Jose, CA 95110
Santa Clara
Mailing Address
885 N San Pedro St, San Jose, CA 95110

Elmwood CA Main Jail Complex is for County Jail offenders sentenced up to twenty four months.

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for County - medium facility.

The phone carrier is Global Tel Link (GTL) - ConnectNetwork, to see their rates and best-calling plans for your inmate to call you.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Satellite View of Elmwood CA Main Jail Complex

You can support your loved ones at Elmwood CA Main Jail Complex on InmateAid, if you have any immediate questions contact the facility directly at 408-299-8890.

When someone you care about gets locked up, it's tough to figure out all the ins and outs of jail life. From sending mail to visiting, there are a lot of things to sort out. And getting info about the arrest? Not always easy. That's where this webpage comes in handy. It's here to help you get a handle on how things work here so that you can stay connected and support your loved one behind bars.

The Elmwood CA Main Jail Complex is a detention center located at 150 West Hedding St San Jose, CA which is operated locally by the Santa Clara County Sheriff's Office and holds inmates awaiting trial or sentencing or both. Most of the sentenced inmates are here for less than two years. Santa Clara County accepts inmates from surrounding towns, San Jose Police Department, and the US Marshal's Service.

New detainees arrive at the jail regularly, with some being released on bail, placed under pretrial services caseloads, supervised by probation agencies, or released on recognizance with a court appearance agreement. Those who are not released await their court appearances at the jail, receiving accommodations including bedding and meals. You can see all the arrest records for California here.

The Santa Clara County Main Jail Complex is located at 150 West Hedding Street in downtown San Jose and is divided into Main Jail North and Main Jail South. The annual budget for the Main Jail Complex is approximately $37 million dollars. Each year, the Main Jail Complex receives and books about 65,000 persons. Most of those booked are cited and released or post bail on their charges. There are 350 badge and civilian staff assigned to the Main Jail Complex. Main Jail plays host to a number of community events each year, including Every 15 Minutes and Sober Graduation programs aimed at preventing teen drunken driving.

Elmore CA Mail Jail Complex - Online Commissary Orders

Main Jail South

Main Jail South, opened in 1956, has a rated capacity of 674 inmates and is designed in the older linear style, complete with bars and tiers. This indirect supervision model, although popular in the 1950s, is generally not the norm in modern jail settings because officer-inmate interaction is minimized. Included in the Main Jail Complex is the North County Facility located in the Palo Alto courthouse. This jail is operated daytime only for inmates with cases in Palo Alto.

Main Jail North

Main Jail North, a third generation correctional facility, uses the "direct supervision" inmate management model. Direct supervision is a concept that combines architectural design, specialized staff training, and an inmate management system based upon positive behavior. In this environment, one officer oversees a locked "module" or dormitory with up to 64 inmates. Each inmate has a cell with a toilet, sink, mirror, and bed. Inmates eat and participate in programs in a common day room area equipped with tables, chairs, and telephones. This scenario allows the officer to be the leader of the module and puts the officer in a position to know and understand the personality of each inmate. Direct supervision units have proven to be safer for both staff and inmates. Main Jail North is designed to house up to 919 inmates.

The Department of Correction's Programs Division delivers services for a vast number of recipients. Programs are offered by the department and partnered with community-based organizations. These services include, but are not limited to:

• Educational Treatment and Vocational Classes
• Departmental Services and Support
• Community Services
• Alternative Custody Programming
• Inmate Supervision and case management
• Provider Contracts
• Provider Performance Assessments and Reviews

Accommodation of Hearing Impaired Inmates
It is the policy of the Department of Correction to ensure that deaf or hard of hearing inmates are afforded full and equal access to programs and services provided by the Department of Correction. The Department of Correction will furnish appropriate auxiliary aids and/or services, to include but not limited to, the right to interpreters and the right to place telephone calls via a TTY/TDD machine. Assistive listening devices will be made available upon request of the inmate in order to assist them with communication during programs or services. Interpreter services shall be available twenty-four hours a day, seven days a week, for all complex, confidential or important communications, such as Booking, Classification, Medical, Mental Health or disciplinary hearings.

Inmates with disabilities cannot be excluded from programs, activities or services offered solely because of a disability, because of inaccessible facilities. The Department of Correction will ensure physical accommodations are made to ensure facility accessibility to hearing impaired/deaf inmates. Closed-caption televisions shall be made available in designated areas housing hearing impaired inmates.

Inmate Programs
Various Educational and Recreational programs are available to inmates, based on their housing assignment. The Programs Unit offers the Regimented Correctional Program (RCP), Alcoholics Anonymous, Narcotics Anonymous, General Education Diploma (GED) classes, substance abuse classes, occupational training, computer skills, literacy (reading and writing skills), stress reduction, nutrition, personal hygiene, anger management, trauma recovery, parenting and others. To learn more about these programs, or to sign up for them, submit an Inmate Request Form to the Programs Unit or Classification.

Medical/Dental & Mental Health Services
Each inmate is interviewed at the time of booking and a medical screening questionnaire will be completed and maintained by the Medical unit. This questionnaire is confidential and is used by Medical staff to provide care. If your medical condition should change and you require care, speak with a nurse at pill call.

Minimum security inmates may receive medical care at the Medical Clinic located next to Processing. Notify an Officer immediately if your medical problem is an emergency or requires immediate attention.

If you are not yet sentenced and wish to see your own physician at their office, you must obtain a court order per 4011 P.C. If you are sentenced, you must obtain a medical clearance and, if eligible, you must apply for a 4011 P.C. release or obtain a court order. You are responsible for all costs.

Pill calls are conducted at regularly scheduled times every day. An Officer will announce pill call in each housing area. Over-the-counter medication may be purchased through the commissary. Emergency dental care is provided for all inmates. If you require dental care, submit a dental request form to the nurse at the morning pill call. If it is an emergency, notify an Officer immediately.

Mental Health Services Are Available to Every Inmate
Being incarcerated can cause a great deal of emotional stress. Notify an Officer if you wish to speak to Mental Health staff. If you think another inmate may be considering suicide, notify an Officer immediately. Some signs of suicidal tendencies are: looking sad or tired, not sleeping or eating, feeling hopeless or worthless, withdrawing, refusing medical treatment, giving things away, writing a will, suddenly "improving" from depression.

Reading glasses may be obtained through Catholic Charities Inmate Support Services Program and the Chaplain.

Prescription glasses are not provided by Medical. You are allowed to possess your prescription glasses.

Property and Money
When you are booked, your money, personal property and clothing are taken for safekeeping. You should keep your receipt. The Department of Correction will not be responsible for any personal property not surrendered at the time of booking. You may release your property to anyone you wish, except another inmate.

To release property, a Prisoner's Property Release Form must be completed. The person picking up the property should fill in a form as completely as possible and bring it when they come to the jail to get the property. Failure to bring a filled in form will delay the release of the property.

Prisoner's Property Release Form

If you release any of your property, you must release all of it (with the exception of personal clothing). Personal clothing may be released if you are going to prison.

CDC only accepts the following items if you are in route or sentenced to State prison (there are no exceptions!):

  • Legal books and materials
  • Postage stamps and stamped envelopes, not to exceed 20
  • Receipts, address books, business cards, etc.
  • One writing tablet
  • Five personal letters
  • Religious medal, value less than $50.00 and no stones
  • Wedding bands with value less than $100.00 and no stones
  • All medical devices, aids and prosthetics will be returned after being checked by medical staff
  • Prescription eye glasses, with case, no metal clips
  • Medical alert identification, no chains

Once you are sentenced to State prison, you must make arrangements to have your property picked up. If it is not picked up prior to your departure, you will be required to sign a property release form authorizing someone to pick it up. Property left unclaimed will be destroyed after 180 days.

If it becomes necessary to confiscate any in-custody property, you will be given a receipt and the property will be placed with your personal property.

Your money is credited to your account and your commissary purchases will be subtracted from your account. You may release money from your account to anyone you wish, except another inmate. Anyone may send money to your account by sending a Cashier's Check or Money Order made payable to the SANTA CLARA COUNTY DEPARTMENT OF CORRECTION (SCCDOC). The sender must write your name and PFN (three letters and three numbers) on the Cashier's Check or Money Order. There is a three hundred dollar ($300.00) maximum limit for each check or money order per week. Personal checks will not be accepted. Cashier's Check or Money Order must be sent through regular U.S. Postal Service, no overnight, express mail, etc., will be accepted.

Mail for DOC Inmates

Mail for inmates is only accepted when delivered through regular U.S. Postal Service, no overnight, express mail, etc., will be accepted. Mail from private delivery services, UPS, FedEx, etc., will not be accepted.

The following items will NOT be accepted through the mail service:

  • Cardboard
  • Plastics, or anything laminated
  • Anything GANG related (Photos, colors, writing, symbols)
  • Drugs
  • Two-ply cards will be separated (they are discouraged)
  • Cards larger than 5x7
  • Blank paper, cards, envelopes, stamps
  • Magazines, books and newspapers not from the publisher
  • Staples and paper clips or glitter
  • Items having suspicious stains or markings, lipstick or whiteout
  • Letters or envelopes having stickers on them
  • Hard bound books
  • Padded envelopes or Priority Mail
  • Artwork done with wax, water colors or heavy crayons, markers, felt tip pens and/or glitter pen
  • Flowers
  • Envelopes or items with tape
  • Instant camera photos (i.e. Polaroid)
  • Photographs larger than 4" x 6"
  • Photo copied pictures on 8 1/2 x 11 sized paper
  • Posters larger than 5" x 7"
  • Food items
  • Packages
  • Photographs containing sexually explicit or suggestive images and/or graphic nudity

All photographs received must have your name and PFN written on the back, unidentifiable photographs will be destroyed.

Inmates may receive newspapers, magazines, periodicals and books through the US Postal Service if they are mailed directly from the publisher. They will not be accepted if sent by a bookstore or any other person. You may arrange with Catholic Charities Inmate Support Services Program for some materials to be delivered. No hardbound books will be accepted.

Inmate Locator

To utilize the Inmate Search page on InmateAid, begin by selecting the relevant prison facility in California. This allows you to view the current list of inmates housed at Elmwood CA Main Jail Complex.

The second section features the InmateAid Inmate Search tool, providing a user-generated database of inmates. You can access this resource to utilize any of InmateAid's services. If you require assistance in creating an inmate profile to maintain communication, please contact us at aid@inmateaid.com, and we'll gladly help you locate your loved one.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason, they charge to access it.

Visitation Information


Inmates are allowed two 30-minute visits a week (Sunday being the first day of the week, Saturday the last). Only one visit per day is allowed; two adult visitors per visit.


945 Thompson Street, Milpitas, CA 95035




7:00 pm – 7:30 pm 8:00 pm – 8:30 pm 9:00 pm – 9:30 pm 10:00 pm – 10:30 pm



8:00 pm – 8:30 pm 9:00 pm – 9:30 pm 10:00 pm – 10:30 pm





8:00 am – 8:30 am 1:00 pm – 1:30 pm 9:00 am – 9:30 am 2:00 pm – 2:30 pm 10:00 am – 10:30 am 3:00 pm – 3:30 pm 4:00 pm – 4:30 pm









7:00 am 7:00 am 7:00 am 7:00 am 7:00 am 7:00 am 8:00 am 8:00 am 8:00 am 8:00 am 8:00 am 8:00 am 9:00 am 9:00 am 9:00 am 9:00 am 9:00 am 9:00 am 10:00 am 10:00 am 10:00 am W2-SIDE 2 W4A W4B W2 SIDE 1
W4B 2:00 pm 2:00 pm 2:00 pm 2:00 pm 2:00 pm 2:00 pm 3:00 pm 3:00 pm 3:00 pm 3:00 pm 3:00 pm 3:00 pm 4:00 pm 4:00 pm 4:00 pm 4:00 pm 4:00 pm 4:00 pm W2-SIDE 2 W4C W2 SIDE 1
W4A W2-SIDE 2 W4C 7:00 pm 7:00 pm 7:00 pm 7:00 pm 7:00 pm 7:00 pm 8:00 pm 8:00 pm 8:00 pm 8:00 pm 8:00 pm 8:00 pm 9:00 pm 9:00 pm 9:00 pm 9:00 pm 9:00 pm 9:00 pm

Visiting Registration / Scheduling

  • Only approved visitors may schedule a visit.
  • New visitors may register online at www.sccgov.org/ovr
  • Visitor registration applications will take 3 – 4 business days to process.
  • Visitors must have valid government issued picture identification to register/visit.
  • Visits can be scheduled by telephone, at the visiting office, or online.
  • Upon availability, visits may be scheduled up to 21 days from the date of request.
  • There are no same day visits available.
  • Scheduled visits cannot be cancelled or changed within 24 hours.

**If the inmate you are scheduled to visit is moved to a new housing unit, all scheduled visits will automatically be cancelled.

Visiting Rules

Visit may be cancelled for non-compliance with below rules

  • Visitors must arrive for processing 45 minutes prior to the visit.
  • Visitors may ONLY bring identification and one key into the facility. Those with infant(s) may bring in one baby bottle.
  • Visitors will be allowed entry once they have cleared the metal detector. Each visitor will have three opportunities to clear the metal detector.
  • Visitors displaying tattoos of an offensive nature or gang-associated tattoos will not be allowed to visit.
  • Two Adult visitors and the inmate’s or the visitor’s children (17 and under) may visit. An original Birth Certificate is required for each child at the time of visit.
  • Minors will not be left unattended at any time. Unattended minors will be cause for termination of visits.
  • All visitors must wear shoes and clothing that is appropriate for visiting the Elmwood Complex or they will not be allowed entry into the facility.
  • Length of dresses, skirts (including slit skirts) and shorts not to exceed two inches above the knee.
  • Clothing shall not expose any part of the torso, back, shoulders, chest or midsection.
  • Undergarments must not be visible.
  • Transparent clothing, strapless, halter, spaghetti straps, bare midriff clothing, tank tops, and attire displaying obscene/offensive language or drawings is prohibited.
  • Visitors must empty the contents of their pockets and remove jackets, coats or sweaters for search.
  • Buttons and zippers will remain fastened.
  • Clothing that resembles custody issued inmate clothing will not be allowed.
  • Law enforcement or military patterned clothing will not be allowed.
  • Visitor must wear shoes.
  • Clothing or footwear containing metal should not be worn.
  • No hats allowed.
  • No money allowed.
  • Visitors must present medical verification for any internal metal hardware.
  • No medical attire (for example scrubs) will be allowed.
  • No cell phones are allowed into the facility.

Visitors Advisory

  • All visitors are subject to search while on the Elmwood Complex.
  • The Elmwood Complex is a "NO HOSTAGE" facility.
  • Visiting may be cancelled without notification.

Visiting Office: (408) 957-5900 Web Site: Online Visit Reservation (OVR) Services Business Hours: Monday - Friday 07:30 a.m. - 4:30 p.m.


The facility is located off Great Mall Parkway between Abel Street and Interstate 880 in Milpitas. The West Gate Elmwood Men's visiting lobby faces the northbound lanes of Interstate 880 and is accessible via the Great Mall Parkway exit.

From Interstate 680
Take the North Capitol Avenue exit in San Jose. Proceed north about 3.6 miles. Turn right on frontage road along northbound I-880 lanes to West Gate parking lot entrance.

From Interstate 880
Take the Great Mall Parkway exit. From southbound I-880, turn left from the exit, over the freeway overpass, then left again to the frontage road along I-880 to the West Gate parking lot.

From northbound I-880, continue north through the off-ramp intersection with Great Mall Parkway to the frontage road along I-880 to the West Gate parking lot.

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Ask The Inmate

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