County Jail medium ✓ Verified August 2026

Hillsborough County Jail Division II & III

520 N Falkenburg Rd, Tampa, FL 33619 ·Hillsborough County ·Capacity: 2,304 ·813-247-8300
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📍 Hillsborough County Jail Division II & III · Tampa, FL

HCSO Jail 2 & 3 in Tampa, FL is a county detention facility operated by the Hillsborough County Sheriff's Office. Most people here are awaiting trial or sentencing - this is not a prison, and most stays are measured in days or months, not years. If someone you care about was just booked here, you have questions. Start with the one that matters most right now.

Is my family member at HCSO Jail 2 & 3?

If you are not certain they are there, the fastest way to confirm is the Hillsborough County inmate search or InmateAid's inmate locator, which searches across Florida facilities by name.

Booking takes time - sometimes several hours after arrest. If the search comes back empty, wait a few hours and try again before assuming they have been transferred somewhere else. You can also pull their arrest record and booking details to confirm the charges and facility assignment. For the most direct answer, call HCSO Jail 2 & 3 at 813-247-8300.

Official Inmate Search ↗ Current location, custody status and identifying number VINE — Victim Notification ↗ Automatic alerts on custody status changes
How do I get them out on bail?

Most people booked at HCSO Jail 2 & 3 appear before a judge within 24 to 48 hours. At that first appearance the judge sets the bail amount - or denies bail - based on the charges, the person's history, and whether they are considered a flight risk.

If bail is set, your family member can be released by paying the full amount or by using a bail bondsman, who typically charges 10 percent of the total as a non-refundable fee. If bail is denied or the amount is unaffordable, they remain at HCSO Jail 2 & 3 until the case resolves. InmateAid's bail and bond guide walks through every option including what to do if you cannot afford a bondsman.

What is happening to them right now?

Right after arrest, your family member goes through intake at HCSO Jail 2 & 3 - identity verification, medical screening, property inventory, and classification. Classification places them in a housing unit based on the charges, prior record, and intake behavior. It is not a punishment. It is how the facility manages a population that ranges from people picked up on minor warrants to individuals facing serious charges.

For the first 24 to 48 hours, phone access and visitation are typically unavailable while booking completes. Once they are assigned to a housing unit, those channels open up. InmateAid's what happens in jail guide covers the full intake process step by step so you know what to expect.

How do I talk to them by phone?

Your family member calls you - you cannot call them. Calls from HCSO Jail 2 & 3 go through Global Tel Link (GTL) - ConnectNetwork and all calls are recorded except attorney calls. Set up a Global Tel Link (GTL) - ConnectNetwork account before the first call so the connection goes through without delay.

Phone contact is more important than most people realize going into this. A regular call - even a short one - makes a measurable difference in how someone holds up inside. Do not let the setup friction stop you. Visit InmateAid's jail calls page for step-by-step account setup, current rate information, and tips for keeping funds available.

Global Tel Link (GTL) - ConnectNetwork ↗ Contracted phone carrier — account setup and rates
When can I visit and what are the rules?

Visitation hours at HCSO Jail 2 & 3 are set by the facility and can change without much notice. Before making the trip, call 813-247-8300 to confirm current hours, any advance registration requirements, and what you are allowed to bring.

The most common mistake families make is showing up without confirming first - and that results in a wasted trip and a missed visit for your family member. General rules across most Florida county jails: dress conservatively, avoid colors that resemble inmate uniforms, leave your phone in your car, and bring valid government-issued ID. Children may be permitted with specific requirements depending on the facility. InmateAid's visitation guide has a full checklist you can run through before you go.

HCSO Visitation Scheduling

Video Visitation will no longer allow PHONES, BACKPACKS, DIAPER BAGS, STROLLERS, HANDBAGS, PURSES or any other containers into Video Visitation. You will be required to leave it in your car, or home if you utilize the bus. If you try to enter with these things, your visit will be canceled and you will be required to leave. Video conferencing with a third party on a tablet or cellphone, and taking cellphone photographs or videos of inmates during an online visit is strictly forbidden.

Visitor Customer Service - Available 8:00 AM - 6:00 PM EST Monday - Friday, 9:00 AM - 6:00 PM EST Saturday - Sunday

Visitor Support: (855) 208-7349

Attention Visitors-Visitors should only have ONE account per person. If you already have an account or have already visited but do not have an email address entered, please stop by the visitation center to get that taken care of so you can log on and schedule visits.

PLEASE NOTE WHEN SCHEDULING YOUR UPCOMING VISIT: After selecting the Inmate to visit, leave Location unselected, and then please click Date and select your date. Then click Search. This will populate the options (times and locations) available. This will allow you to select and schedule your upcoming visit.

⚑ Full visitation information, times & rules
How do I put money on their books?

Money on the books - also called the commissary or trust account - gives your family member access to hygiene items, snacks, phone time, and postage. It is one of the most practical things you can do and it has a direct effect on their daily comfort.

HCSO Jail 2 & 3 accepts deposits through approved channels that typically include online deposit, phone deposit, or a kiosk at the facility. Use your family member's full legal name and booking number exactly as they appear in the jail's system - any error in the name or number will delay or reject the deposit. InmateAid's send money page lists the specific deposit methods accepted at HCSO Jail 2 & 3 and walks through the process.

TouchPay ↗ Commissary and trust-account deposits
How do I send letters or photos?

A letter or a printed photo costs almost nothing to send and means far more than most people outside appreciate. HCSO Jail 2 & 3 accepts incoming mail addressed to your family member at 520 N Falkenburg Rd. Put their full legal name and booking number on every piece of mail.

Standard rules at most Florida county jails: plain white paper only, no staples, no glitter, no stickers, no colored ink. Photos should be standard print size with nothing written on the back. Mail that does not meet the facility's standards will be rejected - and the facility may not notify you that it was. Keep it simple.

InmateAid's send mail service lets you write and send directly from your phone or computer. We print on approved stock and mail it for you, so rejection for formatting is not a risk.

Books and magazines must come new, ordered directly from the publisher or through an online retailer - not shipped from your home address. Facilities require this to prevent contraband. Order through Amazon or directly from the publisher. Anything shipped from a personal address will be turned away.

Inmate Mailing Address
[Inmate Full Legal Name]
ID #: [Inmate Number]
Hillsborough County Jail Division II & III
520 N Falkenburg Rd
Tampa, FL 33619
What else should I know about Florida jails?

County jail procedures, visitation rules, phone rates, inmate search tools, bail processes, and what happens at release all vary by state. Florida has its own rules and its own agencies, and what applies in one state does not always apply here.

InmateAid's Florida prison resources hub covers all of it - written specifically for families navigating the Florida system. Start there when you need answers that go beyond what this facility page covers.

Official Resources

County jail time is hard in a way that is different from anything else. The uncertainty - not knowing how long, not knowing what comes next - wears on everyone. What you can control is the connection. Calls, letters, visits, money on the books. Every one of those things tells your family member that someone out here is paying attention and is not going anywhere.

InmateAid was built for exactly this. Use us.

About this page — Information is compiled from official facility sources, state DOC guidelines, and verified family reports. Last updated August 2026.