County Jail medium ✓ Verified August 2026

Floyd County IN Jail

311 Hauss Sq, New Albany, IN 47150 ·Floyd County ·Capacity: 828 ·812-948-5404
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📍 Floyd County IN Jail · New Albany, IN

Floyd Co Jail in New Albany, IN is a county detention facility operated by the Floyd County Sheriff's Office. Most people here are awaiting trial or sentencing - this is not a prison, and most stays are measured in days or months, not years. If someone you care about was just booked here, you have questions. Start with the one that matters most right now.

Is my family member at Floyd Co Jail?

If you are not certain they are there, the fastest way to confirm is the Floyd County inmate search or InmateAid's inmate locator, which searches across Indiana facilities by name.

Booking takes time - sometimes several hours after arrest. If the search comes back empty, wait a few hours and try again before assuming they have been transferred somewhere else. You can also pull their arrest record and booking details to confirm the charges and facility assignment. For the most direct answer, call Floyd Co Jail at 812-948-5404.

Official Inmate Search ↗ Current location, custody status and identifying number VINE — Victim Notification ↗ Automatic alerts on custody status changes
How do I get them out on bail?

Most people booked at Floyd Co Jail appear before a judge within 24 to 48 hours. At that first appearance the judge sets the bail amount - or denies bail - based on the charges, the person's history, and whether they are considered a flight risk.

If bail is set, your family member can be released by paying the full amount or by using a bail bondsman, who typically charges 10 percent of the total as a non-refundable fee. If bail is denied or the amount is unaffordable, they remain at Floyd Co Jail until the case resolves. InmateAid's bail and bond guide walks through every option including what to do if you cannot afford a bondsman.

What is happening to them right now?

Right after arrest, your family member goes through intake at Floyd Co Jail - identity verification, medical screening, property inventory, and classification. Classification places them in a housing unit based on the charges, prior record, and intake behavior. It is not a punishment. It is how the facility manages a population that ranges from people picked up on minor warrants to individuals facing serious charges.

For the first 24 to 48 hours, phone access and visitation are typically unavailable while booking completes. Once they are assigned to a housing unit, those channels open up. InmateAid's what happens in jail guide covers the full intake process step by step so you know what to expect.

How do I talk to them by phone?

Your family member calls you - you cannot call them. Calls from Floyd Co Jail go through Inmate Calling Solutions (ICSolutions) and all calls are recorded except attorney calls. Set up a Inmate Calling Solutions (ICSolutions) account before the first call so the connection goes through without delay.

Phone contact is more important than most people realize going into this. A regular call - even a short one - makes a measurable difference in how someone holds up inside. Do not let the setup friction stop you. Visit InmateAid's jail calls page for step-by-step account setup, current rate information, and tips for keeping funds available.

Inmate Calling Solutions (ICSolutions) ↗ Contracted phone carrier — account setup and rates
When can I visit and what are the rules?

Visitation hours at Floyd Co Jail are set by the facility and can change without much notice. Before making the trip, call 812-948-5404 to confirm current hours, any advance registration requirements, and what you are allowed to bring.

The most common mistake families make is showing up without confirming first - and that results in a wasted trip and a missed visit for your family member. General rules across most Indiana county jails: dress conservatively, avoid colors that resemble inmate uniforms, leave your phone in your car, and bring valid government-issued ID. Children may be permitted with specific requirements depending on the facility. InmateAid's visitation guide has a full checklist you can run through before you go.

The Floyd County Jail Visitation Policy offers both onsite and video visitation options to maintain communication between inmates and their families while ensuring security and adherence to facility rules. Each inmate is entitled to one free 30-minute onsite visit per month, available only on Saturdays and Sundays, and subject to scheduling based on availability. Visitors will be notified via email of cancellations, changes, or if the inmate’s monthly free visit has already been used or scheduled.

To schedule an onsite visit, the visitor must provide the inmate's legal name or Jail ID number, along with their official picture ID, home address, telephone number, and email address. Visitors must bring their ID to the facility on the day of the visit and arrive early, as visits begin promptly.

Video Visitation is managed through Securus Technologies, with sessions available throughout the week. Visitors must schedule appointments at least 24 hours in advance and pay for the session upfront, as all payments are non-refundable. Video visits are available during the following hours:

  • Sunday: 12:00 PM - 5:00 PM, 8:30 PM - 10:00 PM
  • Monday - Friday: 8:00 AM - 9:30 PM
  • Saturday: 8:00 AM - 11:30 PM, 5:30 PM - 9:30 PM

Participation in video visitation is a privilege, not a right, and both visitors and inmates are expected to conduct themselves appropriately. Floyd County reserves the right to deny, cancel, or terminate visits based on behavior and to restrict visitors from future use of the system for violations. All video visitation is monitored and recorded by the Floyd County Sheriff’s Department, and use of the system implies consent to such monitoring.

Visitation Rules and Conduct:
Visitors must dress modestly; tight-fitting, provocative, or see-through clothing is prohibited. Nudity, partial nudity, sexual acts, or depictions thereof are strictly forbidden. Gang-related symbols or activities, illegal activity, or depictions of conspiracy to commit crimes are not allowed. Recordings or photographs during visits are prohibited and may result in permanent suspension of visitation privileges.

By following these guidelines, visitors help ensure a safe and respectful environment for all participants. Schedule a Visit

⚑ Full visitation information, times & rules
How do I put money on their books?

Money on the books - also called the commissary or trust account - gives your family member access to hygiene items, snacks, phone time, and postage. It is one of the most practical things you can do and it has a direct effect on their daily comfort.

Floyd Co Jail accepts deposits through approved channels that typically include online deposit, phone deposit, or a kiosk at the facility. Use your family member's full legal name and booking number exactly as they appear in the jail's system - any error in the name or number will delay or reject the deposit. InmateAid's send money page lists the specific deposit methods accepted at Floyd Co Jail and walks through the process.

TigerCommissary ↗ Commissary and trust-account deposits
How do I send letters or photos?

A letter or a printed photo costs almost nothing to send and means far more than most people outside appreciate. Floyd Co Jail accepts incoming mail addressed to your family member at 311 Hauss Sq. Put their full legal name and booking number on every piece of mail.

Standard rules at most Indiana county jails: plain white paper only, no staples, no glitter, no stickers, no colored ink. Photos should be standard print size with nothing written on the back. Mail that does not meet the facility's standards will be rejected - and the facility may not notify you that it was. Keep it simple.

InmateAid's send mail service lets you write and send directly from your phone or computer. We print on approved stock and mail it for you, so rejection for formatting is not a risk.

Books and magazines must come new, ordered directly from the publisher or through an online retailer - not shipped from your home address. Facilities require this to prevent contraband. Order through Amazon or directly from the publisher. Anything shipped from a personal address will be turned away.

Inmate Mailing Address
[Inmate Full Legal Name]
ID #: [Inmate Number]
Floyd County IN Jail
PO Box 588
Lebanon, MO 65536
What else should I know about Indiana jails?

County jail procedures, visitation rules, phone rates, inmate search tools, bail processes, and what happens at release all vary by state. Indiana has its own rules and its own agencies, and what applies in one state does not always apply here.

InmateAid's Indiana prison resources hub covers all of it - written specifically for families navigating the Indiana system. Start there when you need answers that go beyond what this facility page covers.

Official Resources

County jail time is hard in a way that is different from anything else. The uncertainty - not knowing how long, not knowing what comes next - wears on everyone. What you can control is the connection. Calls, letters, visits, money on the books. Every one of those things tells your family member that someone out here is paying attention and is not going anywhere.

InmateAid was built for exactly this. Use us.

About this page — Information is compiled from official facility sources, state DOC guidelines, and verified family reports. Last updated August 2026.