If someone you love is locked up in Maine, getting money into their account covers commissary - food, hygiene, phone time, writing supplies - and keeps the connection alive. Maine is one of the few states that does not use JPay, Access Corrections, or any national third-party deposit vendor for state prison deposits. The Maine Department of Corrections runs its own online deposit portal through the state's InforME e-government platform. If you have been searching for a JPay page for Maine state prisons and coming up empty, that is why - the portal is at the Maine DOC's own website.
Maine's state prison system is relatively small with six adult facilities, all run by the Maine Department of Corrections (MDOC). County jails operate separately under county sheriffs and use their own vendors.
State prisons: Maine DOC's own deposit portal
If your person is in a Maine DOC state facility, deposits go through the Maine Department of Corrections Money Deposit Service - a state-operated online portal built in partnership with InforME, Maine's official e-government services provider. The portal is available at the MDOC website.
The portal allows you to deposit funds into two types of accounts: the general (trust) account for commissary spending, and the phone account for calls. If you want to fund both in a single session, the deposits must be completed within a single transaction - you cannot make them separately and have both count toward the same daily limits.
What you need to use the portal:
The person's MDOC number - their Maine DOC identification number. This is required.
The person's date of birth. Both are needed together; Maine's portal requires both as identification, which is different from most states that only need the ID number.
A valid Visa or Mastercard credit or debit card.
Deposit limits:
The maximum per day is $100 to the general (trust) account and $100 to the phone account.
The maximum per week is $200 per account.
A single email address cannot exceed $100 general account and $100 phone account per day regardless of how many transactions are attempted.
Posting time: Deposited funds are available to the resident approximately three business days after the transaction. This is slower than most electronic deposit platforms - plan ahead.
Deposits are non-refundable once processed.
For technical support with the InforME portal, contact customerservice@informe.org or call 207-621-2600. For questions about resident account information, email the Maine DOC Corrections Webdesk at corrections.webdesk@maine.gov.
Money orders by mail
If you prefer to send a money order by mail rather than depositing online, make it payable to the inmate using their full name. Include the MDOC number and your own name and address on the money order or accompanying note. Mail it directly to the correctional facility where your person is housed - not to a central address.
Find the current mailing address for the specific Maine DOC facility on the department's website at maine.gov/corrections.
Maine does not use JPay
Maine DOC does not use JPay for inmate deposits, electronic messaging, or any other inmate services. Multiple third-party sources that list JPay as a Maine option are incorrect. The official deposit method is the state's own InforME portal at apps1.web.maine.gov. If someone asks you to fund a JPay account for a Maine state prison inmate, verify it carefully - the state system does not use that platform.
The MDOC number is required
The MDOC number is the identification number assigned to every Maine DOC resident. It is required for all deposit methods. Find it using the Maine DOC Adult Resident Search at maine.gov/corrections. The search is available 24 hours a day, seven days a week. You can search by name, MDOC number, and other identifiers.
Maine DOC adult state facilities
Maine's six adult correctional facilities are:
Maine Correctional Center - 17 Mallison Falls Road, Windham ME 04062; (207) 893-7000
Maine State Prison - Warren, ME
Downeast Correctional Facility - 64 Base Road, Machiasport ME 04655; (207) 255-1100
Bolduc Correctional Facility - Warren, ME
Mountain View Correctional Facility - Charleston, ME
Charleston Correctional Facility - Charleston, ME
Maine DOC Central Office: 25 Tyson Drive, 3rd floor, State House Station 111, Augusta ME 04333-0111; (207) 287-2711.
County jails: vendor varies by county
Maine has 16 counties, each with its own jail or detention facility operated by the county sheriff. County jails do not use the Maine DOC InforME portal - they set their own deposit vendors independently.
Cumberland County Jail (Portland), at 50 County Way, has three deposit methods: online, by phone through Access Corrections at 866-345-1884, or by money order mailed to the jail. For questions, call 207-774-5939.
Androscoggin County Jail (Auburn), at 40 Pleasant Street, participates in an Access Securepak program for commissary food and hygiene packages, with a $25 weekly limit. For assistance, call 207-753-2500 ext. 1992.
Penobscot County Jail (Bangor), at 85 Hammond Street, has its own deposit process. Check the Penobscot County Sheriff's website for current instructions.
The vendor and process vary by county - always check the specific county sheriff's website or call the jail before sending money.
Accounts do not transfer between systems. When your person moves from a county jail to a Maine DOC state prison, the county jail account stays with the county system. You set up a new deposit through the Maine DOC InforME portal using the MDOC number and date of birth.
Federal custody from Maine
Maine has no federal Bureau of Prisons facilities within the state. Federal defendants from Maine are typically housed at BOP facilities in other New England states - commonly FMC Devens in Massachusetts or other regional facilities. Deposits go through the BOP Trust Fund via Western Union, MoneyGram at retail, or online at bop.gov. You need the eight-digit BOP register number.
What to know before you send anything
Maine uses its own state portal - not JPay or Access Corrections. Go to the Maine DOC website at maine.gov/corrections for the deposit link. Do not use JPay for Maine state prison deposits.
You need both the MDOC number and date of birth. Unlike most states that only need the inmate ID, Maine's portal requires both. Have both ready before starting.
The daily limit is $100 per account type. Trust account and phone account each cap at $100/day and $200/week. Plan deposits across multiple days if needed.
Funds take three business days to post. This is slower than commercial platforms like JPay or Access Corrections. Send money early enough to matter.
Deposits are non-refundable. Once processed, the transaction cannot be reversed.
Fund both accounts in one transaction if needed. Trust and phone account deposits must be submitted together in a single transaction.
Related pages:
/prisons/maine
How to write a letter to someone in a Maine facility
Send mail and photos through InmateAid
Arrest Record Search (affiliate)
Frequently asked questions
Does Maine DOC use JPay?
No. Maine DOC does not use JPay for inmate deposits or any other inmate services. The official deposit platform is the Maine DOC Money Deposit Service - a state-built portal through InforME. Any source listing JPay for Maine state prisons is incorrect.
How do I send money to a Maine state prison inmate?
Through the Maine DOC Money Deposit Service at the MDOC website. You need the person's MDOC number and date of birth, and a Visa or Mastercard debit or credit card.
What are the deposit limits for Maine DOC?
$100 per day to the general (trust) account, $100 per day to the phone account. Maximum $200 per week per account. A single email address cannot exceed those daily limits regardless of number of transactions.
How long does it take for funds to post in Maine?
Approximately three business days after the transaction.
Are Maine DOC deposits refundable?
No. Once processed, deposits through the InforME portal are non-refundable.
What information do I need to make a deposit?
The resident's MDOC number and date of birth - both required. Also a valid Visa or Mastercard.
Can I fund both the trust account and phone account?
Yes, but both must be done within a single transaction through the portal.
What is the MDOC number and where do I find it?
The MDOC number is the Maine DOC identification number. Find it using the Maine DOC Adult Resident Search at maine.gov/corrections - searchable by name, available 24/7.
How do I send a money order to a Maine state prison inmate?
Make it payable to the inmate (full name), include the MDOC number and your name and address, and mail directly to the specific facility. Find the facility's mailing address at maine.gov/corrections.
What vendor does Cumberland County Jail use?
Access Corrections for phone deposits (866-345-1884), plus online deposit and money order by mail options. Call 207-774-5939 for questions.
What vendor does Androscoggin County Jail use?
Access Securepak for commissary packages, $25 weekly limit. Call 207-753-2500 ext. 1992.
How do I send money to someone in federal custody from Maine?
Maine has no federal prisons. Federal inmates from Maine are typically at BOP facilities in other New England states. Use the BOP Trust Fund - Western Union, MoneyGram, or bop.gov. You need the eight-digit BOP register number. ====================================================================
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