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NCDPS - Bertie Correctional Institution (BCI)

State Prison

Last Updated: May 01, 2025

Connect with an Inmate

Address

218 Cooper Hill Rd, Windsor, NC 27983

Beds

1504

County

Bertie

Phone

252-794-8600

Fax

252-794-4608

Mailing Address

PO Box 129, Windsor, NC 27983

View Official Website

BCI is for State Prison offenders sentenced anywhere from one year to life by the State Court in the county where the charges were filed

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for State - maximum facility.

The phone carrier is Global Tel Link (GTL) - ConnectNetwork, to see their rates and best-calling plans for your inmate to call you.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

Looking for an inmate at this facility? Visitation Information, Times and Rules

Satellite View of NCDPS - Bertie Correctional Institution (BCI)

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You can support your loved ones at BCI on InmateAid, if you have any immediate questions contact the facility directly at 252-794-8600.

Located at 218 Cooper Hill Rd in Windsor, NC, BCI carefully assigns inmates based on their custody level, considering factors like criminal history. BCI offers diverse educational and vocational programs aimed at equipping offenders for successful reintegration into society and reducing recidivism. Through these initiatives, inmates gain skills and confidence, fostering personal growth and resilience.

When someone you care about ends up in a state prison, it can be tough to navigate the ins and outs of the system. From figuring out how to stay in touch to understanding what you can do to make their time easier, it can feel overwhelming. That's where this webpage comes in handy. It's here to help you get the lowdown on NCDPS - Bertie Correctional Institution (BCI) so you can stay connected and support your loved one during their time inside.

Communication is important, the prison offers a phone program for outbound calls only, with inmates unable to receive incoming calls. Accepting collect calls can be expensive, sometimes exceeding $10 per call. Click here for discounts on inmate calls, especially if the communication with your inmate is frequent. It's important to remember that all phone calls are recorded, and discussing sensitive legal matters over these lines is discouraged.

While incarcerated, reading is often the best use of time. Please note that books and magazines, puzzles, and word searches ordered for inmates must come directly from the publisher. This policy ensures that the items are new, untampered, and comply with the facility's regulations. Prisons and jails enforce this rule to prevent the introduction of contraband or prohibited materials. By restricting orders to publishers, the facility can better maintain security and control over the content entering the institution. Any books or magazines not received directly from the publisher will be rejected and not delivered to the inmate. You may, however, send letters and selfies to inmates with this easy-to-use app, packages starting at only $8.00.

BCI comprises two units housing close and medium custody offenders. The close custody unit consists of 1,000 single-cell accommodations, while the medium custody unit features a 504-bed dormitory-style layout. Established in August 2006, BCI offers educational and vocational classes through partnerships with Martin Community College and East Carolina University. Additionally, case managers oversee various correctional programs, with support from community volunteers who facilitate religious and transitional opportunities for inmates.

Staffing at BCI includes correctional officers, registered nurses, mental health providers, and administrative personnel. Maintenance services are contracted with K & K Corrections. The facility is divided into four units, including a segregation unit capable of housing up to 142 offenders. Inmate assignments to units are based on programming, security requirements, and work assignments. The Green Unit houses general population inmates engaged in prison jobs or programs, while the Blue Unit accommodates those with medical needs. The Red Unit houses both segregation and general population inmates, and the Gray Unit is reserved for high-risk individuals requiring maximum control measures.

Under the unit management system, BCI is organized into four units within the close custody section and two units within the medium custody section. The Gray Unit caters to inmates in restrictive housing, while the Red, Blue, and Green units house those in regular and general population settings. The Blue Unit also accommodates inmates in Regular Population Modified Housing. In 2016, the facility reduced the number of restrictive housing beds from 269 to 128, emphasizing a shift towards a more rehabilitative and less punitive approach to inmate management.

Table of Contents for BCI

Inmate Locator

BCI maintains a database of current inmates and their locations within the system. To locate an inmate, begin by using the DOC locator tool, which requires entering the first three letters of the inmate's first and last name, allowing for variations in spelling.

If unable to locate the desired information through free resources, users may opt to use the Arrest Record Search, which requires payment. While this option incurs a small fee, it provides access to the most up-to-date data available.

Get an Arrest Record immediately.

Visitation Information

Visits to NCDPS offenders are by appointment only. Call the prison where the offender is housed to schedule an appointment. Visitors should call the prison the day before a scheduled visit to confirm the facility's visitation status.
Also, video visitation now is available at most but not all prisons, so family and friends may be able to do a virtual visit if they prefer. Call the prison for additional information on video visitation at the facility.
Visitation by family and friends is encouraged and can make a positive difference during an offender's time in prison. Prison staff understand the importance of offenders maintaining contact with their family and friends. However, offenders can not be assigned to specific facilities within the prison system for the convenience of visitation.
For more information regarding prisons and visitation, please read the Handbook for Family and Friends of Offenders.
The increased safety and security measures are implemented to address, and ultimately eliminate, the introduction of contraband into state prisons. Any refusal to comply with all search procedures will result in the denial of entrance into the facility. Cell phones are considered contraband and are prohibited from all prison facilities. Appropriate attire is required.

Frequently Asked Questions

NCDPS - Bertie Correctional Institution (BCI) – FAQs

What is a state prison?
A state prison is a correctional facility operated by the North Carolina Department of Corrections, housing individuals convicted of state crimes. Inmates typically serve sentences longer than one year. State prisons have different security levels and provide rehabilitation, education, and work programs.
How do state prisons differ from federal prisons?
State prisons hold offenders convicted of crimes under state laws, while federal prisons house those convicted of federal offenses. State prisons are managed by state DOCs and vary in policies, security levels, and resources. Federal prisons, run by the Bureau of Prisons (BOP), often have more structured programs and uniform policies nationwide.
What are the different security levels in state prisons?
State prisons are classified as minimum, medium, or maximum security, based on inmate risk assessments. Minimum-security facilities house non-violent offenders with lower risks. Medium-security prisons have higher security protocols and structured daily routines. Maximum-security prisons, or supermax facilities, house the most dangerous offenders with strict confinement measures.
How are inmates classified in state prisons?
Classification is based on criminal history, sentence length, behavior, and medical or mental health needs. The DOC assesses inmates upon intake to determine their housing assignment, work eligibility, and rehabilitative program access. Inmates may be reclassified based on behavior or security concerns.
What types of programs are offered in state prisons?
State prisons offer GED courses, vocational training, substance abuse counseling, mental health treatment, religious programs, and work release opportunities. Many prisons collaborate with colleges and trade schools to provide certificates in fields such as welding, plumbing, and computer technology.
Can inmates earn early release from state prisons?
Some inmates qualify for parole, good behavior credits, or sentence reduction programs. State laws determine eligibility based on offense type, institutional behavior, and participation in rehabilitation programs. Some states offer compassionate release for elderly or terminally ill inmates.
How do state prisons handle medical care for inmates?
Inmates receive basic medical, dental, and mental health care inside the facility. For specialized care, they may be transported to hospitals under security escort. State DOCs often contract with private healthcare providers such as Corizon Health, Wellpath, and Centurion Health.
Are state prison inmates allowed to work?
Yes, inmates can work within the prison (kitchen, janitorial, maintenance) or in prison industries (manufacturing, farming, sewing, furniture-making). Some states allow inmates to participate in work-release programs, where they work outside the prison and return at night. Inmate workers may earn small wages (often $0.10 to $2.00 per hour) depending on the job.
What are the visitation rules for state prisons?
Visitation varies by facility but generally requires pre-approval of visitors, background checks, dress codes, and scheduled visiting hours. Some prisons allow contact visits (where inmates and visitors can hug or hold hands), while others allow only non-contact visits (separated by glass). Video visitation services are provided by companies like GTL (ViaPath), Securus, and IC Solutions.
Can inmates receive mail and packages?
Yes, inmates can receive letters, photos, and books, but all mail is screened for contraband. Some state prisons require mail to be sent through third-party processors, which convert letters into digital copies. Packages with clothing or hygiene items must often be ordered through approved vendors like Access Securepak, InmateCanteen, JailCanteen, iCareGifts, MyCarePack or Union Supply Group.
How do phone calls work in state prisons?
Inmates can make outgoing calls to approved numbers through prison phone services, but cannot receive calls. Calls are typically monitored and recorded. Services like GTL (ViaPath), Securus, and IC Solutions provide prepaid accounts for families to deposit funds for calls. Some states offer tablet-based calls with limited messaging services.
What are the disciplinary rules in state prisons?
Inmates must follow prison regulations regarding behavior, movement, and interactions with staff and other inmates. Infractions like fighting, possession of contraband, or rule violations can result in loss of privileges, solitary confinement, or additional time added to their sentence.
Do state prisons offer religious services?
Yes, state prisons have chaplains and religious volunteers who provide services for various faiths. Many facilities offer Bible study groups, prayer meetings, and religious dietary accommodations for inmates who follow specific religious beliefs.
How does parole work in state prisons?
Inmates eligible for parole must appear before a parole board, which reviews their behavior, program participation, and risk to society. If granted parole, inmates serve the remainder of their sentence under supervision in the community, following specific rules such as curfews and employment requirements.
Can inmates transfer between state prisons?
Yes, inmates may be transferred for medical needs, security risks, disciplinary actions, or administrative reasons. Some may request transfers to be closer to family, but approvals depend on facility capacity and eligibility requirements.
What happens when an inmate finishes their sentence?
Inmates released from state prison may receive reentry services, such as job training, housing assistance, and substance abuse counseling. Some states require certain inmates to remain under supervision (such as parole or probation) after release.
Are state prisons overcrowded?
Many states struggle with overcrowding due to high incarceration rates. Solutions include alternative sentencing programs, early release initiatives, and building new facilities to accommodate growing populations.
How can family members send money to an inmate?
Families can deposit funds into an inmate’s commissary account through services like JPay, ConnectNetwork, or Access Corrections. Money is used for purchasing snacks, hygiene items, and phone calls. Some states have limits on how much an inmate can receive per month.
Do state prisons offer educational opportunities?
Yes, many prisons provide GED classes, college courses, and vocational training programs. Some offer Pell Grants for inmates to take college-level courses. Popular vocational programs include auto repair, HVAC, and culinary arts.
Can inmates be placed in protective custody?
Yes, inmates who are at risk of harm due to gang conflicts, former law enforcement ties, or other safety concerns can be placed in protective custody (PC). These inmates are housed separately from the general population, often with limited movement and privileges for their safety.

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