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NCDPS - Pender Correctional Institution

State Prison

Last Updated: July 11, 2020
906 Penderlea Hwy, Burgaw, NC 28425
Security Level
State - medium
Mailing Address
Box 1058, Burgaw, NC 28425
Facility Type
Satellite View of NCDPS - Pender Correctional Institution

NCDPS - Pender Correctional Institution basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 910-259-8735

The inmates housed at Pender CI located at 906 Penderlea Hwy in Burgaw, NC are placed according to their custody level (determined by a number of factors including the past criminal history and the length of their sentence). There are ample educational and vocational training programs for all inmates, especially ones that show a willingness to learn new things that will prepare them for a better life when they are released. The mission is to promote and prepare the offender to leave in better shape than when they arrived, giving them the best chance to never come back and thus lower the state's recidivism rate.

Pender Correctional Institution has six dormitories, education buildings, recreation building, medical building, dining hall, operations center, administration building, programs building, gatehouse, and chapel.

Correction Enterprises converted the old dormitory and old recreation building on the original Pender Correctional Center to a sewing plant that manufactures uniforms for inmates, ferry workers, and correction officers. Many prisons inmates are assigned to work on facility food service, facility maintenance, janitor services or assist staff.

Cape Fear Community College works with the prison to provide vocational classes in light construction and diesel mechanics. Classes for adult education and preparation for the GED are available.

Inmates who are developmentally deficient are assigned to the horticultural therapy program that trains them for landscaping and gardening jobs. Prisoners may also be assigned to the Drug Alcohol Chemical Dependency Program (ACDP/Pender-AND90) unit. ACDP is a twelve-week term of intensive treatment for alcohol and drug addiction in a residential facility at prisons. Other self-development, treatment, and education programs are offered during evening hours and on weekends.

Pender Correctional Institution was one of the first prisons to have teleconferencing capability used for management meetings, staff training, and inmate education.

HISTORY - Ground was broken on November 30, 1990, to build the 756-bed medium security prison for adult males, adjacent to the 112-bed medium security Pender Correctional Center. The old medium-security prison was established as a one-dormitory unit in 1935 as one of 61 field unit prisons renovated or built during the late 1930s to house inmates who worked building roads.

In 1978, inmates built a 28-cell unit for placing inmates in administrative and disciplinary segregation. A recreation building was constructed by inmates in 1986.

In 1990, lawmakers provided $18 million for a new 756-bed medium security prison at Pender as part of the $75 million prison construction program authorized in July 1990. The first inmates moved into the new medium security housing area in March 1993.

Local calls will be a flat rate of $1.25
All long distance calls will be a flat rate of $3.40

Inmate Locator

NCDPS - Pender Correctional Institution is a facility in the North Carolina Department of Corrections. The DOC publishes the names of their current inmates and identifies which of their locations the inmate is being held. Your search should start with the first DOC locator to see if your loved one is there. Begin with the first three letters of the offender's first and last name, it does not have to be spelled exactly.

The second box is the InmateAid Inmate Search. This database of inmates is user-generated content for the purpose of accessing and utilizing any or all of the InmateAid services. If you need our assistance creating your own inmate profile to keep in touch, email us at aid@inmateaid.com and we will assist you in locating your inmate.

As a last resort, you might have to pay for that information if we do not have it. The Arrest Record Search will cost you a small amount, but their data is the freshest available and for that reason, they charge to access it.

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Visitation Information

NCDPS - Pender Correctional Institution - Visitation

A completed application must be approved by the facility staff before a visit can occur. The visiting sessions are conducted Sunday through Thursday by appointment only. Appointments may only be scheduled Monday through Thursday between 8 a.m. and 4 p.m. by calling (910) 259-8740. Calls for appointments must be made at least 24 hours in advance of the requested visitation session and can be made up to two weeks in advance of the requested visitation session.

The visiting sessions will be as follows:

Sundays (5 one-hour sessions)
8:30 to 9:30 a.m.
10 to 11 a.m.
12:30 to 1:30 p.m.
2 to 3 p.m.
3:15 to 4:15 p.m.

Monday through Thursdays (3 two-hour sessions)
8:30 to 10:30 a.m.
11:30 a.m. to 1:30 p.m.
2:15 to 4:15 p.m.

Visitors should arrive 15 minutes prior to their scheduled visitation time.


Please remember that visiting is a privilege and not a right. As such, BOTH inmates and visitors are subject to restriction or termination of this privilege for abuse and violations of the rules and regulations. Also, inmates may have their visitation privileges suspended on the basis of their misconduct while incarcerated. We feel that visitation and personal contact between inmates and their relatives and friend is an important function in the correctional process. We want your visit to be as enjoyable as possible under sometimes less than ideal conditions and circumstances. Therefore, please cooperate with this process, obey all rules and regulations, and, when in doubt, bring your questions and concerns to the attention of the Officer-In-Charge or Institutional Management.


A completed application must be approved by the facility staff before a visit can occur. Inmates must obtain blank application forms from the facility. A maximum of 18 applications will be allowed per inmate. Inmates must mail the blank applications to those persons from whom they wish to receive a visit while incarcerated. An application for each adult and minor must be complete. Completed applications must be returned to the facility where the inmate is currently housed. Applications will not be accepted from inmates. Incomplete applications will not be approved. Each applicant age 16 and older, must choose 1 of the approved picture ID’s and attach a copy to the application. Driver License ID and State issued ID’s must be issued by any State Division of Motor Vehicles. Minors under 16 must have a copy of their birth certificate attached to the application. It is the inmate’s responsibility to notify the visitor of their application status. It is the visitor’s responsibility to update their application information, (i.e. address, phone numbers, etc.). Incorrect application information could lead to an approved visitor becoming disapproved. A minor under age 16 must update their application upon reaching age 16 to include a copy of a phone ID. Clergy visitors must complete a DC-949P application and be approved prior to visiting with an inmate. They will not be counted as part of the 18. Any person not on the inmate’s approved visiting list will not be allowed to visit. Visitors may be disapproved on the following grounds: (a) visitor has been disruptive during previous visits; (b) visitor has attempted to visit while under the influence of alcohol or drugs or has attempted to bring alcohol, drugs, or other contraband into the facility; (c) visitor refused to submit to a routine search or to present positive identification; (d) visitor was a participant in the criminal activity for which the inmate is incarcerated; or, (e) visitor’s presence in the facility would undermine security considerations or corrective treatment. Also, visitors, other than immediate family members, may not be approved for visiting privileges with more than one inmate. All visitors must be identified and must present positive photo identification (i.e., driver’s license) to staff prior to admission to the facility. Visitors who refuse or fail to present identification will be denied access to the facility. Visitors must also show positive ID upon exit from the facility. Normally, inmates will be allowed only one (1) visiting session per week (Sunday through Thursday), with a maximum duration of two (2) hours. Visitors will be limited to a maximum of three (3) approved adult visitors per visiting session. Inmate’s children under the age of 16 years may be allowed to accompany the adults visiting, provided that they remain under the immediate supervision of the adults during visitation. All other children, who are not the inmate’s children, regardless of age, will be “counted” as an adult and must also be on the inmate’s approved visiting list. There will be no “split” visitation allowed and once an inmate or a visitor leaves the visitation area they will not be allowed to return. Any visitor with a qualifying disability may request an accommodation or assistance from the Officer-In-Charge.


The visiting sessions for inmates housed at this facility will be conducted Sunday through Thursday each week by APPOINTMENT ONLY. Appointments may ONLY be scheduled Monday through Thursday between the hours of 8:00 am and 4:00 pm by calling 910-259-8740. Calls for appointments must be made at least 24 hours in advance of the requested visitation session and can be made up to 2 weeks in advance of the requested visitation session. There will be a maximum of ten (10) inmates allowed to visit during each visitation session. Once the ten slots for each visitation session are filled, no more inmates will be allowed to visit during that session and the visitor(s) must request an alternate session.

The visiting sessions will be as follows:

  • Sundays (5 one-hour sessions) - 8:30 to 9:30 am; 10:00 to 11:00 am; 12:30 to 1:30 pm; 2:00 to 3:00 pm; and 3:15 to 4:15 pm.
  • Monday through Thursdays (3 two-hour sessions) - 8:30 to 10:30 am; 11:30 am to 1:30 pm; and 2:15 to 4:15 pm.

Upon arrival, all visitors will park in the designated area of the parking lot. Visitors should arrive 15 minutes prior to their scheduled visitation time. Any visitors arriving after their designated visiting session may have their visit forfeited or delayed. Any requested “exceptions” to our schedule (i.e., out-of-state visitors who travel extremely long distances, etc.) must be approved in advance by the Superintendent, or designee, and will be granted only on the basis of unusual, extenuating, and overriding circumstances, as determined on a “case-by-case” basis. Exceptions for the simple convenience of the visitors (i.e., to accommodate work or church schedules) will not be sufficient. There will be no visitation on holidays. Inmates housed in the segregation unit are not allowed visits during normal visiting sessions. Their visits, “non-contact” visits with a maximum duration of one hour and with a maximum of only three visitors (adult or children), are conducted Monday through Friday during the period of 12 Noon to 1:00 p.m., also by appointment ONLY. Attorney and clergy visits are considered special visits and will be processed and handled according to the policy and procedures on attorney/clergy visitation.


All visitors will be subject to a “walk-through” metal detector and to a “routine” search of their person and possessions prior to the visit, during the visit, or at any time while in the confines of the facility. Visitors who appear to be under the influence of alcohol/ drugs will be denied entry into the institution. Visitors are prohibited from conversing with inmates through the perimeter fences while they are entering or exiting the institution. Visitors with babies will be permitted to bring a clear baby bottle and a loose diaper (not in a bag) into the visiting area. The visiting area has been designated as a NO SMOKING area. Prior to entering the visiting area, the inmate will be required to “declare” any personal items in his possession. Visitors are not allowed to give an inmate any items or money during visitation and are not allowed to leave any funds for deposit to the inmate’s trust fund. All funds must be sent to the institution in the form of a money order or certified bank cashier’s check via U.S. Mail. Any visitor observed giving or attempting to give any inmate an item determined to be contraband (controlled substances, unauthorized items, money, etc.) will be subject to having their visitation privileges terminated for an indefinite period of time and/or will be subject to arrest for a criminal violation of the law. For example, giving or attempting to give an inmate controlled substances (drugs), no matter how small an amount, is a FELONY under NC law and will result in the violator being arrested and prosecuted to the fullest extent the law will allow! Unauthorized funds found in the possession of inmates will be seized and forfeited. Inmates detected to have unauthorized funds or items in their possession will have the money and items confiscated and will face disciplinary action, just as they would possessing any contraband. Also, inmates are not allowed to give items, including money or letters, to visitors directly during visitation. No food, beverages, pocketbooks, change purses, baby carriers, strollers, cameras, pagers, cellular phones, aerosol defense sprays (mace), weapons, including pocket knives, tobacco products, or toys are allowed to enter the facility during visitation. Inmates are not allowed to go to or use the vending machines and must remain seated in their designated seat at the table at all times. For the convenience and use by visitors, vending machines are provided in the visiting area. However, Pender Correctional Institution is not responsible for the operation of these vending machines; thus, visitors may use these machines at their own risk. Drink cans will not be allowed to leave the visiting area and must be deposited in the proper recycling receptacle.

Visiting periods will be conducted in a quiet and orderly manner. In the event any inmate or visitor becomes unduly emotional or creates a disturbance, the visit may be terminated and the participants removed from the visiting area. Excessive displays of emotion or “petting” will not be allowed. Generally, the inmate and his visitors may embrace (kiss and hug) only upon arrival and departure from the visiting area. Inmates and visitors may be allowed to “hold hands”; however, they must do so with the hands clearly visible at all times. Any inmate or visitor who fails to follow this regulation and/or who becomes too “aggressive” in their physical contact will be warned and, upon a repeat occurrence, the visit may be immediately terminated, with the inmate facing possible disciplinary action for disobeying a lawful order to which subject. All visitors will be expected to be dressed appropriately. “Skin-tight” clothing, extremely short dresses and shorts above mid-thigh), halter tops (unless covered by a blouse), exposed midriffs, bathing suits, low-cut tops and dresses, “see-through” shirts without an undershirt, etc. are not acceptable and will result in the visitors being denied admission into the facility and visiting area. All visitors will be required to wear shoes and male visitors must be wearing a shirt (buttoned). Any item of clothing displaying insignia or remarks generally considered to be offensive or objectionable to any race, sex, religion, or creed will not be allowed. In addition, inmates must also be properly dressed before entering the visiting area. Inmates and visitors will not be allowed to “wander” while in the visiting area. “Horseplay”, .profanity, and inappropriate gestures will not be tolerated. Visitors may use the designated restrooms in the visiting area, which will remain locked when not in use. Inmates are required to use separate restrooms in the “shake-down” area adjacent to the visiting room. After visitation, all inmates will be strip searched prior to return to the dormitories. Normally, once the inmate or his visitors leave the visiting area, the visit is considered terminated and normally, once the inmate or his visitors leave the visiting area, the visit is considered terminated and they will not be allowed to return. Persons who choose to remain in the facility parking lot are to remain in their vehicles and should not be “wandering” around the parking lot. At no time are children to be left unattended in the parking lot, an act which could be a violation of the law. Visitors’ vehicles may be subject to search and drug canine interdiction while on the grounds of this facility.

Directions - Pender Correctional Institution is a medium custody adult facility, with armed perimeter patrol, located in Burgaw, in Pender County, at the corner of Wallace Street and Penderlea Highway. Visitors traveling Interstate 40 should exit at the #398 Exit ramp and proceed toward Burgaw on Highway 53. At the intersection of Highway 117, proceed through the stoplight to the stop sign. Turn left on Bridger’s Street to Penderlea Highway. After approximately one mile, the facility will be on the right at the intersection of Wallace Street and Penderlea Highway. Turn right into the parking lot. Our “street” address is 906 Penderlea Highway.

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How To Send Things

There are strict procedures for everything related to "sending things to an inmate" in a State - medium facility. This includes sending money for commissary packages, sending mail like letters with photos, magazine subscriptions, buying phone time, postcards and greeting cards, and even distance learning courses (get your degree, you've got a lot of extra time). You also need to know about visitation, what are the hours and rules.

All of the information you could ever need to know is below, patiently scroll the page and get as much information about NCDPS - Pender Correctional Institution that you'd ever want to know. If there is anything that you were looking for, but don't see, please email us at aid@inmateaid.com.

How To Send Money:

How to Send an Inmate Money in North Carolina

These are general guidelines for sending money to an inmate's commissary account. Inmates need money to access several privileges like weekly shopping at the commissary, making phone calls, using the email service where offered, using the electronic tablets where offered and paying their co-pay when needing the medical or dental services.

What is a Commissary?

A commissary is a store within the correctional institution. Commissary day is usually held once a week and can only be enjoyed if the inmate has funds in their commissary account. An inmate's commissary account is like a bank account within the prison. If the inmate has a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money on their books. The commissary sells clothing, shoes, snacks and food, as well as hygienic products like soap, shampoo, and shavers. The commissary might also sell entertainment-related products like books, magazines, televisions, radios, playing cards, headphones, MP3 players, electronic tablets like an iPad (no internet access), songs and educational programming.

How you send money to an inmate?

Sending money to an inmate varies from state to state, depending if it is county, state or federal, their ways of accepting money for inmates’ changes by the money transfer company they’ve contracted with.

Federal Prisons and some state-level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systems of for instance the California, Texas, Florida DOC or the FBOP to name a few.

Some facilities will allow you to deposit cash through the lobby window stand-alone kiosk in the lobby or visitation room. Most facilities will also accept a postal money order mailed to the institution’s inmate mailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctional departments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
• Inmate’s full committed name
• Inmate’s ID number
• Inmate’s location – or a system like the federal BOP

Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number. Pay close attention to the rules of the facility. Sometimes they will require money senders are on the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 at a time, but in federal, there is no limit.

Some of the money transfer firms are MoneyGram, JPay, OffenderConnect, Access Corrections, JailATM, CommissaryDeposit

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. If the inmate has these financial obligations, they will be extracted from the inmate’s bank account. It may be a percentage or the entire amount depending on the situation. We recommend inmates who are going into their bid contact the counselor and make an arrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is better than have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they shouldn’t and need money to get them out of or through a situation. It could be gambling, it could be extortion it could be other things you don’t need to know on this forum (for now). Set boundaries with your inmate. Tell them that “this is the amount I can send each month” and that is it. There are no extras beyond the boundary. Also, NEVER send money to the account of another inmate on your inmate’s instruction. This is a sign that something is not right. If the corrections people discover this, and they do more times than not, it will result in some severe disciplinary action to the inmate, and certainly the loss of all privileges.

Who can I call if I suspect something?

We recommend speaking with the counselor or case manager of the facility and use a generic reference in the event that your suspicions are wrong. You needn’t put them in a more difficult position if they are.

How do I send money using MoneyGram?

Inmate Care Packages:

How to Buy Inmate Commissary Care Packages Online

Show your loved one how much you care – order a package today! The facilities usually have a weekly limit of about $100 per inmate, plus processing and tax. The orders do NOT count towards the inmates weekly commissary allowances Deposits can be made online for inmates 24/7 using a credit/debit card

There are also a few services that allow you how to order inmate commissary online. These trusted providers are approved and share revenue with the prisons from the sales to the inmates.

Here is a list of other similar programs prison commissary: Keefe Group, Access Securpak, iCareGifts, Union Supply Direct, Walkenhorst's, CareACell

Inmate Commissary:

What is Inmate Commissary?

Prison commissary (also sometimes referred to as inmate canteen) is a store for inmates housed within a correctional facility. While the very most basics may be provided for by a given correctional department, there are also other important goods/services that Florida prisoners and inmates must buy. For instance, supplies such as supplementary food, female hygiene products, books, writing utensils and a plethora of other things are examples of things that can be purchased as part of an inmate commissary packages for goods.

What is an Inmate trust account?

When you add money to an inmate account, the prison funds are stored on an inmate trust fund. This prison account basically acts as a personal bank account of an inmate. They will use this account to make Inmate Calls, pay for postage to Send Photos from Inmates, send emails from inmates, purchase Items from Commissary, receive wages from jobs, and more.

How To Send Mail:

This is how to send your inmate at NCDPS - Pender Correctional Institution letters, photos, postcards, greeting cards and magazines

Incoming and outgoing inmate mail is subject to inspection for the presence of contraband that might threaten the safety, security or well-being of the jail/facility, its staff, and residents. Inmates may receive only metered, unstamped, plain white postcards no larger than 4" x 6" as mail. Writing must be in pencil or blue or black ink. Any other mail will be returned to the sender. If no return address is available, unauthorized mail will be stored in the inmate's locker until the inmate's release.

Inmate mail cannot contain any of the following: Create an immediate threat to jail order by describing the manufacture of weapons, bombs, incendiary devices, or tools for escape that realistically are a danger to jail security; Advocate violence, racial supremacy or ethnic purity; No current inmate-to-inmate mail will be allowed and will be destroyed.

The easiest workaround is to look over the mailing services of InmateAid. We have an automated system for sending your loved one that special message or picture. We send thousands of pieces of mail per month with NO issues with the prisons or jails. The envelopes display the InmateAid logo, the mail room knows for certain that the contents will not be compromising. This trust was established in 2012.

How To Send Greeting Cards and Postcards:

Greeting cards are great for the holidays and birthdays. The ones from the store often have more than just the message because the policies surrounding appropriate content (no nudity or sexually suggestive material no matter how funny), and they cannot have glitter, stickers or anything else that makes the card different from a normal plain old card. Instead of going to the Hallmark store in the mall and looking around for hours - go to our easy to search Greeting Cards service.

It takes literally 45 seconds and it's very affordable for what you're getting (and what they are getting, too!). Select from 100s of birthday, anniversary and every holiday you can think of, and VERY easy to send from your phone on InmateAid:

Don't forget Christmas, Thanksgiving, Mother's Day, Father's Day, New Year's, Ramadan, Hanukkah, Passover, Easter, Kwanzaa or Valentine's Day!

In less than a minute and only $0.99, this act of kindness will be worth a million to your inmate. If you have a picture or two and don't want to write a long letter. Type out a little love in the message box and send your latest selfie... only 99 cents!

Don't wait until the moment has passed, it's easy and convenient to let them know you're thinking of them at every moment.

How To Send magazines and Books:

Send magazines to NCDPS - Pender Correctional Institution at 906 Penderlea Hwy, Burgaw, NC

Send the best magazines and books to your Inmate in jail or prison, it's the gift that keeps on giving all year round, There is nothing more exciting to an inmate (besides their release date) than getting their favorite magazine every month at mail call.

Magazines and books must come directly from the publisher. You are not allowed to send single magazines in an envelope. They need to come directly from the publisher with your inmate's name affixed to the address label. Magazine subscriptions are easy to set up, it takes literally 2 minutes.

You know when you go into the grocery and browse the new magazines on display? You see hundreds. Inside they place a little card that if you fill it out and send it in with your inmate's name, ID number and facility address - you drop it in the mail and in 8-12 weeks your inmate gets an issue every month for a whole year. Thankfully, there is an easier way, just CLICK here and browse yourself. Select a title or two and add your inmate's name to the order. It's fast, it's reliable and it's at a discounted rate for your convenience.

How To Save Money on Inmate Calls

The prison phone companies have a monopoly at the facility they have a contract with. Profits are shared so there is no incentive for their representatives to show you how to save money. They post their rates and in almost every case, there are at least two pricing tiers. Depending on where you are and where your inmate is, the type of phone number you use will make all the difference.

In federal prison, the answer is simply that a new local number will change your inmate's call rate from $.21 per minute to only $.06 per minute. Fed gives you only 300 minutes per month, the local line service is only $5.00, no hidden fees or bundling of other unwanted service charges

For the other facilities that are not federal, it used to be that a local number was the answer. Now, its market intelligence and InmateAid has made it their business to know what the best deal is in every scenario. And we can tell you that in 30% of the cases, we cannot save you a penny - and neither can anyone else. But we will give you a refund if we can't save you money.

For more specific information on inmate calls, you will want to navigate to the facility your inmate is incarcerated in through our site by going to Prison Directory and following the links to the Discount Telephone Service - get an honest estimate before you buy.

Ask The Inmate

Ask a former inmate questions at no charge. The inmate answering has spent considerable time in the federal prison system, state and county jails, and in a prison that was run by the private prison entity CCA. Ask your question or browse previous questions in response to comments or further questions of members of the InmateAid community.

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