Sending Mail, Photos, and Packages to an Inmate in New Hampshire

New Hampshire changed how it handles mail at its state prisons on October 1, 2021. Since then, original letters are no longer delivered to inmates. When your envelope arrives at the facility, everything inside - letters, drawings, photos - is photocopied. The inmate gets the photocopies. The original mail is held for 10 days and then shredded.

This means the old rules about ink color and drawing restrictions no longer apply. It also means greeting cards are now allowed again after a decade-long ban - though the inmate only receives a photocopy of the front and back.

Mail goes directly to each facility. New Hampshire uses ConnectNetwork (ViaPath) for phone calls, messaging, tablets, and deposits.

New Hampshire DOC uses "inmates" and "residents" interchangeably in its materials.

Sending mail - letters and correspondence

Mail goes directly to each NHDOC facility. Include the inmate's name and DOC ID number on every envelope. The sender's complete return address must be on the envelope.

All incoming mail is photocopied. The inmate receives only the photocopies. Originals are retained 10 days then shredded. Mail is photocopied in black and white, except color photos, which are copied in color.

Mail rules:

- Maximum 10 pages per envelope. Double-sided pages count as one page.

- Printed articles and material from the internet are allowed.

- Photocopies of published materials - e.g., pages copied from a book or magazine - are not allowed due to copyright restrictions.

- Greeting cards are allowed; the inmate receives a photocopy of the outside and inside of the card.

- No restrictions on ink color or drawing type (previous restrictions no longer apply since mail is now photocopied).

All incoming mail is inspected for contraband. Governing regulation: Administrative Rule Cor 314 (Inmate Mail, Electronic Messaging, and Package Services).

Find an inmate's DOC ID and facility through the inmate locator at business.nh.gov/inmate_locator/.

Facility mailing addresses

NH State Prison for Men - Concord (men's):

Inmate Name, DOC ID #

NH State Prison

PO Box 14

Concord, NH 03302

NH Correctional Facility for Women (NHCFW) - Concord:

Inmate Name, DOC ID #

NHCFW

42 Perimeter Road

Concord, NH 03301

Northern NH Correctional Facility (NNHCF) - Berlin:

Inmate Name, DOC ID #

Northern NH Correctional Facility

138 East Milan Rd.

Berlin, NH 03570

North End Transitional Housing Unit:

Inmate Name, DOC ID #

North End Transitional Housing Unit

PO Box 14

Concord, NH 03302

Transitional Work Center:

Inmate Name, DOC ID #

Transitional Work Center

PO Box 14

Concord, NH 03302

Residential Treatment Unit:

Inmate Name, DOC ID #

Residential Treatment Unit

PO Box 14

Concord, NH 03302

Secure Psychiatric Unit:

Patient Name, Patient #

Secure Psychiatric Unit

PO Box 2828

Concord, NH 03302

Shea Farm Transitional Housing Unit:

Inmate Name, DOC ID #

Shea Farm Transitional Housing Unit

60 Iron Works Rd.

Concord, NH 03302

Calumet Transitional Housing Unit:

Inmate Name, DOC ID #

Calumet Transitional Housing Unit

126 Lowell St.

Manchester, NH 03103

Sending money - ConnectNetwork (ViaPath)

NHDOC uses ConnectNetwork by GTL (now ViaPath) for deposits. Services include electronic funds transfer online, by phone, or via the ConnectNetwork mobile app.

Checks or money orders may also be sent, but only by people registered on the inmate's approved immediate family list. Non-family members not on the approved list cannot send checks or money orders directly - see ConnectNetwork for alternative deposit options.

ConnectNetwork: web.connectnetwork.com

Phone calls and messaging - ConnectNetwork (ViaPath)

NHDOC is contracted with ConnectNetwork by GTL (now ViaPath) for all forms of inmate communication including:

- AdvancePay phone accounts

- PIN Debit phone accounts

- Messaging via tablets

- Video visitation

- Visitation scheduling

For information on setting up a phone or messaging account, visit corrections.nh.gov/inmate-relations/inmate-communications or web.connectnetwork.com.

All calls (excluding legal calls) are recorded and monitored. Phone call costs are deducted from the inmate's personal account or from a prepaid account set up by family.

New Hampshire county jails

New Hampshire has 10 counties, each operating its own county corrections facility under the county department of corrections or sheriff. County facilities are not under NHDOC jurisdiction and have their own mail and deposit rules. If an inmate does not appear in the NHDOC locator, they are not in NHDOC custody - contact the relevant county facility directly.

What to know before you send anything

Mail goes directly to the facility - use the facility address with the inmate's name and DOC ID number. Find the locator at business.nh.gov/inmate_locator/.

All incoming mail is photocopied; inmate gets copies, originals held 10 days then shredded.

Maximum 10 pages per envelope (double-sided counts as one page).

Greeting cards allowed - inmate receives photocopy of front and back.

No photocopies from books or magazines (copyright restriction).

Checks and money orders: approved immediate family members only.

ConnectNetwork (ViaPath) at web.connectnetwork.com for deposits, phone accounts, messaging, and video visitation.

County jails operate independently - contact each directly.

Related pages:

/prisons/new-hampshire

How to send money to a New Hampshire inmate

Send mail and photos through InmateAid

Arrest Record Search (affiliate)