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New Haven Police Department

Police Dept

Last Updated: July 21, 2025
Address
1 Union Ave, New Haven, CT 06519
County
New Haven
Phone
203-946-6316

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for Administration - no inmates housed facility.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

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If your loved one is at New Haven PD, InmateAid can help you stay connected. Call the facility directly at 203-946-6316 with any immediate questions.

The New Haven PD, located at 1 Union Ave New Haven, CT, serves as the primary law enforcement agency for the community, ensuring public safety through crime prevention, investigation, and emergency response. While the department processes individuals who have been arrested, it does not maintain holding cells for extended detention. After the booking process, which includes fingerprinting, photographing, and processing necessary documentation, arrestees are promptly transferred to a nearby county or regional jail for housing. The department remains committed to upholding the law with professionalism and efficiency while working in coordination with correctional facilities to manage detainee intake and custody transfers For further inmate information, please get in touch with the booking department at 203-946-6316 or click here for the latest arrest records.

Although county governance in Connecticut has been abolished, the state constitution still mandates the election of sheriffs along county lines. These sheriffs are responsible for key roles such as appointing deputies, serving legal processes, maintaining custody of prisoners at courthouses, and managing inmate transportation between courthouses and correctional centers. The Connecticut Department of Correction operates five main facilities statewide::

  1. Bridgeport Correctional Center
  2. Hartford Correctional Center
  3. New Haven Correctional Center
  4. Corrigan-Radgowski Correctional Center (Uncasville)
  5. York Correctional Institution (Niantic) is the state’s facility for female inmates.

These facilities handle sheriff and police department detainees from all areas across the state. Sheriffs also play roles in court security and the execution of legal processes, coordinating with entities such as the Office of the County Sheriff and the Judicial Department. Their duties include serving legal documents, maintaining courthouse custody, and attending courts. Each sheriff is authorized to appoint deputies and special deputies to assist in these responsibilities.

Elected sheriffs serve four-year terms, taking office in June, with their powers outlined by state statutes, primarily in Chapter 78. Their responsibilities include the execution of legal documents and attending court sessions. Each sheriff has the authority to appoint a chief deputy, several deputies, and an unlimited number of special deputies.

Inmate Locator

Finding an Inmate at New Haven Police Department

If you're trying to locate someone in custody at New Haven Police Department in New Haven, Connecticut, the fastest path depends on how recently the arrest happened, what type of facility holds the inmate, and how quickly that facility updates its public records. There is no single nationwide inmate database that covers every detention facility in real time, so locating a specific person often means checking multiple sources or calling New Haven Police Department directly at 203-946-6316.

Using the InmateAid Inmate Search

The InmateAid inmate search is the fastest starting point for locating someone at New Haven Police Department. The search pulls from facility rosters, booking systems, and arrest record databases to return current custody status, charges, and housing facility. If the person was arrested or transferred recently and doesn't appear yet, the facility likely hasn't updated its public roster, which can lag by hours or a full business day. Try again later or call 203-946-6316 to confirm.

When the Inmate Doesn't Appear in the Search

Several explanations are possible if a person isn't showing up. The booking may not be complete. The person may have been released, transferred to another facility, or moved to federal or immigration custody. Some facilities deliberately delay public records by 24 to 72 hours for security reasons. Minors are never published in any public locator regardless of facility. To rule out a transfer or release, call 203-946-6316 and ask the booking desk to confirm current status.

What You'll Need to Search Effectively

Have ready: full legal name and any aliases, date of birth, and approximate date of arrest. If you know which agency made the arrest, that narrows results significantly. A booking number locates the record immediately. Without at least a full name and approximate date, searches return too many results to be useful.

Once You've Located the Inmate

When you confirm the person is at New Haven Police Department, set up a prepaid phone account so you don't miss the first call, and arrange any money transfer or commissary funding needed. For phone discount plans, money transfer, and mail services available at New Haven Police Department, see InmateAid's inmate services and call 203-946-6316.

To confirm current custody status, recent transfers, or release information at New Haven Police Department, call 203-946-6316.

Visitation Information

Visiting an Inmate at New Haven Police Department

Visiting someone held at New Haven Police Department in New Haven, Connecticut starts with confirming the current visiting schedule, the visitor approval process, and your status on the approved visitor list. Visitation policies vary widely from one facility to another based on operating authority, security level, and the inmate's current status. Call New Haven Police Department directly at 203-946-6316 to confirm what applies right now.

Getting on the Approved Visitor List

Most detention facilities require visitors to be approved in advance. The inmate at New Haven Police Department typically submits a list of proposed visitors, and each adult on that list completes a visitor application form for a background check. Approval timelines range from a few days to several weeks depending on the facility. Do not travel for a visit until you have received confirmation. Call 203-946-6316 for the visitor application process and expected approval timeline.

Visiting Days, Hours, and Scheduling

Visiting schedules at New Haven Police Department depend on the facility's operating model. Some facilities offer walk-in visits during posted hours; others require advance scheduling through an online portal or phone reservation. Visiting days may differ by housing unit or classification. Holiday schedules often change without much notice. Call 203-946-6316 a day or two before your planned visit to confirm the slot is still open and the inmate is eligible for visits.

ID, Dress Code, and What to Bring

Bring a valid government-issued photo ID: driver's license, state ID, military ID, or passport. Most facilities require it to be unexpired and match the name on your approved application. Dress codes at New Haven Police Department are enforced at entry: no revealing attire, no clothing that resembles inmate or staff uniforms, no hats, and in many facilities no underwire bras. Leave phones, bags, electronics, keys, and wallets in your vehicle or in lobby lockers.

Inmate Status and Visit Eligibility

A visit can be denied for reasons unrelated to your paperwork: the inmate may be in disciplinary status, restricted housing, medical isolation, or holdover during a transfer. Facility-wide lockdowns also suspend visits without notice. If the inmate has recently arrived, been moved, or had any change in status, call 203-946-6316 before traveling. A phone call the morning of the visit can save a wasted trip.

Video Visitation

Many detention facilities now offer video visitation through providers such as Securus, GTL/ViaPath, HomeWAV, or Smart Communications, either alongside or in place of in-person visits. Video visits typically require setting up a paid account, scheduling in advance, and connecting from a smartphone, tablet, or computer. For information on inmate phone discount plans and money transfer services, see InmateAid's inmate services and call 203-946-6316 to confirm what's available at New Haven Police Department.

To confirm visiting hours, the visitor application process, or current eligibility at New Haven Police Department, call 203-946-6316.

How to Save Money on Inmate Calls

Understanding Prison Phone Services: How to Save on Inmate Calls

Prison phone companies hold a monopoly within the facilities they are contracted with, resulting in shared profits and minimal incentives for representatives to promote cost-saving measures to customers. These companies typically display their rates, often offering multiple pricing tiers. However, the primary factor determining call costs is the type of phone number used and the location of both the caller and the inmate.

In federal prisons, acquiring a new local number can significantly reduce call rates, lowering costs from $0.21 to only $0.06 per minute. The Federal Bureau of Prisons provides inmates with 300 minutes per month, and local line services like InmateAid cost $5.00 per line, without any hidden fees or bundled services.

For non-federal facilities (county jail, state prison, private and ICE detention centers), the benefits of using a local number have diminished, making market intelligence crucial. InmateAid specializes in identifying the best deals in various scenarios. While approximately 30% of the time no savings can be achieved—a reality acknowledged by other providers—InmateAid guarantees a refund if they cannot save you money.

For more detailed information on inmate calls, individuals are encouraged to visit the InmateAid website and navigate to the facility where their inmate is incarcerated. By accessing the Prison Directory and following the links to the Discount Telephone Service, individuals can obtain an honest estimate before making any purchases.

How to Send Money to an Inmate

How to Send an Inmate Money in Connecticut

Sending money to inmates is a crucial way for family members and friends to support their loved ones during incarceration. Inmates often rely on financial assistance to purchase basic necessities, maintain communication with the outside world, and participate in programs that aid their rehabilitation. This guide provides a thorough overview of how to send money to inmates, the rules and restrictions involved, and the importance of these funds in the lives of incarcerated individuals.


Why Do Inmates Need Money?

Incarceration provides the bare minimum of necessities, such as food, clothing, and hygiene products. However, these basic provisions often fall short of inmates' actual needs. Money allows inmates to access:

  • Commissary Purchases: Items such as snacks, beverages, toiletries, stationery, and entertainment products like radios or MP3 players.
  • Communication Services: Phone calls, emails, and postage for letters are not free in most facilities, and funds are required to stay connected with loved ones.
  • Healthcare Co-Pays: Inmates may need to pay nominal fees for medical or dental care within the facility.
  • Rehabilitation Programs: Some facilities charge fees for participation in educational or vocational training programs.

Funds in an inmate’s account provide a sense of autonomy and improve their quality of life, helping them maintain a connection to normalcy.


How Are Inmate Funds Managed?

When money is sent to an inmate, it is deposited into their trust account. This account functions as a personal bank account within the facility. Inmates use these funds for various expenses, and any earnings from prison jobs are also deposited here. For inmates with outstanding fines or restitution orders, a portion of the funds may be garnished to meet these obligations.


Methods for Sending Money

The process for sending money to inmates varies by facility type (county, state, or federal) and the service providers they contract with. Below are the most common methods:

1. Online Transfers

Many facilities partner with electronic money transfer services like JPay, Access Corrections, and MoneyGram. These platforms allow friends and family to deposit funds conveniently via a website or mobile app.

2. Postal Money Orders

Money orders can be mailed directly to the facility. Be sure to include the inmate’s full name, ID number, and any other required details to ensure the money is credited to their account.

3. Kiosks

Some facilities have kiosks located in their lobbies or visitation areas. These kiosks accept cash, debit, or credit card payments for direct deposit into an inmate’s account.

4. Phone Transfers

Certain service providers offer phone-based transfers, where funds can be sent using a credit or debit card.

5. Centralized Banking Systems

In some state and federal facilities, centralized banking systems allow funds to be sent without requiring the inmate’s exact location. Examples include the Federal Bureau of Prisons (BOP) system, which centralizes transactions for inmates across the country.


Rules and Restrictions

Each facility imposes specific rules to regulate money deposits:

  • Deposit Limits: Some facilities cap the amount of money that can be sent in a single transaction or within a set period.
  • Approved Senders: Certain prisons require that money senders be on the inmate’s approved visitation or contact list.
  • Fees: Many electronic transfer services charge processing fees, which can vary based on the amount sent and the method used.
  • Restricted Uses: Funds may be garnished for restitution payments or disciplinary fines before the inmate can access them.

It is essential to review the facility's guidelines to avoid delays or rejection of your deposit.


How Inmates Use Commissary Accounts

The commissary, sometimes referred to as a canteen, is a store within the correctional facility where inmates can purchase goods not provided by the prison. Common items include:

  • Snacks and beverages.
  • Hygiene products like toothpaste and soap.
  • Writing supplies for correspondence.
  • Entertainment items such as books, magazines, and radios.

For indigent inmates who lack funds, many facilities provide basic supplies like paper and stamps, ensuring they can maintain communication with loved ones.


Tips for Sending Money

  • Verify the Facility’s Policies: Before sending funds, confirm the approved methods and requirements for the specific institution.
  • Keep Records: Retain receipts or confirmation numbers for your deposits in case of disputes or delays.
  • Set Boundaries: If an inmate requests excessive funds, establish clear limits to avoid potential misuse.

FAQs

1. Can anyone send money to an inmate?
Most facilities allow family and friends to send money, but some require the sender to be on an approved list. Always check with the facility for specific requirements.

2. Are there fees for sending money?
Yes, electronic transfer services like JPay or MoneyGram typically charge fees, which vary depending on the amount sent and the method used.

3. How quickly does the inmate receive the funds?
Electronic transfers are usually processed within 24 to 48 hours. Money orders and mailed funds may take up to a week to process.

4. What happens if an inmate has outstanding fines?
Funds in an inmate’s trust account may be garnished to pay for fines, restitution, or other obligations. The remaining balance is available for the inmate's use.

5. Can inmates send money to others?
Inmates are generally prohibited from transferring money to other inmates. Exceptions may exist for approved family transfers, but this is rare.

6. What should I do if I suspect misuse of funds?
If you believe an inmate is misusing funds or being extorted, contact the facility’s counselor or case manager discreetly to address the issue.

Possible Concerns to Consider

Who Can Access the Money You Send?

If an inmate has outstanding fines or restitution, the funds in their commissary or trust account may be garnished. The facility will typically deduct a portion of each deposit, or in some cases, the entire amount, depending on the nature of the financial obligation. To avoid surprises, inmates should speak with their counselor or case manager before their incarceration begins to understand these deductions. Knowing in advance that 20-25% of all deposits might be withheld is better than discovering the account is empty when attempting a commissary purchase.


Why Is My Inmate Asking for More Money Than Usual?

An unexpected request for additional funds may indicate that the inmate is facing trouble or engaging in prohibited activities. This could involve gambling, extortion, or other situations requiring extra money. It’s important to establish clear boundaries, such as stating, “This is the amount I can send each month,” and adhering to that limit. Avoid sending more than you can afford or being pressured into exceeding your set amount.

Important Note: Never send money to another inmate’s account at the request of your loved one. This is often a red flag indicating a deeper issue. Such transactions are usually monitored by correctional staff, and if discovered, can result in disciplinary action for the inmate, including the loss of privileges.


What Should I Do If I Suspect Misuse of Funds?

If you suspect misuse of funds or believe your loved one is being coerced, contact the facility’s counselor or case manager to discuss your concerns. Use neutral language to avoid putting the inmate in a more difficult position if your suspicions turn out to be unfounded. Facility staff are trained to handle these situations discreetly and can guide how to proceed

Send Photos, Letters, and Postcards

Sending Mail to Inmates at New Haven Police Department: Guidelines and Services

Looking to send heartfelt greetings to your loved one in prison? Some facilities have recently updated their rules for incoming mail to protect staff from potential drug contamination through the ink used in mail pieces. These new rules require mail to be sent to a third-party post office box, where it is scanned into computer files and shared with inmates without anyone physically handling the original mail. When sending letters, photos, postcards, greeting cards, and magazines to inmates at New Haven Police Department, adherence to specific guidelines is essential. Both incoming and outgoing mail undergo inspection to prevent the introduction of contraband that could compromise the safety, security, or well-being of the facility, its staff, and residents.

Inmate mail must not contain content that poses an immediate threat to jail order, such as descriptions of manufacturing weapons, bombs, incendiary devices, or escape tools that could realistically endanger jail security. Content advocating violence, racial supremacy, or ethnic purity is also prohibited. Additionally, inmate-to-inmate mail is not allowed and will be destroyed.

To simplify the process, individuals can utilize the mailing services offered by InmateAid. This automated system makes sending special messages or pictures to loved ones convenient and efficient. InmateAid has successfully sent tens of thousands of mail pieces per month without encountering issues with prisons or jails. Envelopes bearing the InmateAid logo assure mail room staff that the contents comply with regulations, establishing a trust that has been maintained since 2012.

Inmates are permitted to receive only metered, unstamped, plain white postcards no larger than 4" x 6". Writing must be done in pencil or blue or black ink. Any other type of mail will be returned to the sender. If there is no return address, unauthorized mail will be stored in the inmate's locker until their release. Again, InmateAid's service for postcards and greeting cards complies with the old and new rules. You can get 8 postcards/greeting cards for only $8.

By following these guidelines and using reliable services like InmateAid, you can ensure your mail reaches your loved one safely and without complications.

Inmate Commissary

Understanding Inmate Commissary

An inmate commissary, often referred to as a "canteen," is a store within a correctional facility where incarcerated individuals can purchase items not provided by the institution. Commissary services play an essential role in improving the quality of life for inmates by giving them access to additional goods and services. Here's what you need to know about how commissaries function and the impact they have:


What Is Available at Commissary?

Commissary stores typically offer a wide range of products, including:

  • Snacks and Beverages: Chips, candy, coffee, and instant noodles are common purchases.
  • Hygiene Products: Toothpaste, soap, shampoo, and feminine hygiene items.
  • Writing Supplies: Paper, envelopes, pens, and stamps to facilitate correspondence with loved ones.
  • Entertainment Items: Books, playing cards, radios, and sometimes MP3 players or tablets for facilities with digital programs.
  • Clothing and Accessories: Basic clothing, shoes, and thermal wear.
  • Miscellaneous Items: Batteries, headphones, and over-the-counter medications.

How Do Inmates Pay for Commissary?

Inmates use funds from their trust accounts to make purchases. These accounts are funded by money sent from family or friends, as well as wages earned from jobs within the facility. Without available funds, inmates cannot access commissary items unless they qualify as indigent, in which case the facility may provide limited basic supplies like paper and stamps.


Why Is Commissary Important?

Commissary services enhance the overall well-being of inmates in several ways:

  • Comfort: Access to familiar snacks and hygiene products provides a sense of normalcy.
  • Communication: Purchasing writing supplies and stamps enables inmates to stay connected with family and friends.
  • Rehabilitation: Items like books and educational materials contribute to personal growth and development.
  • Autonomy: The ability to choose and purchase items fosters a sense of independence.

Regulations and Limits

Each facility has strict rules governing commissary purchases:

  • Spending Limits: Weekly or monthly caps are set to prevent hoarding or misuse of funds.
  • Item Restrictions: Facilities may prohibit certain products to maintain safety and security.
  • Delivery Schedules: Commissary orders are typically processed and distributed on designated days.

Inmate commissaries provide more than just goods—they offer a vital connection to the outside world and an opportunity for inmates to manage their daily needs. For families and friends, ensuring your loved one has funds in their trust account can significantly improve their experience during incarceration. Always check the specific rules and options available at the facility to better support your loved one.

Inmate Care Packages

How to Buy Inmate Commissary Care Packages Online

Purchasing commissary care packages for an inmate is a thoughtful way to show support and provide essential items they may not otherwise have access to. These packages often include a variety of approved products such as snacks, hygiene items, and personal necessities. Here’s how you can buy commissary care packages online:

  1. Find the Facility’s Approved Vendor
    Correctional facilities typically partner with approved providers like Keefe Group, Access Securpak, Union Supply Direct, Walkenhorst’s, or CareACell. These vendors work directly with facilities to ensure that the items in the packages meet all regulations.

  2. Search for the Inmate’s Facility
    Visit the vendor’s website and select the correctional facility where your loved one is housed. This ensures that you see the packages and items specifically allowed for that institution.

  3. Select a Package
    Browse the available packages, which often include bundles of snacks, toiletries, and even seasonal or holiday-themed items. Many services also allow customization, so you can tailor the package to your loved one’s preferences.

  4. Enter the Inmate’s Details
    Provide the inmate’s full name and ID number to ensure the package is delivered to the correct person. Double-check this information to avoid delivery issues.

  5. Complete Your Purchase
    Add the selected package to your cart, proceed to checkout, and make your payment using a credit or debit card. Some vendors may also offer alternative payment methods.

  6. Confirm Delivery Guidelines
    Delivery schedules vary by facility, so check when packages are typically distributed. Most vendors provide estimated delivery times and tracking options.

By following these steps, you can easily send a commissary care package to brighten an inmate’s day. These packages not only provide comfort but also remind your loved one that they are supported and cared for. For added convenience, many vendors offer affordable pricing and frequent promotions to help you maximize your support

Frequently Asked Questions About New Haven Police Department

  1. How can I contact my local police department, the New Haven Police Department?
    Most police departments have a non-emergency phone number and an administrative office for general inquiries. For emergencies, always dial 911.

  2. What is the difference between a police department and a sheriff’s office?
    Police departments serve cities and municipalities, while sheriff’s offices operate at the county level and often manage local jails.

  3. Where do the police take a person once they are arrested?
    After an arrest, the individual is typically taken to the local police station or booking facility for processing. Depending on the charges, they may be transferred to a county jail, detention center, or holding facility while awaiting bail or court proceedings. How to find the most current Arrest Records immediately.

  4. How can I obtain a copy of a police report at New Haven Police Department?
    Police reports can typically be requested online, in person, or by mail through the department’s Records Division. A small fee may apply.

  5. How do I find out if someone has been arrested?
    Most departments provide an online inmate lookup tool or a contact number for their booking facility to check if someone is in custody.

  6. Can I file a police report online?
    Many departments allow online reports for non-emergency crimes such as theft, vandalism, or lost property. Check with your local department for eligibility.

  7. What should I do if I witness a crime?
    If it’s an emergency, call 911 immediately. If not urgent, report it to the police department’s non-emergency line or submit a tip online.

  8. How can I request a background check from the police department?
    Background checks are often available through the Records Division and may require a fee, identification, and fingerprinting.

  9. How do I retrieve a towed or impounded vehicle in New Haven, CT?
    Contact the department’s Vehicle Impound Unit or the towing company contracted by the city. Proof of ownership and payment of fees may be required.

  10. Does this police department offer ride-along programs?
    Many departments allow civilians to ride with officers on patrol for educational purposes. A background check and application may be required.

  11. Can I request extra patrols in my neighborhood?
    Yes, many police departments accept requests for extra patrols, particularly in high-crime areas or if you’re leaving town, please ask to speak with the desk seargent at 203-946-6316.

  12. What are the rights of a person being arrested?
    Arrested individuals have the right to remain silent, request an attorney, and be informed of charges. Police officers must follow legal procedures during an arrest.

  13. How can I obtain body camera footage from an officer?
    Requests for body-worn camera footage must be submitted through the department’s Public Records Unit and may be subject to legal restrictions.

  14. How can I become a police officer at the New Haven Police Department?
    Requirements vary, but applicants typically must be at least 21 years old, have a high school diploma or GED, and pass a background check and academy training.

  15. Does this police department offer community programs?
    Many departments provide neighborhood watch programs, youth mentorship, crime prevention workshops, and citizen police academies.

  16. What should I do if I receive a scam phone call claiming to be from the police?
    Do not provide personal information. Contact the department’s Fraud or Cybercrime Unit to verify and report the scam.

  17. How can I report police misconduct?
    Complaints about officers can be filed with the department’s Internal Affairs Division or a civilian oversight board, depending on local policies.

  18. How do I get a permit for a special event, protest, or parade for New Haven, CT?
    Most departments require a permit application submitted in advance through their Permits Division to coordinate security and traffic control.

  19. How can I stay updated on crime trends in my area?
    Many police departments provide crime maps, alerts, and reports through their website, social media, or local news partnerships.

Ask The Inmate

Connect directly with former inmates and get your questions answered for free. Gain valuable insights from individuals with firsthand experience in the federal prison system, state and county jails, and GEO and CoreCivic-run private prisons. Whether you're seeking advice, clarification, or just curious about life behind bars, this unique opportunity allows you to ask questions or explore answers to previous inquiries from the InmateAid community. Engage in meaningful discussions and get informed perspectives from those who truly understand the system.