If someone you love is locked up in New Jersey, getting money into their account covers commissary - food, hygiene, phone time, writing supplies - and keeps the connection alive. New Jersey's state prison system made a significant vendor change in 2025: JPay is no longer accepted for trust account deposits as of July 31, 2025. The current and only authorized deposit platform for NJDOC state prisons is ViaPath Technologies, accessible through ConnectNetwork. Anyone still trying to deposit through JPay for a New Jersey state prison is using an inactive system - the money will not reach the account.
New Jersey splits adult custody into two systems: the New Jersey Department of Corrections (NJDOC) for state sentences, and county jails operated by county sheriffs or county corrections departments. New Jersey has 21 counties, each with its own jail system.
State prisons: NJDOC and ViaPath/ConnectNetwork
If your person is in an NJDOC state facility, the trust account deposit provider is ViaPath Technologies, accessed through ConnectNetwork.
Online through ConnectNetwork - go to connectnetwork.com, create an account or log in, search for your person, and deposit using a credit or debit card. Available 24 hours a day.
By mobile app - the ViaPath mobile app supports deposits through ConnectNetwork with the same features as the website.
By phone - call ConnectNetwork/ViaPath for phone deposits. Same fee structure.
By money order - download the ViaPath Technologies Trust Account Money Order Payments deposit slip from the NJDOC website at nj.gov/corrections/pages/viapath.html. Complete the slip and mail it with the money order to the address on the deposit slip. The old JPay money order address (P.O. Box 170770, Hialeah FL 33017) is no longer active for NJDOC trust account deposits.
Fee schedule (effective April 30, 2025)
Through this transition, NJDOC reduced money transfer fees by an average of 37 percent compared to the previous JPay rates. The current fee schedule for ViaPath deposits (app, web, or phone):
$0.01 to $9.99 - $0.90 fee
$10.00 to $19.99 - $1.75 fee
$20.00 to $99.99 - $5.95 fee
$100.00 to $199.99 - $6.95 fee
$200.00 to $300.00 - $7.95 fee
What happened to JPay for New Jersey state prisons
JPay began transitioning out as the NJDOC money transfer provider on March 24, 2025, when ViaPath/ConnectNetwork was introduced for deposits. JPay fully stopped accepting deposits for NJDOC trust accounts on July 31, 2025. JPay is no longer an authorized deposit method for New Jersey state prisons.
This transition does not affect the JPay Media Account, which still exists separately - trust fund transfers to the JPay Media Account remain available through the new ViaPath platform.
What the trust account can be used for
Funds deposited to an NJDOC incarcerated person's trust account can be used for: commissary purchases, phone calls, business remits (publications, gifts, donations), participation in incentive programs, and transfers to the JPay Media Account.
Messaging, photos, and the tablet system are separate
NJDOC is deploying ViaPath secure tablets to eligible incarcerated individuals across all state facilities in 2025 and 2026. These devices are NJDOC property and are loaned to inmates at no cost. Free features include facility notices, educational resources, the law library, and other approved services.
For messaging and family communication, families use GettingOut (gettingout.com) - a different ViaPath platform from ConnectNetwork. Families create a GettingOut account and send a contact request; the incarcerated person must accept. Funds added to a GettingOut Friends and Family messaging account can only be used for messages and photos - they are not the same as trust fund deposits at ConnectNetwork.
Account creation note: the same ViaPath login credentials work across both ConnectNetwork and GettingOut, so only one account is needed.
Phone calls reduced in 2025
As of May 1, 2025, domestic phone call rates from NJDOC state facilities are $0.034 per minute, following a 22 percent rate reduction announced on April 22, 2025.
The IPIN system
New Jersey uses an Individual Personal Identification Number (IPIN) system for incarcerated individuals. The IPIN functions as the person's identification number and is required for ConnectNetwork deposits. Find it using the NJDOC Offender Search at nj.gov/corrections.
County jails: vendor varies by county
New Jersey has 21 counties, each with its own county jail or correctional facility operated by the county government. County jails operate independently from NJDOC and set their own deposit vendors.
Bergen County Jail (Hackensack), at 160 South River Street, uses ConnectNetwork for trust fund deposits - the same ViaPath platform as NJDOC state prisons. Main phone: 201-336-3500.
Essex County Correctional Facility (Newark), at 354 Doremus Avenue, accepts lobby kiosk deposits and money orders. Access Securepak handles commissary packages. Main phone: 973-274-7500.
Ocean County Jail (Toms River) uses ConnectNetwork for deposit and visitation scheduling. Main phone: 732-244-2121.
Hudson County Adult Correctional Center (Kearny) has its own deposit process. For questions call 201-395-5600 ext. 5085.
Across New Jersey's 21 county jails, ConnectNetwork/GTL is widely used, but some jails use Access Corrections or their own systems. The only reliable way to find the current vendor for a specific New Jersey county jail is to check that county's website or call the facility directly.
Accounts do not transfer between vendors. When your person moves from a county jail to an NJDOC state prison, the county account stays with the county vendor. You set up new deposits through ConnectNetwork using the IPIN.
Federal custody in New Jersey
If your person is in federal Bureau of Prisons custody in New Jersey - including FCI Fort Dix, FCI Fairton, or the federal detention center in Philadelphia - deposits go through the BOP Trust Fund via Western Union, MoneyGram at retail, or online at bop.gov. You need the eight-digit BOP register number. Do not use NJDOC deposit methods for federal inmates.
NJDOC contact
Whittlesey Road, P.O. Box 863
Trenton, NJ 08625
609-292-4036
nj.gov/corrections
What to know before you send anything
JPay is no longer accepted for NJDOC state prison deposits as of July 31, 2025. Use ConnectNetwork at connectnetwork.com.
Download the new ViaPath deposit slip for money orders. The old JPay address in Hialeah FL no longer works for NJDOC. Get the current deposit slip from nj.gov/corrections/pages/viapath.html.
Fees are lower than before. The ViaPath fee schedule is an average 37% reduction from the previous JPay rates.
GettingOut is for messaging, ConnectNetwork is for deposits. Same ViaPath login, different purposes. Funds added to GettingOut cannot be used for commissary.
Get the IPIN first. Required for all ConnectNetwork deposits. Find it via the NJDOC Offender Search.
Related pages:
/prisons/new-jersey
How to write a letter to someone in a New Jersey facility
Send mail and photos through InmateAid
Arrest Record Search (affiliate)
Frequently asked questions
Did JPay end for New Jersey state prisons?
Yes. JPay fully stopped accepting trust account deposits for NJDOC state prisons as of July 31, 2025. The current provider is ViaPath Technologies via ConnectNetwork at connectnetwork.com.
What is the current deposit vendor for New Jersey state prisons?
ViaPath Technologies, accessed through ConnectNetwork (connectnetwork.com). Effective March 24, 2025 for electronic deposits; JPay fully ended July 31, 2025.
What is the fee schedule for ViaPath/ConnectNetwork deposits to NJDOC?
$0.01-$9.99: $0.90. $10-$19.99: $1.75. $20-$99.99: $5.95. $100-$199.99: $6.95. $200-$300: $7.95. Average 37% reduction from previous JPay rates.
How do I mail a money order to a New Jersey state prison inmate?
Download the ViaPath Technologies Trust Account Money Order Payments deposit slip from nj.gov/corrections/pages/viapath.html. Complete it and mail with the money order to the address on the slip. The old JPay address (Hialeah FL) is no longer valid.
What is the IPIN and where do I find it?
The IPIN (Individual Personal Identification Number) is New Jersey's inmate identification number. Required for ConnectNetwork deposits. Find it via the NJDOC Offender Search at nj.gov/corrections.
What is GettingOut and how is it different from ConnectNetwork?
Both are ViaPath platforms using the same login. ConnectNetwork (connectnetwork.com) is for trust fund deposits. GettingOut (gettingout.com) is for messaging and family communication. Funds added to GettingOut can only be used for messages and photos - not commissary.
What happened to the JPay Media Account?
The JPay Media Account still exists. Trust fund transfers to the JPay Media Account continue to be available through the new ViaPath trust account platform.
What is the current phone call rate at NJDOC?
$0.034 per minute for domestic calls, effective May 1, 2025 - a 22% reduction announced April 22, 2025.
What vendor does Bergen County Jail use?
ConnectNetwork. Main phone: 201-336-3500.
What vendor does Essex County Correctional Facility use?
Lobby kiosk and money orders for trust deposits; Access Securepak for commissary packages. Main phone: 973-274-7500.
What vendor does Ocean County Jail use?
ConnectNetwork for deposits. Main phone: 732-244-2121.
How do I send money to someone in federal prison in New Jersey?
Use the BOP Trust Fund - Western Union, MoneyGram, or bop.gov. Federal NJ facilities include FCI Fort Dix and FCI Fairton. You need the eight-digit BOP register number. ====================================================================