New Mexico's grievance system runs on a tight sequence of working-day deadlines that start over at each step. Five working days to file the informal complaint. Five working days to get a response. Five working days to file the formal grievance after that. Fifteen working days for the Grievance Officer to finish the investigation. Five working days to appeal to the Secretary's Office after the Warden decides. The windows are short and they all run in working days.
There is a ceiling too: no more than **90 working days** will pass from the time you file the formal grievance to the Secretary's final appeal decision. That is the outer limit, not the typical timeline. Each step has its own deadline inside that 90-day ceiling.
New Mexico's process is governed by Policy CD-150500 (Inmate Grievances), revised June 14, 2018, reviewed October 4, 2021. Procedures are in CD-150501. The policy applies to all inmates incarcerated within the New Mexico Corrections Department, including those in contract facilities.
Why the Process Matters: The PLRA
The Prison Litigation Reform Act of 1995, 42 U.S.C. section 1997e(a), requires you to exhaust all available administrative remedies before a federal court will hear a lawsuit about prison conditions. New Mexico state law reinforces this: NMSA 1978 section 33-2-11 imposes an exhaustion requirement for statutorily created rights including declaratory relief and habeas corpus petitions. Courts have dismissed cases where inmates failed to exhaust or attempt to exhaust NMCD's internal grievance procedures.
The Supreme Court in Woodford v. Ngo (2006) held that proper exhaustion requires following all procedural rules. Missing the 5-working-day informal complaint window, failing to sign the formal grievance, omitting the requested remedy, or missing the Secretary-level appeal deadline all create exhaustion problems.
Exhaustion is defined as completion of the grievance process through the Department-level (Secretary's) appeal. Stopping at the formal grievance or Warden's response does not exhaust remedies. However, if NMCD fails to respond within the specified time limits at any level, you are deemed to have exhausted administrative remedies for that specific complaint -- the grievance is not automatically granted, but you may proceed in court.
What You Can and Cannot Grieve
Grievable matters include:
The substance, interpretation, and application of policies, rules, and procedures of the institution or Department, including decisions regarding mail, visitation, staff treatment, negligence as to lost property, or medical and mental health care (excluding security issues).
Individual employee actions.
Perceived reprisal for use of or participation in the grievance process.
Any other matter relating to conditions of care or supervision within the authority of NMCD or its contractors.
Department personnel sexual misconduct, including all PREA-related matters.
Third parties -- fellow inmates, staff members, family members, attorneys, and outside advocates -- may assist inmates in filing PREA-related requests and may file such requests on behalf of the inmate.
Non-grievable matters include:
Any matter over which NMCD has no control: parole decisions, sentences, inmate compensation regulated by statute.
Loss or delay of mail by USPS, UPS, FedEx, or other carriers.
Disciplinary procedure and findings (a separate disciplinary appeal process applies).
Classification decisions and placement in Special Management (separate appeal).
Predatory behavioral management program, special management program, and drug suppression program decisions (separate appeals).
Complaints on behalf of other inmates (except PREA third-party filings).
The subject of any prior grievance on which a final determination has been made or which is currently under review.
Other matters beyond NMCD's control.
If a grievance is ruled non-grievable at any level, that decision cannot be appealed through the remaining levels of the grievance procedure.
Step 1: Informal Complaint
Form: Inmate Informal Complaint form (CD-150501.3).
Filing deadline: Within **5 working days** from the date of the incident giving rise to the complaint.
Describe the complaint in detail and address it to the Institution Grievance Officer. The Grievance Officer logs the informal complaint and forwards it to the Unit Manager, Chief of Security, or the institution's designee for informal resolution. If the informal complaint relates to the actions or decisions of your Unit Manager, it is forwarded to another Unit Manager or designee.
Response deadline: The Unit Manager, Chief of Security, or designee will make every effort to resolve the informal complaint within **5 working days** from receipt. A copy of the written response is given to you.
If no response: If you have not received a response to the informal complaint within **10 working days** of submitting it, you may proceed directly to file a formal grievance. Note on the formal grievance form that no response to the informal complaint was received.
Exception -- sexual abuse / PREA: NMCD shall not require an inmate to use any informal grievance process or to otherwise attempt to resolve an alleged incident of sexual abuse or sexual harassment. PREA grievances are treated as emergency formal grievances from the start. There is no time limit on when an inmate may submit a grievance regarding an allegation of sexual abuse.
Step 2: Formal Grievance to Institution Grievance Officer
Form: Inmate Grievance form (CD-150501.1), a two-page form.
Filing deadline: Within **5 working days** after receiving the response to the Informal Complaint. (Or within 5 working days of deciding to file after the 10-working-day informal period expired without a response.)
How to file: Deposit the completed form in a designated Grievance mailbox, the institutional mailbox (sealed and marked "legal mail" addressed to the Grievance Officer), or deliver it in person to the Grievance Officer. Copies sent to anyone other than the Grievance Officer are informational only and do not require a response.
Requirements for the formal grievance:
- You must sign the form. Unsigned forms are not accepted.
- You must state what reasonable relief you are requesting. Failure to state a remedy results in the form being returned to you for completion.
- File a separate grievance form for each issue. Group grievances will be returned to the first name on the list.
- Attach the response to the Informal Complaint (or note that no response was received).
- If the grievance relates directly to the Grievance Officer's actions, submit it directly to the Warden, who will appoint a substitute Grievance Officer for that matter.
Assistance: You may be assisted by another inmate in completing the form. Use appropriate language; obscenities are not allowed unless relevant to the grievance.
Grievance Officer receipt: The Grievance Officer will notify you of receipt within **5 days** using the Inmate 5-Day Notice of Receipt of Formal Grievance (CD-150501.2).
Investigation: The Grievance Officer investigates the matter, including all parties involved. All NMCD staff are required to cooperate fully with the Grievance Officer's investigation. The investigation report and recommendation must be completed and delivered to the Warden within **15 working days** from receipt of the formal grievance.
Step 3: Warden's Review and Decision
The Warden reviews the Grievance Officer's investigation report and recommendation and makes a decision. The Warden's response is documented.
Notification: You will be notified of the Warden's decision within **5 days** of the decision. The notification also advises you of your right to appeal and how to do so.
If satisfied: the process ends here. If not satisfied: file the Secretary-level appeal within 5 working days.
Step 4: Secretary's Office Appeal (Final)
Filing deadline: Within **5 working days** of receiving the Warden's decision.
How to file: Complete the appeal portion of the Inmate Grievance form (CD-150501.1) and submit it. The appeal goes to the Statewide Grievance/Disciplinary Appeals Manager.
Review: The Statewide Grievance/Disciplinary Appeals Manager conducts further investigation and provides a recommendation to the Secretary within **20 working days** of receiving the appeal.
Secretary's decision: The Secretary makes a final decision. You will be notified of the outcome and the reason within **3 days** of the decision.
The Secretary's decision is **final**. After receiving this decision (or if no decision is made within the applicable timeframe), your administrative remedies are exhausted and you may pursue a case in civil court if unsatisfied.
Deadlines at a Glance
All deadlines in working days unless noted.
Step 1 -- Informal Complaint:
File within 5 working days of incident
Unit Manager/COS responds within 5 working days of receipt
If no response after 10 working days: file formal grievance
Step 2 -- Formal Grievance:
File within 5 working days of informal complaint response
Grievance Officer notifies inmate of receipt within 5 days
Grievance Officer investigation and report to Warden: within 15 working days of receipt
Step 3 -- Warden's Decision:
Inmate notified within 5 days of decision
Step 4 -- Secretary's Appeal (FINAL):
File within 5 working days of Warden's decision
Grievance Manager recommendation to Secretary: within 20 working days of receipt
Secretary notifies inmate of outcome within 3 days
Maximum total: 90 working days from filing of formal grievance to Secretary's appeal decision.
Time limit lapse = exhaustion: if NMCD does not dispose of the grievance within time limits at any level, you are deemed to have exhausted administrative remedies for that complaint. The grievance is not automatically granted. You may proceed to the next level or to court.
What to Put in Your Grievance
At the informal complaint stage: describe exactly what happened, the date, staff involved, and what you want done. One issue per complaint.
At the formal grievance stage: explain the complaint again with full detail. State specifically what remedy you are requesting -- this is required or the form will be returned. Attach all prior documentation. Sign the form.
At the appeal stage: explain why the Warden's decision was incorrect and what outcome you are seeking. The Statewide Grievance Manager reviews the full record.
Confidentiality: Grievances are legal and privileged correspondence. Sealed letters addressed to the Grievance Officer, Deputy Warden, or Warden that are labeled "Grievance" will not be opened by mailroom personnel. Grievances are considered confidential communications.
Families: families cannot file grievances on behalf of an incarcerated person unless it involves PREA/sexual abuse allegations. After the Secretary's final decision, families may contact Disability Rights New Mexico or the ACLU of New Mexico.
Emergency Grievances
An emergency grievance is available when there are indications of potential and substantial risk to the life or safety of the individual, or when irreparable harm to the individual's health is imminent.
How to file: Use the Inmate Grievance form (CD-150501.1). Mark the grievance as an "Emergency" on the form and demonstrate the factors creating a risk that serious harm may result if the grievance is processed on standard timelines.
The Grievance Officer determines whether the complaint is, in fact, an emergency. If it is, the grievance is forwarded immediately to the Warden without substantive review for corrective action.
Emergency response deadline: **3 working days** from the time the emergency grievance is received by the Grievance Officer.
If the Warden cannot resolve the emergency: the inmate may immediately appeal to the Statewide Grievance/Disciplinary Appeals Manager. Attach documentation verifying the inability to resolve at the facility level.
PREA emergencies: All PREA-related grievances are automatically treated as emergency grievances. PREA response must be completed within **48 hours** of receipt. After receiving a PREA emergency grievance:
Initial response: within **48 hours** of receipt.
Final agency decision: within **5 calendar days** of receipt.
The initial response and final agency decision must document whether the inmate is at substantial risk of imminent sexual abuse and the actions taken.
Reprisal Protection
Inmates shall not be subject to retaliation, reprisal, or discipline for legitimate use of the grievance procedure. Retaliation itself may be the subject of a grievance. Employees engaging in reprisals are subject to disciplinary action. Inmates who abuse the grievance procedure to perpetrate purposeful serious misconduct are subject to disciplinary action under current disciplinary policy.
Property Remedies
If a grievance involves loss of or damage to personal property, the remedy may be restoration of the property or payment of fair market value not to exceed **$50.00** for any one item, at NMCD's discretion, if the loss is the fault of the institution. Electronic devices are an exception -- they receive a comparable replacement or the value of the electronic device. No replacement or monetary compensation will be awarded without a showing of negligence or willful misconduct by institutional employees.
Federal Prisons in New Mexico
New Mexico has no active Bureau of Prisons federal prison facility. FCI Safford, sometimes associated with the Southwest region, is in Arizona. New Mexico federal inmates are designated to facilities in other states. If you are in a BOP facility, CD-150500 does not apply to you. Federal inmates use the BOP Administrative Remedy Program under 28 CFR Part 542. See the InmateAid federal grievance article.
After Exhaustion: Where to Go Next
Disability Rights New Mexico (DRNM): drnm.org; (505) 256-3100; toll-free (800) 432-4682; 3916 Juan Tabo Blvd. NE, Albuquerque, NM 87111. New Mexico's federally designated protection and advocacy program. Has federal authority to pursue legal, administrative, and other remedies on behalf of persons with disabilities. Active on NMCD issues as of 2026.
ACLU of New Mexico: aclu-nm.org. Works on civil rights and prisoners' rights in New Mexico.
New Mexico Legal Aid: nmlegalaid.org; toll-free 1-833-LEGALEZ (1-833-534-2539). Free civil legal services for qualifying low-income New Mexicans.
County Jails and Detention Facilities in New Mexico
New Mexico county jails and detention facilities are separate from NMCD. CD-150500 applies to NMCD institutions and contract facilities housing state inmates. County jails and regional detention centers maintain their own grievance procedures. The PLRA requires you to exhaust whatever process exists at your facility before filing in federal court.
Special Circumstances
Transferred inmates: If a Grievance Officer receives a grievance that should be resolved at a different facility, the Grievance Officer forwards it to the appropriate facility within 5 working days and notifies you. The Grievance Officer at the facility where the incident occurred is responsible for investigating and completing the process.
Released inmates: If a grievance has not been resolved at the time you are released, efforts to resolve it will be completed and maintained in archives. If you wish to pursue resolution, you must notify the Grievance Officer of that intention and provide a current address and contact information.
Frivolous or multiple grievances: Filing repetitive grievances addressing the same issue where sufficient time for a response has not elapsed, or where a valid response has been provided, is considered abuse -- unless there are continuing violations of the same type or previously granted relief has not been provided within a reasonable period of time.
Frequently asked questions
What if I do not receive a response to my informal complaint within 10 working days?
You may proceed directly to file the formal grievance without waiting longer. On the formal grievance form, state that no response to the informal complaint was received. The 5-working-day window to file the formal grievance runs from when you decide to proceed after the 10-working-day deadline passes.
What happens if NMCD misses a response deadline at any level?
If NMCD fails to respond within the specified time limits, you are deemed to have exhausted administrative remedies for that specific complaint. That does not mean the grievance is automatically decided in your favor -- it means the time limit lapse constitutes exhaustion, and you may proceed to court if you choose. Keep documentation of the dates you filed and the dates responses were (or were not) received.
What is the 90-working-day ceiling?
No more than 90 working days will pass from the filing of the formal grievance to the Secretary's appeal decision. Computation of this period does not include time consumed by you in preparing an administrative appeal. The 90-working-day ceiling is the outer limit on the entire process; each individual step has its own shorter deadline within that period.
Can a family member file a grievance for me?
No, except for allegations of sexual abuse or harassment under PREA. For PREA matters, third parties -- including family members, attorneys, and outside advocates -- may file on behalf of an inmate. For all other grievances, the process is personal to the incarcerated individual.
Do I need to go through the informal complaint for a sexual abuse grievance?
No. NMCD shall not require an inmate to use any informal grievance process to resolve an alleged incident of sexual abuse or sexual harassment. PREA grievances are filed as emergency formal grievances and there is no time limit on when they may be submitted. --- INTERNAL LINKS TO PLACE: 1. New Mexico inmate search (InmateAid New Mexico page) 2. Family rights and advocacy in New Mexico (FRA series NM article) 3. How the New Mexico prison disciplinary process works (if spoke exists) 4. How Prison Works hub 5. Staying Connected hub --- SPEC NOTE / SOURCING (strip before publish): - Voice: formerly incarcerated narrator written TO the incarcerated person; family guidance woven in. No em dashes. No smart quotes. No double hyphens. Plain text. - Meta title char count: 55 (under 60). Meta description char count: 158 (in 150-160 range). All 5 FAQ headings under 60 chars, verified. - Defining hooks for New Mexico: (1) FOUR-STEP PROCESS with distinct working-day deadlines at each level: informal (5 WD to file, 5 WD response), formal grievance (5 WD to file, 15 WD for Grievance Officer investigation), Warden's decision (5-day notification), Secretary's appeal (5 WD to file, 20 WD for Grievance Manager recommendation); (2) 90-WORKING-DAY OUTER CEILING from formal grievance filing to Secretary's decision; time consumed by inmate preparing appeal not counted; (3) TIME LIMIT LAPSE = EXHAUSTION: if NMCD misses any deadline, inmate deemed to have exhausted; grievance NOT automatically granted; (4) GRIEVANCE OFFICER INVESTIGATES formally -- not just the Warden reviewing paperwork; all NMCD staff required to cooperate; (5) 5-DAY RECEIPT NOTICE: Grievance Officer issues formal notice of receipt within 5 days on separate form CD-150501.2; (6) RELIEF MUST BE STATED: failure to state what reasonable relief is being requested = form returned; (7) NO GROUP GRIEVANCES: separate form per issue; individual filing only; exceptions for PREA third-party; (8) PROPERTY REMEDY CAP: $50 per item (exception: electronic devices get comparable replacement); no compensation without showing negligence or willful misconduct; (9) PREA: all PREA grievances are emergency grievances; 48-hour initial response; 5 calendar days final agency decision; no informal complaint required; no time limit to file; third-party filing permitted; (10) NON-GRIEVABLE RULES: unique list including "loss or delay of mail by carriers" (USPS, UPS, FedEx) -- not just postal service; also uniquely: if ruled non-grievable, cannot appeal through remaining grievance levels; (11) CONFIDENTIALITY: grievances are legal/privileged correspondence; specific forms of protection; (12) GRIEVANCE MAILBOXES: secured in general population and in each restrictive housing unit pod; only Grievance Officer has key; checked weekly excluding weekends and holidays; can also use general mailbox marked legal mail; no postage charged; (13) STATEWIDE GRIEVANCE/DISCIPLINARY APPEALS MANAGER: designated role separate from facility staff; reports to Adult Prisons Director; oversees Secretary-level appeals; trains and provides oversight for facility Grievance Officers; (14) NO BOP IN NEW MEXICO -- confirmed; FCI Safford in Arizona; (15) VOLATILE FLAG CARRY-OVER: New Mexico was flagged VOLATILE/RECHECK in Books/Magazines series for HRDC/ACLU litigation. That flag applies to publication access policy only and does NOT affect the grievance procedure analysis under CD-150500. - SOURCES: CD-150500 Inmate Grievances (effective September 1, 1990; revised June 14, 2018; reviewed October 4, 2021; Cabinet Secretary Alisha Tafoya Lucero; full text fetched from cd.nm.gov/wp-content/uploads/2023/12/CD-150500.pdf): Authority (NMSA 1978 §33-1-6; CD-010100; Civil Rights of Institutionalized Persons Act 42 USC 1997; PREA Standards 115.52; NMSA 1978 §32-2-11; 42 USC §1997e); Purpose (administrative means for expression and fair resolution of legitimate inmate grievances; regularly available channel; mechanism for managers; meet national standards); Applicability (all NMCD inmates including interstate compact; employees; volunteers; consultants; contract persons); Forms (CD-150501.1 Inmate Grievance form 2 pages; CD-150501.2 Inmate 5-Day Notice of Receipt of Formal Grievance; CD-150501.3 Inmate Informal Complaint form); Definitions (Department = NMCD and contract employees; Emergency Grievance = Warden may implement when risk to life/safety or irreparable harm to health imminent; Exhaustion = completion through Department-level appeal; Frivolous/Multiple Grievances; Grievance = written complaint by inmate on own behalf or constituent; Grievance Manager Administrator = responsible for processing appeals to Secretary and Director of Adult Prisons; not employee of institution; Grievance Officer = designated at each institution; Informal Resolution; Inmate = incarcerated in NMCD regardless of conviction state; Negligence; Remedy; Reprisal; Secretary; Sexual Misconduct; PREA); Policy (all management shall stress importance of treating grievances as serious); A (Communication: no denial of right to file; written and oral summary provided at orientation RDC and NMWCF; notification includes list of grievable/non-grievable matters, description of forms and locations, description of process with time limits, confidentiality, abuse/misuse, policy location; provided English and Spanish; special provisions for sight-impaired or mentally disabled); B (Accessibility: all classification levels; impaired and handicapped inmates); C (Administrative: Grievance Officer assists Warden; Statewide Grievance/Disciplinary Appeals Manager is Administrative Law Judge-Advanced reporting to Adult Prisons Director; named parties may not investigate own grievances; grievance mailboxes in general population and in each RHU pod; only Grievance Officer has key; checked weekly excluding weekends and holidays; grievances are legal/privileged correspondence; inmates may use general mailboxes marking "legal mail" to Grievance Officer; no postage charged; staff members will not accept inmate grievances); D (Facility Grievance Officer Responsibilities: main responsibility is to resolve formal grievances at local facility level if informal cannot be resolved); E (Grievability: grievable items listed; non-grievable items listed; if ruled non-grievable cannot appeal through remaining levels); F (Informal Resolution: required for formal grievance process; exception PREA not subject to informal requirement); G (Remedies: property = restoration or FMV up to $50 per item; electronic devices = comparable replacement; no award without showing negligence or willful misconduct; change of policies/procedures/practices; correction of records; other remedies); H (Time Constraints: 90 working days from filing formal grievance to appeal decision; exception PREA must be completed within 90 days; PREA extension up to 70 days documented; time period begins when properly filed with Grievance Officer; responses within fixed time limits at every level; time limit lapse = exhaustion but not automatic grant; computation excludes time inmate preparing administrative appeal); I (Emergency Procedures: inmate must designate emergency on form and demonstrate factors; Grievance Officer investigates if truly emergency; all PREA = emergency; forwarded without substantive review to Warden; emergency appeal to Statewide Manager if Warden cannot resolve with documentation; emergency response = 3 working days from receipt by Grievance Officer; PREA = 48 hours; PREA emergency: initial response 48 hours, final agency decision 5 calendar days; Warden referral for OPS investigation on all PREA; Grievance Officer notifies Warden within 1 working day of verifiable emergency); J (Reprisals: no retaliation/reprisal/discipline for legitimate use; retaliation = grievable; employees subject to disciplinary action; inmates perpetrating purposeful serious misconduct = disciplinary action); Procedures CD-150501 A (Inmate Responsibility: informal complaint on CD-150501.3 within 5 WD of incident; Grievance Officer logs and forwards to UM/COS/designee; UM/COS/designee responds within 5 WD; if no response within 10 WD = proceed to formal grievance; formal grievance within 5 WD of informal response; Grievance Officer notifies receipt within 5 days on CD-150501.2; emergency answered within 3 WD; PREA 48 hours; assistance by another inmate permitted; separate grievance per issue; relief must be stated; grievance related to Grievance Officer's actions goes to Warden; confidential; released grievants must provide address; PREA: no time limit, no informal required); B (Grievance Officer Review: notes date and CMIS number; reviews for proper time limits; returns untimely/incomplete with explanation; still reviews to extent possible; main responsibility is to resolve formal grievances at local level; conducts investigation; documents and resolves; completes Grievance Officer report; conducts follow-ups; reviews medical complaints; forwards grievances to appropriate facility within 5 WD with notification; investigation and recommendation to Warden within 15 WD from receipt); maxpineslaw.com (confirms 5 WD informal complaint; 5 WD informal response; February 2025); collinsattorneys.com (confirms Warden notification to inmate within 5 days; 5 WD to file Secretary appeal; Grievance Manager gives recommendation to Secretary within 20 WD; Secretary notifies within 3 days; September 2025); NMSA 1978 §33-2-11 (state exhaustion requirement; 2023-NMCA-050 Lucero v. Centurion confirming medical negligence within NMCD authority; COVID-19 case dismissal for non-exhaustion); BOP locations list (confirmed no New Mexico BOP facility; FCI Safford in Arizona); drnm.org (DRNM; 505-256-3100; 800-432-4682; 3916 Juan Tabo Blvd. NE Albuquerque NM 87111; confirmed active February 2026); aclu-nm.org (ACLU of New Mexico); nmlegalaid.org (New Mexico Legal Aid; 1-833-LEGALEZ); Woodford v. Ngo 548 U.S. 81 (2006). - VERIFY FLAGS for Poorwa: (1) CD-150500 revised June 14, 2018; reviewed October 4, 2021 -- confirm whether any further revision has been issued after 2021. Check cd.nm.gov/policies for most current version. (2) Confirm all key deadlines from current policy: informal complaint 5 WD to file; UM/COS responds 5 WD; no response after 10 WD = file formal; formal grievance 5 WD to file after informal response; Grievance Officer notifies receipt 5 days; Grievance Officer investigation and report to Warden 15 WD from receipt; Warden notifies inmate 5 days from decision; Secretary appeal 5 WD from Warden notification; Grievance Manager recommendation to Secretary 20 WD from receiving appeal; Secretary notifies inmate 3 days. (3) Confirm 90-working-day ceiling from formal grievance filing to appeal decision. (4) Confirm emergency response 3 WD from Grievance Officer receipt; PREA 48 hours initial, 5 calendar days final. (5) Confirm property remedy cap is $50 per item (exception electronic devices) -- confirmed in CD-150500 G.1. (6) Confirm non-grievable list especially: disciplinary procedure and findings have SEPARATE appeal; classification decisions have SEPARATE appeal; predatory behavioral management/special management/drug suppression program have SEPARATE appeal. (7) Confirm time limit lapse = exhaustion but not automatic grant -- confirmed in CD-150500 H.4. (8) Confirm no BOP federal prison in New Mexico -- confirmed from BOP locations list. (9) Confirm DRNM contact: drnm.org; (505) 256-3100; (800) 432-4682; 3916 Juan Tabo Blvd. NE Albuquerque NM 87111 -- confirmed from multiple sources February 2026. (10) Confirm ACLU of New Mexico: aclu-nm.org. (11) VOLATILE NOTE: In the Books/Magazines series, New Mexico was flagged VOLATILE/RECHECK for HRDC/ACLU litigation regarding publication access. That flag applies to that series only and does NOT affect the grievance procedure analysis here. (12) Confirm Statewide Grievance/Disciplinary Appeals Manager title and role -- confirmed in CD-150500 as Administrative Law Judge-Advanced reporting to Adult Prisons Director; not employee of nor subject to control of any institution or prison.