County Jail medium ✓ Verified August 2026

Durham County NC Detention Facility

219 S Magnum St, Durham, NC 27701 ·Durham County ·Capacity: 736 ·919-560-0912
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📍 Durham County NC Detention Facility · Durham, NC

Durham Co Jail in Durham, NC is a county detention facility operated by the Durham County Sheriff's Office. Most people here are awaiting trial or sentencing - this is not a prison, and most stays are measured in days or months, not years. If someone you care about was just booked here, you have questions. Start with the one that matters most right now.

Is my family member at Durham Co Jail?

If you are not certain they are there, the fastest way to confirm is the Durham County inmate search or InmateAid's inmate locator, which searches across North Carolina facilities by name.

Booking takes time - sometimes several hours after arrest. If the search comes back empty, wait a few hours and try again before assuming they have been transferred somewhere else. You can also pull their arrest record and booking details to confirm the charges and facility assignment. For the most direct answer, call Durham Co Jail at 919-560-0912, 919-560-0961.

Official Inmate Search ↗ Current location, custody status and identifying number VINE — Victim Notification ↗ Automatic alerts on custody status changes
How do I get them out on bail?

Most people booked at Durham Co Jail appear before a judge within 24 to 48 hours. At that first appearance the judge sets the bail amount - or denies bail - based on the charges, the person's history, and whether they are considered a flight risk.

If bail is set, your family member can be released by paying the full amount or by using a bail bondsman, who typically charges 10 percent of the total as a non-refundable fee. If bail is denied or the amount is unaffordable, they remain at Durham Co Jail until the case resolves. InmateAid's bail and bond guide walks through every option including what to do if you cannot afford a bondsman.

What is happening to them right now?

Right after arrest, your family member goes through intake at Durham Co Jail - identity verification, medical screening, property inventory, and classification. Classification places them in a housing unit based on the charges, prior record, and intake behavior. It is not a punishment. It is how the facility manages a population that ranges from people picked up on minor warrants to individuals facing serious charges.

For the first 24 to 48 hours, phone access and visitation are typically unavailable while booking completes. Once they are assigned to a housing unit, those channels open up. InmateAid's what happens in jail guide covers the full intake process step by step so you know what to expect.

How do I talk to them by phone?

Your family member calls you - you cannot call them. Calls from Durham Co Jail go through Global Tel Link (GTL) - ConnectNetwork and all calls are recorded except attorney calls. Set up a Global Tel Link (GTL) - ConnectNetwork account before the first call so the connection goes through without delay.

Phone contact is more important than most people realize going into this. A regular call - even a short one - makes a measurable difference in how someone holds up inside. Do not let the setup friction stop you. Visit InmateAid's jail calls page for step-by-step account setup, current rate information, and tips for keeping funds available.

Global Tel Link (GTL) - ConnectNetwork ↗ Contracted phone carrier — account setup and rates
When can I visit and what are the rules?

Visitation hours at Durham Co Jail are set by the facility and can change without much notice. Before making the trip, call 919-560-0912, 919-560-0961 to confirm current hours, any advance registration requirements, and what you are allowed to bring.

The most common mistake families make is showing up without confirming first - and that results in a wasted trip and a missed visit for your family member. General rules across most North Carolina county jails: dress conservatively, avoid colors that resemble inmate uniforms, leave your phone in your car, and bring valid government-issued ID. Children may be permitted with specific requirements depending on the facility. InmateAid's visitation guide has a full checklist you can run through before you go.

Schedule Your Visit

The Durham County Detention Facility offers internet, in-person, and video visitation at no cost to detainees or visitors. Click HERE to view the brochure for online visitation and follow these quick and easy steps before your visit.

1) Register Online – Before you can schedule your visit online, you must first register to create an account. You can register online or at the kiosk located in the lobby of the detention facility.

2) Access the internet – To register online, visit https://durhamcountync.gtlvisitme.com

3) Complete the online form– Fill out the required information including a valid email address. If you do not have a valid email address, you can obtain an email address at no cost by registering with any of the following email providers: Google, Yahoo, AOL, and Outlook.

4) Save your visitor ID and password – It’s important to keep your visitor ID and password secure and accessible when you need it. Online scheduling won’t work without the visitor ID and password.

5) Download the App - If you are using remote/internet visitation you will need to download the app on your desktop or mobile device. While the app is available on both Android and Apple products it is recommended you use it on an Android device.

In-Person Visitation

  • All visits must be scheduled at least two days in advance but no more than six days in advance.
  • All visitors must sign in 15 minutes before their scheduled visit.
  • All visitors 18 years of age and older must have a valid identification. Identification can be in the form of:
    • U.S. Government, State, and Local Government issued ID cards
    • U.S. Passports
    • International Passports
    • Student IDs
  • Visiting sessions shall last at least 20 minutes for a regular visit.
  • A person under the age of 18 may visit an inmate only if accompanied by a parent or guardian who is 18 years of age or older and is responsible for the juvenile.
  • Persons not listed on the inmate's visitation list shall not be allowed to visit.
  • An inmate shall be allowed up to three (3) visitors per visitation period and one (1) visitation period a day.

Cancellation Policy - All visits must be canceled at least one day in advance or it will count as one of your visits.

Video Visitation - The Durham County Detention Facility also offers video visitation, another option for friends and family to connect with their loved ones who are in custody. Video visitation does not replace in-person visitation and it is free. Visitors interested in using video visitation can register and schedule their visits the same way they schedule in-person visits. Click HERE to view the results of our survey of video visitation participants.

Video Visitation Schedule

  • Monday – Thursday 9 a.m. – 12 p.m. and 1:30 p.m. – 5 p.m.
  • Friday – Sunday Video Visitation Unavailable

In-Person & Remote Visitation Schedule

  • Monday - 6:00 PM - 7:30 PM - 5A 5C 3CN
  • Tuesday - 6:00 PM - 7:30 PM - 5D 4A 4B
  • Wednesday - 6:00 PM - 7:30 PM - 4D 4C 3A
  • Thursday - 6:00 PM - 7:30 PM - 3CS 3D 5B
  • Saturday - 10:00 AM - 12:00 PM - 5A 5C 3CN | 5:00 PM - 7:00 PM - 5D 4A 4B
  • Sunday - 10:00 AM - 12:00 PM - 4D 4C 3A | 5:00 PM - 7:00 PM - 3CS 3D 5B
⚑ Full visitation information, times & rules
How do I put money on their books?

Money on the books - also called the commissary or trust account - gives your family member access to hygiene items, snacks, phone time, and postage. It is one of the most practical things you can do and it has a direct effect on their daily comfort.

Durham Co Jail accepts deposits through approved channels that typically include online deposit, phone deposit, or a kiosk at the facility. Use your family member's full legal name and booking number exactly as they appear in the jail's system - any error in the name or number will delay or reject the deposit. InmateAid's send money page lists the specific deposit methods accepted at Durham Co Jail and walks through the process.

TouchPay ↗ Commissary and trust-account deposits
How do I send letters or photos?

A letter or a printed photo costs almost nothing to send and means far more than most people outside appreciate. Durham Co Jail accepts incoming mail addressed to your family member at 219 S Magnum St. Put their full legal name and booking number on every piece of mail.

Standard rules at most North Carolina county jails: plain white paper only, no staples, no glitter, no stickers, no colored ink. Photos should be standard print size with nothing written on the back. Mail that does not meet the facility's standards will be rejected - and the facility may not notify you that it was. Keep it simple.

InmateAid's send mail service lets you write and send directly from your phone or computer. We print on approved stock and mail it for you, so rejection for formatting is not a risk.

Books and magazines must come new, ordered directly from the publisher or through an online retailer - not shipped from your home address. Facilities require this to prevent contraband. Order through Amazon or directly from the publisher. Anything shipped from a personal address will be turned away.

Inmate Mailing Address
[Inmate Full Legal Name]
ID #: [Inmate Number]
Durham County NC Detention Facility
P.O. Box 247
Phoenix, MD 21131
What else should I know about North Carolina jails?

County jail procedures, visitation rules, phone rates, inmate search tools, bail processes, and what happens at release all vary by state. North Carolina has its own rules and its own agencies, and what applies in one state does not always apply here.

InmateAid's North Carolina prison resources hub covers all of it - written specifically for families navigating the North Carolina system. Start there when you need answers that go beyond what this facility page covers.

Official Resources

County jail time is hard in a way that is different from anything else. The uncertainty - not knowing how long, not knowing what comes next - wears on everyone. What you can control is the connection. Calls, letters, visits, money on the books. Every one of those things tells your family member that someone out here is paying attention and is not going anywhere.

InmateAid was built for exactly this. Use us.

About this page — Information is compiled from official facility sources, state DOC guidelines, and verified family reports. Last updated August 2026.