County Jail medium ✓ Verified August 2026

Salt Lake County Metro & Oxbow Jail

3415 S 900 W, Salt Lake City, UT 84119 ·Salt Lake County ·Capacity: 2,640 ·801-743-5500
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📍 Salt Lake County Metro & Oxbow Jail · Salt Lake City, UT

Salt Lake Co Jails in Salt Lake City, UT is a county detention facility operated by the Salt Lake County Sheriff's Office. Most people here are awaiting trial or sentencing - this is not a prison, and most stays are measured in days or months, not years. If someone you care about was just booked here, you have questions. Start with the one that matters most right now.

Is my family member at Salt Lake Co Jails?

If you are not certain they are there, the fastest way to confirm is the Salt Lake County inmate search or InmateAid's inmate locator, which searches across Utah facilities by name.

Booking takes time - sometimes several hours after arrest. If the search comes back empty, wait a few hours and try again before assuming they have been transferred somewhere else. You can also pull their arrest record and booking details to confirm the charges and facility assignment. For the most direct answer, call Salt Lake Co Jails at 801-743-5500.

Official Inmate Search ↗ Current location, custody status and identifying number VINE — Victim Notification ↗ Automatic alerts on custody status changes
How do I get them out on bail?

Most people booked at Salt Lake Co Jails appear before a judge within 24 to 48 hours. At that first appearance the judge sets the bail amount - or denies bail - based on the charges, the person's history, and whether they are considered a flight risk.

If bail is set, your family member can be released by paying the full amount or by using a bail bondsman, who typically charges 10 percent of the total as a non-refundable fee. If bail is denied or the amount is unaffordable, they remain at Salt Lake Co Jails until the case resolves. InmateAid's bail and bond guide walks through every option including what to do if you cannot afford a bondsman.

What is happening to them right now?

Right after arrest, your family member goes through intake at Salt Lake Co Jails - identity verification, medical screening, property inventory, and classification. Classification places them in a housing unit based on the charges, prior record, and intake behavior. It is not a punishment. It is how the facility manages a population that ranges from people picked up on minor warrants to individuals facing serious charges.

For the first 24 to 48 hours, phone access and visitation are typically unavailable while booking completes. Once they are assigned to a housing unit, those channels open up. InmateAid's what happens in jail guide covers the full intake process step by step so you know what to expect.

How do I talk to them by phone?

Your family member calls you - you cannot call them. Calls from Salt Lake Co Jails go through Global Tel Link (GTL) - ConnectNetwork and all calls are recorded except attorney calls. Set up a Global Tel Link (GTL) - ConnectNetwork account before the first call so the connection goes through without delay.

Phone contact is more important than most people realize going into this. A regular call - even a short one - makes a measurable difference in how someone holds up inside. Do not let the setup friction stop you. Visit InmateAid's jail calls page for step-by-step account setup, current rate information, and tips for keeping funds available.

Global Tel Link (GTL) - ConnectNetwork ↗ Contracted phone carrier — account setup and rates
When can I visit and what are the rules?

Visitation hours at Salt Lake Co Jails are set by the facility and can change without much notice. Before making the trip, call 801-743-5500 to confirm current hours, any advance registration requirements, and what you are allowed to bring.

The most common mistake families make is showing up without confirming first - and that results in a wasted trip and a missed visit for your family member. General rules across most Utah county jails: dress conservatively, avoid colors that resemble inmate uniforms, leave your phone in your car, and bring valid government-issued ID. Children may be permitted with specific requirements depending on the facility. InmateAid's visitation guide has a full checklist you can run through before you go.

Salt Lake County Jail Visitation Guidelines

Pre-Scheduled Visits Only
As of June 18, 2023, all personal visits at the Salt Lake County Metro Jail and Oxbow Jail Facility must be pre-scheduled. Walk-in visits are not permitted. Visitors can schedule visits up to six days in advance by calling 385-468-8400. Only visitors with confirmed appointments will be allowed entry, ensuring a smoother check-in process.

Visit Limits and Requirements

  • Visit Frequency: Each inmate (not on disciplinary restriction or in medical quarantine) is allowed two personal visits and one clergy visit per week.
  • Visitor Limits: At Metro Jail, up to three visitors are allowed per visit. At Oxbow Jail, only two visitors are permitted. Infants under one year of age do not count toward the visitor limit.
  • Identification: All visitors aged 16 and older must present a valid government-issued ID (Driver’s License, State ID, Passport, or Consulate Card). School IDs are not accepted.

Minor Visitors
Minors must be accompanied by a parent, step-parent, or legal guardian. If a minor is visiting a parent, they must be accompanied by an adult over the age of 18. Unattended children under the age of 16 are not allowed. For questions about visiting with minors, call 385-468-8400.

Visiting Hours and Duration

  • Visiting hours are 9:00 AM – 9:00 PM daily, with no visiting during meal times (11:00 AM – 12:30 PM and 4:00 PM – 5:30 PM).
  • Visits are scheduled to begin at the top of each hour and last 30 minutes.
  • Visitors must check in at least 30 minutes before the scheduled visit and may not enter the lobby more than 45 minutes before the visit start time. Late arrivals will not be allowed entry.

Facility-Specific Guidelines

  • Metro Jail: A Nessel Lactation Pod is available in the lobby for nursing mothers.
  • Oxbow Jail: Only two visitors per visit are permitted.

Additional Guidelines and Restrictions

  • Prisoner Workers: Inmates assigned to work duties (e.g., kitchen or server roles) are not allowed visits during their work hours. Inmates must inform visitors of any changes in housing or work assignments.
  • Availability: Inmates may be unavailable due to refusal of a visit, capacity limits, or incidents in the jail. Visits may also be delayed or canceled as needed.
  • Masks: Inmates housed in Orientation and Observation units are required to wear masks. Masks for visitors are optional but encouraged.
  • Health Precautions: Visitors exhibiting flu-like symptoms are asked not to visit. A minimum distance of six feet must be maintained between visitors.

For any questions or further assistance, contact the Salt Lake County Sheriff's Office at 385-468-8400.

⚑ Full visitation information, times & rules
How do I put money on their books?

Money on the books - also called the commissary or trust account - gives your family member access to hygiene items, snacks, phone time, and postage. It is one of the most practical things you can do and it has a direct effect on their daily comfort.

Salt Lake Co Jails accepts deposits through approved channels that typically include online deposit, phone deposit, or a kiosk at the facility. Use your family member's full legal name and booking number exactly as they appear in the jail's system - any error in the name or number will delay or reject the deposit. InmateAid's send money page lists the specific deposit methods accepted at Salt Lake Co Jails and walks through the process.

ConnectNetwork/AdvancePay® ↗ Commissary and trust-account deposits
How do I send letters or photos?

A letter or a printed photo costs almost nothing to send and means far more than most people outside appreciate. Salt Lake Co Jails accepts incoming mail addressed to your family member at 3415 S 900 W. Put their full legal name and booking number on every piece of mail.

Standard rules at most Utah county jails: plain white paper only, no staples, no glitter, no stickers, no colored ink. Photos should be standard print size with nothing written on the back. Mail that does not meet the facility's standards will be rejected - and the facility may not notify you that it was. Keep it simple.

InmateAid's send mail service lets you write and send directly from your phone or computer. We print on approved stock and mail it for you, so rejection for formatting is not a risk.

Books and magazines must come new, ordered directly from the publisher or through an online retailer - not shipped from your home address. Facilities require this to prevent contraband. Order through Amazon or directly from the publisher. Anything shipped from a personal address will be turned away.

Inmate Mailing Address
[Inmate Full Legal Name]
ID #: [Inmate Number]
Salt Lake County Metro & Oxbow Jail
3415 S 900 W
Salt Lake City, UT 84119
What else should I know about Utah jails?

County jail procedures, visitation rules, phone rates, inmate search tools, bail processes, and what happens at release all vary by state. Utah has its own rules and its own agencies, and what applies in one state does not always apply here.

InmateAid's Utah prison resources hub covers all of it - written specifically for families navigating the Utah system. Start there when you need answers that go beyond what this facility page covers.

Official Resources

County jail time is hard in a way that is different from anything else. The uncertainty - not knowing how long, not knowing what comes next - wears on everyone. What you can control is the connection. Calls, letters, visits, money on the books. Every one of those things tells your family member that someone out here is paying attention and is not going anywhere.

InmateAid was built for exactly this. Use us.

About this page — Information is compiled from official facility sources, state DOC guidelines, and verified family reports. Last updated August 2026.