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Southern Maine Womens Reentry Center - ME DOC

State Prison

Last Updated: July 21, 2025
Address
230 River Rd, Windham, ME 04062
Beds
100
County
York
Phone
207-490-5205

SMWRC is for State Prison offenders sentenced anywhere from one year to life by the State Court in the county where the charges were filed

All prisons and jails have Security or Custody levels depending on the inmate’s classification, sentence, and criminal history. Please review the rules and regulations for Reentry facility.

The phone carrier is Global Tel Link (GTL) - ConnectNetwork, to see their rates and best-calling plans for your inmate to call you.

If you are unsure of your inmate's location, you can search and locate your inmate by typing in their last name, first name or first initial, and/or the offender ID number to get their accurate information immediately Registered Offenders

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Nearby Facilities

If your loved one is at SMWRC, InmateAid can help you stay connected. Call the facility directly at 207-490-5205 with any immediate questions.

SMWRC is a Reentry state correctional facility in Windham, ME, operated by the Maine Department of Corrections. Inmates serve sentences ranging from one year to life and have access to programs including education, vocational training, and work assignments. This page covers how to locate an inmate, schedule visits, make calls, send money, and stay connected throughout their sentence at SMWRC.

Communication is important, the prison offers a phone program for outbound calls only, with inmates unable to receive incoming calls. Accepting collect calls can be expensive, sometimes exceeding $10 per call. Click here for discounts on inmate calls, especially if the communication with your inmate is frequent. It's important to remember that all phone calls are recorded, and discussing sensitive legal matters over these lines is discouraged.

While incarcerated, reading is often the best use of time. Please note that books and magazines, puzzles, and word searches ordered for inmates must come directly from the publisher. This policy ensures that the items are new, untampered, and comply with the facility's regulations. Prisons and jails enforce this rule to prevent the introduction of contraband or prohibited materials. By restricting orders to publishers, the facility can better maintain security and control over the content entering the institution. Any books or magazines not received directly from the publisher will be rejected and not delivered to the inmate. You may, however, send letters and selfies to inmates with this easy-to-use app, packages starting at only $8.00.

The Southern Maine Re-entry Center (SMRC) is designed to give women the skills and experience they need to successfully live as positive citizens and employees after they transition from state correctional facilities into their home communities after their time with the Maine Department of Corrections.

An emphasis is placed on reducing their risks of reoffending and on increasing their positive outcomes.

Positive outcomes include attributes such as

  1. being employed in high growth/high demand careers,
  2. reunifying with their families,
  3. using effective parenting skills,
  4. having stable post-release housing,
  5. remaining drug and alcohol-free,
  6. having prosocial friends and activities,
  7. being active citizens, and
  8. being able to make healthy choices for their lives.

The program uses gender-responsive principles as the foundation of all its programming and operations.

The Center houses up to 64 women and is located in Cumberland County.

Eligibility

To be eligible for the SMRC, a woman

  • must have served at least 120 days of her sentence and
  • have approximately one year left to serve.
  • She will have already demonstrated her commitment to a positive, crime-free life during her time at the Women’s Center in Windham.
  • She will be classified as minimum or community security level.
  • Many will be eligible to apply for Supervised Community Confinement.

Life in the Women’s Reentry Center

Women spend their days in educational and/or cognitive-behavioral classes that prepare them for making successful transitions into the community.

This includes

  • self-awareness sessions,
  • decision-making,
  • examining their individual reoffending risks and triggers,
  • substance abuse treatment,
  • behavioral treatment,
  • financial management, and
  • other opportunities for self improvement.

They also may

  • participate in obtaining their GEDs,
  • taking college classes in the community, or
  • learning a trade.

They also spend time participating in community service projects, such as

  • helping to train therapy dogs,
  • helping with grounds maintenance,
  • assisting local community agencies, and
  • volunteering.

Residents have work assignments. Initially, these assignments are in the facility. During the last six months of their sentence, they might have the opportunity to work in the community.

SMRC works closely with the Maine Department of Labor Career Center to place them in jobs in high growth/high demand careers where employers have need of good employees. Residents will be able to keep these jobs after their release.

Deposits to a phone account can only be used by the inmate to place phone calls through the Maine Department of Corrections debit calling system. Monies in this account cannot be transferred to the general (trust) account.

Inmate Locator

Finding a State Inmate at Southern Maine Womens Reentry Center - ME DOC

If you're trying to locate someone in Maine state custody at Southern Maine Womens Reentry Center - ME DOC in Windham, the Maine Department of Corrections maintains a state-level inmate locator that covers all DOC facilities. Every state runs its own system, so the search experience differs significantly from federal or county-level locators. If the DOC locator does not return the person you're looking for, call Southern Maine Womens Reentry Center - ME DOC directly at 207-490-5205 to confirm current custody status.

Using the State DOC Inmate Locator

The Maine DOC inmate locator searches by full name, DOC inmate number, or both. The state inmate number is assigned at intake and stays with the inmate across transfers between facilities within the state, but it does not transfer if the inmate moves to another state or to federal custody. State locators typically return the inmate's current housing facility, custody level, projected release date, and parole eligibility, though specific data fields vary by state.

When the Inmate Doesn't Appear in the DOC Locator

A state inmate may be missing from the DOC locator for several reasons. Newly sentenced inmates often spend weeks at a county jail awaiting transfer to the state reception center, during which they are not yet in the DOC system. Inmates in transit between facilities may be temporarily missing. Some states delay public records by 24 to 72 hours after intake. The InmateAid inmate search can help locate someone during this gap period because it pulls from county jail rosters as well as state systems.

State Inmate Numbers and Out-of-State Transfers

If the inmate was recently transferred from another state under an interstate compact, or moved to federal custody on writ, the Maine DOC locator may show them as "in transit" or remove the record entirely. To track inmates across state or federal jurisdictional moves, call 207-490-5205 for current location and case status.

Once You've Located the Inmate

When you confirm the person is at Southern Maine Womens Reentry Center - ME DOC, set up an inmate phone account with the facility's contracted provider and arrange any money transfer or commissary funding needed. For phone discount plans, money transfer, and mail services that work with Maine state facilities, see InmateAid's inmate services and call 207-490-5205.

To confirm current custody status, recent transfers, or release information at Southern Maine Womens Reentry Center - ME DOC, call 207-490-5205.

Visitation Information

SMWRC CONTACT VISIT SCHEDULE CHANGE MEMO (Updated 9-22-2022)

Questions regarding visits? Email the Visit Office at MCC.

If you would like to visit a resident at Southern Maine Women’s Re-Entry Center, you must first complete a Visitor Application (Please see right-hand column) and pass a background check. The resident you are applying to visit will be notified of your approval and they are responsible for notifying you. If you are denied visitation, you will be sent a letter to the mailing address you provided with an explanation of why you were denied.

SCHEDULING A VISIT

Our scheduling process has changed, voicemail messages can no longer be left to schedule visits. Visits must be scheduled by completing a request at the following link: Schedule a Visit at SMWRC

VISIT OFFICE HOURS

Voicemail messages may be left for the Visit Office at (207) 893-7109 for questions related to visits. Our scheduling process has changed, voicemail messages can no longer be left to schedule visits. We will return your call or email you with a response to your question as soon as possible.

WHEN A VISIT CAN BE SCHEDULED

Visits must be scheduled two business days in advance. Visit requests completed after 4:00 pm will be considered as the next business day.

How to Save Money on Inmate Calls

Understanding Prison Phone Services: How to Save on Inmate Calls

Prison phone companies hold a monopoly within the facilities they are contracted with, resulting in shared profits and minimal incentives for representatives to promote cost-saving measures to customers. These companies typically display their rates, often offering multiple pricing tiers. However, the primary factor determining call costs is the type of phone number used and the location of both the caller and the inmate.

In federal prisons, acquiring a new local number can significantly reduce call rates, lowering costs from $0.21 to only $0.06 per minute. The Federal Bureau of Prisons provides inmates with 300 minutes per month, and local line services like InmateAid cost $5.00 per line, without any hidden fees or bundled services.

For non-federal facilities (county jail, state prison, private and ICE detention centers), the benefits of using a local number have diminished, making market intelligence crucial. InmateAid specializes in identifying the best deals in various scenarios. While approximately 30% of the time no savings can be achieved—a reality acknowledged by other providers—InmateAid guarantees a refund if they cannot save you money.

For more detailed information on inmate calls, individuals are encouraged to visit the InmateAid website and navigate to the facility where their inmate is incarcerated. By accessing the Prison Directory and following the links to the Discount Telephone Service, individuals can obtain an honest estimate before making any purchases.

How to Send Money to an Inmate

How to Send an Inmate Money in Maine

These are general guidelines for sending money to an inmate's commissary account. Inmates need money to access several privileges like weekly shopping at the commissary, making phone calls, using the email service where offered, using the electronic tablets where offered and paying their co-pay when needing the medical or dental services.

What is a Commissary?

A commissary is a store within the correctional institution. Commissary day is usually held once a week and can only be enjoyed if the inmate has funds in their commissary account. An inmate's commissary account is like a bank account within the prison. If the inmate has a job, their paycheck is deposited into this account, too.

The Commissary sells various products that the inmates may purchase if they have money on their books. The commissary sells clothing, shoes, snacks and food, as well as hygienic products like soap, shampoo, and shavers. The commissary might also sell entertainment-related products like books, magazines, televisions, radios, playing cards, headphones, MP3 players, electronic tablets like an iPads (no internet access), songs, and educational programming.

How do you send money to an inmate?

Sending money to an inmate varies from state to state, depending if it is county, state, or federal, their ways of accepting money for inmates change by the money transfer company they’ve contracted with.

Federal Prisons and some state-level prisons have centralized banking systems which means that you do not need to know where they are specifically, just that they are in the state systems of for instance the California, Texas, Florida DOC, or the FBOP to name a few.

Some facilities will allow you to deposit cash through the lobby window stand-alone kiosk in the lobby or visitation room. Most facilities will also accept a postal money order mailed to the institution’s inmate mailing address made payable to the full inmate’s name.

Electronic banking allows friends and family members to send the funds online, and correctional departments are starting to favor this method because it is less work for staff and more accurate/easier to keep track of, as well as being more convenient.

Regardless of the method of sending funds, there are several key things you will need to know:
• Inmate’s full committed name
• Inmate’s ID number
• Inmate’s location – or a system like the federal BOP

Before sending any funds you should find out what online transfer companies the institution your inmate is incarcerated in uses. You can find this information on our site by navigating to the facilities page click on the Money Transfer button under the address and phone number. Pay close attention to the rules of the facility. Sometimes they will require money senders to be on the inmate's visitation list. Some correctional facilities have a deposit limit, like $200-300 at a time, but in federal, there is no limit.

Some of the money transfer firms are MoneyGram, Securus Pay, JPay, AccessCorrections, JailATM, and CommissaryDeposit

Who else can access the money you send?

An inmate with fines or restitution will be subject to commissary/trust account garnishment. If the inmate has these financial obligations, they will be extracted from the inmate’s bank account. It may be a percentage or the entire amount depending on the situation. We recommend inmates who are going into their bid contact the counselor and make an arrangement beforehand. If you go in knowing they are taking 20-25% of all deposits is better than have them take it all and you find out in the commissary line when the account is zero.

Why is my inmate asking for more than I normally send?

This is generally a signal that the inmate is doing something they shouldn’t and need money to get them out of or through a situation. It could be gambling, it could be extortion it could be other things you don’t need to know on this forum (for now). Set boundaries with your inmate. Tell them that “this is the amount I can send each month” and that is it. There are no extras beyond the boundary. Also, NEVER send money to the account of another inmate on your inmate’s instruction. This is a sign that something is not right. If the corrections people discover this, and they do more times than not, it will result in some severe disciplinary action to the inmate, and certainly the loss of all privileges.

Who can I call if I suspect something?

We recommend speaking with the counselor or case manager of the facility and using a generic reference if your suspicions are wrong. You needn’t put them in a more difficult position if they are.

How do I send money using MoneyGram?

Send Photos, Letters, and Postcards

Sending Mail to Inmates at Southern Maine Womens Reentry Center - ME DOC: Guidelines and Services

Looking to send heartfelt greetings to your loved one in prison? Some facilities have recently updated their rules for incoming mail to protect staff from potential drug contamination through the ink used in mail pieces. These new rules require mail to be sent to a third-party post office box, where it is scanned into computer files and shared with inmates without anyone physically handling the original mail. When sending letters, photos, postcards, greeting cards, and magazines to inmates at Southern Maine Womens Reentry Center - ME DOC, adherence to specific guidelines is essential. Both incoming and outgoing mail undergo inspection to prevent the introduction of contraband that could compromise the safety, security, or well-being of the facility, its staff, and residents.

Inmate mail must not contain content that poses an immediate threat to jail order, such as descriptions of manufacturing weapons, bombs, incendiary devices, or escape tools that could realistically endanger jail security. Content advocating violence, racial supremacy, or ethnic purity is also prohibited. Additionally, inmate-to-inmate mail is not allowed and will be destroyed.

To simplify the process, individuals can utilize the mailing services offered by InmateAid. This automated system makes sending special messages or pictures to loved ones convenient and efficient. InmateAid has successfully sent tens of thousands of mail pieces per month without encountering issues with prisons or jails. Envelopes bearing the InmateAid logo assure mail room staff that the contents comply with regulations, establishing a trust that has been maintained since 2012.

Inmates are permitted to receive only metered, unstamped, plain white postcards no larger than 4" x 6". Writing must be done in pencil or blue or black ink. Any other type of mail will be returned to the sender. If there is no return address, unauthorized mail will be stored in the inmate's locker until their release. Again, InmateAid's service for postcards and greeting cards complies with the old and new rules. You can get 8 postcards/greeting cards for only $8.

By following these guidelines and using reliable services like InmateAid, you can ensure your mail reaches your loved one safely and without complications.

Inmate Commissary

Understanding Inmate Commissary

An inmate commissary, often referred to as a "canteen," is a store within a correctional facility where incarcerated individuals can purchase items not provided by the institution. Commissary services play an essential role in improving the quality of life for inmates by giving them access to additional goods and services. Here's what you need to know about how commissaries function and the impact they have:


What Is Available at Commissary?

Commissary stores typically offer a wide range of products, including:

  • Snacks and Beverages: Chips, candy, coffee, and instant noodles are common purchases.
  • Hygiene Products: Toothpaste, soap, shampoo, and feminine hygiene items.
  • Writing Supplies: Paper, envelopes, pens, and stamps to facilitate correspondence with loved ones.
  • Entertainment Items: Books, playing cards, radios, and sometimes MP3 players or tablets for facilities with digital programs.
  • Clothing and Accessories: Basic clothing, shoes, and thermal wear.
  • Miscellaneous Items: Batteries, headphones, and over-the-counter medications.

How Do Inmates Pay for Commissary?

Inmates use funds from their trust accounts to make purchases. These accounts are funded by money sent from family or friends, as well as wages earned from jobs within the facility. Without available funds, inmates cannot access commissary items unless they qualify as indigent, in which case the facility may provide limited basic supplies like paper and stamps.


Why Is Commissary Important?

Commissary services enhance the overall well-being of inmates in several ways:

  • Comfort: Access to familiar snacks and hygiene products provides a sense of normalcy.
  • Communication: Purchasing writing supplies and stamps enables inmates to stay connected with family and friends.
  • Rehabilitation: Items like books and educational materials contribute to personal growth and development.
  • Autonomy: The ability to choose and purchase items fosters a sense of independence.

Regulations and Limits

Each facility has strict rules governing commissary purchases:

  • Spending Limits: Weekly or monthly caps are set to prevent hoarding or misuse of funds.
  • Item Restrictions: Facilities may prohibit certain products to maintain safety and security.
  • Delivery Schedules: Commissary orders are typically processed and distributed on designated days.

Inmate commissaries provide more than just goods—they offer a vital connection to the outside world and an opportunity for inmates to manage their daily needs. For families and friends, ensuring your loved one has funds in their trust account can significantly improve their experience during incarceration. Always check the specific rules and options available at the facility to better support your loved one.

Inmate Care Packages

How to Buy Inmate Commissary Care Packages Online

Purchasing commissary care packages for an inmate is a thoughtful way to show support and provide essential items they may not otherwise have access to. These packages often include a variety of approved products such as snacks, hygiene items, and personal necessities. Here’s how you can buy commissary care packages online:

  1. Find the Facility’s Approved Vendor
    Correctional facilities typically partner with approved providers like Keefe Group, Access Securpak, Union Supply Direct, Walkenhorst’s, or CareACell. These vendors work directly with facilities to ensure that the items in the packages meet all regulations.

  2. Search for the Inmate’s Facility
    Visit the vendor’s website and select the correctional facility where your loved one is housed. This ensures that you see the packages and items specifically allowed for that institution.

  3. Select a Package
    Browse the available packages, which often include bundles of snacks, toiletries, and even seasonal or holiday-themed items. Many services also allow customization, so you can tailor the package to your loved one’s preferences.

  4. Enter the Inmate’s Details
    Provide the inmate’s full name and ID number to ensure the package is delivered to the correct person. Double-check this information to avoid delivery issues.

  5. Complete Your Purchase
    Add the selected package to your cart, proceed to checkout, and make your payment using a credit or debit card. Some vendors may also offer alternative payment methods.

  6. Confirm Delivery Guidelines
    Delivery schedules vary by facility, so check when packages are typically distributed. Most vendors provide estimated delivery times and tracking options.

By following these steps, you can easily send a commissary care package to brighten an inmate’s day. These packages not only provide comfort but also remind your loved one that they are supported and cared for. For added convenience, many vendors offer affordable pricing and frequent promotions to help you maximize your support

Ask The Inmate

Connect directly with former inmates and get your questions answered for free. Gain valuable insights from individuals with firsthand experience in the federal prison system, state and county jails, and GEO and CoreCivic-run private prisons. Whether you're seeking advice, clarification, or just curious about life behind bars, this unique opportunity allows you to ask questions or explore answers to previous inquiries from the InmateAid community. Engage in meaningful discussions and get informed perspectives from those who truly understand the system.