Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.


InmateAid receives letters and emails from members all the time. We post actual, unedited words from real people that have used InmateAid. We are sharing them on the site because we are proud of what people are saying. Share your thoughts, too.

  • You've been very helpful to our family during a very difficult time. Thank you for offering this service.

    Katherine W.
  • Love the website it is very informative and makes it easy to keep in touch with loved ones..

    Yasmine V.
  • I was really unsure of using this website, this is my first time dealing with someone being incarcerated, and I am so thankful for this. Sending letters through here is so easy and simple. And overall very helpful, they've emailed me like they said they would. HIGHLY RECOMMEND!!

    Angelica Q.
  • i just very simply want to thank you an those who created this site to help...cause until your loved one is home you worry this was amazing to use today so worried about my love thank you

    Jamie P.
  • This was the first for me when my daughter was incarcerated. I was very grateful to find InmateAid to help give my daughter what is needed. They also have gone beyond the call of duty when I needed assistance in transferring money into her account especially when the jail is not updated with the new system. Thank you so much InmateAid for your help. Lei L

    Jilton L.
  • I have greatly benefited from the information from your site and am greatly appreciative. Thank you.

    Kendra S.
  • Inmate aid is the first people ive found that are for real! They have been so helpful to myself and my husband! They helped him get into RDAP they saved me a total of 5500$ so far. And they are real people that are there for people like me! Thank you inmate aid!

    Kim V.
  • This is a first for me, i didn't know where to start so i had money going here and there to help my niece, but a few weeks ago my prayers were answered when i found InmateAid "thank you" it is the help i needed. i called for help to find her but all i got was "u need to call number ..." or "we cant help you." I wasn't going to give up on helping her. Thank you again for being there for my family when no one else would...

    Peggy W.
  • My husband was transferred from Harris County to TDCJ Holliday. Your discounted phone service worked well for me the 6 months that he was in Harris County. I will not be needing a quarterly renewal when this one is up - unless something changes. If there is a change, I will contact yall again. Thank you for your personal attention and kind words when I needed it most. I am still working my way through the system, but getting stronger as I go. Thank you!

    Geraldine B.