Can I Use the Discount Line with Virgin prepaid phones?

Whether the discount service makes sense for a prepaid phone depends on how the calls are being billed and what the per minute rate is between your current number and the facility.

Here is the core issue. Calls from correctional facilities are billed based on the rate associated with the number being called rather than the caller's actual location. A prepaid Virgin Mobile number with a Daytona area code calling Quincy Correctional in northern Florida may or may not be treated as a local call depending on the phone provider contracted at that facility and how they calculate rates for that number.

The discount calling service works by providing you with a number that is local to the facility's area code. When your loved one calls that local number instead of your cell number directly the per-minute rate drops significantly because the call is treated as a local call by the prison phone system. The savings on each call typically offset the cost of the service within a few calls.

The prepaid aspect of your phone does not disqualify you from using the service. The local number provided would ring through to your prepaid phone the same way any forwarded call would. You do not need a traditional billing account to receive the calls.