Reviewed on: April 05,2026

Do you still need Securus with discount service

If I add the discount phone service, do I still need to add money to the securus tech account as well?

Asked: April 10, 2014
Author: Sierra
Ask the inmate answer
1

Yes, you will still need to maintain and fund an account with Securus Technologies even if you use a discount phone service.

Securus controls the phone system inside the facility, so every call must go through them. The discount service does not replace Securus, it simply reduces the cost by giving your inmate a local number to call instead of a long distance one.

Here is how it works:

  • You get a local number through InmateAid
  • You set up that number with Securus as the approved number
  • You add funds to your Securus account
  • Your inmate calls the local number at a lower rate

Why this still saves money:
Even though Securus is still involved, local calls are much cheaper than long distance. Depending on usage, savings can be significant, especially if you receive frequent calls.

A simple way to look at it:

  • You still pay Securus to connect the call
  • You save money by lowering the per-minute rate

If you are receiving multiple calls per month, the reduced rates usually outweigh the monthly fee for the discount service.

https://www.inmateaid.com/ask-the-inmate/do-you-still-need-securus-with-discount-service#answer
Accepted Answer Date Created: April 11,2014

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