How do I put money on inmate's phone who is at Verner supermax

To add funds to an inmate's phone account at Verner Supermax, you can use the ConnectNetwork service provided by GTL. Here's how:

1. Create a ConnectNetwork Account:

   • Visit ConnectNetwork's website.
   • Click on "Create Account" and provide the necessary personal information.
   • During setup, select Verner Supermax as the facility and add the inmate by their ID number.

2. Choose a Deposit Method:

   • AdvancePay®: This prepaid collect calling service allows the inmate to call your specific phone number using deposited funds. You control expenses and call acceptance.
   • PIN Debit Account: Funds deposited here enable the inmate to call any permitted number. You can deposit directly into this account, and the inmate can also transfer funds from their commissary account.

3. Make a Deposit:

   • Log into your ConnectNetwork account.
   • Navigate to the "Deposit Funds" section.
   • Select the appropriate account type (AdvancePay or PIN Debit).
   • Enter the deposit amount and payment details.

4. Alternative Payment Options:

   • Automated Phone System: Call GTL's automated system at (800) 483-8314 to make deposits.
   • Mail: Some facilities accept money orders via mail. Check with Verner Supermax for specific instructions.

Important Considerations:

• Fees: Deposit fees and call rates vary by facility. Review the costs within your ConnectNetwork account.
• Refunds: Unused funds in a PIN Debit account are refunded upon the inmate's release.
• Facility Policies: Always verify Verner Supermax's specific policies regarding inmate phone accounts, as procedures can differ.

Following these steps, you can ensure your incarcerated loved one has the necessary funds to maintain phone contact.