Go to your My Account area on the website. Click on Discount Telephone Service, click Add a Local Line, then select the state, the facility name, your telephone number and the calling plan you wish to buy. Go to checkout and then the pay page. Enter your debit card or credit card and pay. You will get an email confirmation of your purchase and in about an hour, you will get your new local telephone number emailed to you to give to your inmate to make "local calls" that will ring on your long distance number.
https://www.inmateaid.com/ask-the-inmate/how-do-set-up-account#answer
Accepted Answer Date Created: August 21,2014