How do set up account?
Elena Dean
Go to your My Account area on the website.
1
Go to your My Account area on the website. Click on Discount Telephone Service, click Add a Local Line, then select the state, the facility name, your telephone number and the calling plan you wish to buy. Go to checkout and then the pay page. Enter your debit card or credit card and pay. You will get an email confirmation of your purchase and in about an hour, you will get your new local telephone number emailed to you to give to your inmate to make "local calls" that will ring on your long distance number.
https://www.inmateaid.com/ask-the-inmate/how-do-set-up-account#answer
Accepted Answer Date Created: August 21,2014
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This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice.
Last reviewed October 2015.