Reviewed on: July 02,2021
Inmate Phone Calls

How do this phone calls work it said a active they supposed to give you another number

Our Phone Service uses an algorithm to determine the best rate for you based on your location, the inmate's location and the carrier the facility uses.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer January 01,2021 · Inmate Phone Calls
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Our Phone Service uses an algorithm to determine the best rate for you based on your location, the inmate's location and the carrier the facility uses. If we can't save you money, we do not issue a line. If we issue a line and the calls are not cheaper, we offer you a refund. It works perfectly in about 70% of the cases

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Accepted Answer Date Created: January 01,2021
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed July 2021.