Our staff will not be in the office for their safety - please email all communication requests to aid@inmateaid.com. Thank you for your understanding and cooperation.

Reviewed on: July 02,2021

How do this phone calls work it said a active they supposed to give you another number

Asked: December 31,2020
Ask the inmate answer

Our Phone Service uses an algorithm to determine the best rate for you based on your location, the inmate's location and the carrier the facility uses. If we can't save you money, we do not issue a line. If we issue a line and the calls are not cheaper, we offer you a refund. It works perfectly in about 70% of the cases

Accepted Answer Date Created: January 01,2021

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