How does the family get phone calls?
Ashley Johnson
The inmate must make the outbound call.
1
The inmate must make the outbound call. They cannot receive calls. All of the prison facilities in the United States operate the same way. They award the contract to one phone company who is the sole provider for that detention center. All calls are tape recorded by them and they get paid for every call. You have to use them, no matter what. The choice you make is whether to pay them a little, or pay them a lot.
Our service creates the lowest possible price per call. The difference in the call price with your telephone number and the number we get you will pay for our service in a couple of calls. The savings grow with each call.
If you would like an honest estimate of the call price and savings, send us the prison or jail where your inmate is currently incarcerated and your telephone number and we will let you know if we can save you money.
Email us the information at Aid@InmateAID.com
https://www.inmateaid.com/ask-the-inmate/how-does-the-family-get-phone-calls#answer
Accepted Answer Date Created: March 21,2015
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About this answer:
This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice.
Last reviewed October 2015.