How to get my new number?

To obtain a new phone number from InmateAid, follow these steps:

1. Sign Up for InmateAid's Discount Phone Service:

   • Visit the InmateAid Discount Calls page.
   • Select the facility where your loved one is incarcerated.
   • Enter your current phone number, which will be linked to the new number.
   • Complete the payment process to finalize your subscription.

2. Receive Your New Number:

   • After payment, InmateAid will email you and text you the new phone number, typically within moments of receiving your receipt.

3. Inform Your Inmate:

   • It's crucial to notify your incarcerated loved one of this new number, as they need to add it to their approved contact list.
   • You can inform them by:
     • Sending a letter with the new number.
     • Communicating the number during an in-person visit.
     • Using InmateAid's letter-writing service to send the information.

4. Set Up an Account with the Prison's Phone Service Provider:

   • Determine the phone service provider for the facility (e.g., Securus, GTL).
   • Register the new number with the provider and fund the account to enable your inmate to make calls to you.

Additional Considerations:

• Facility Policies: Be aware that some facilities may have specific rules regarding approved contact numbers.
• Account Setup: Ensure all necessary steps are completed with the prison's phone service provider to facilitate seamless communication.

By following these steps, you can effectively set up a new phone number through InmateAid, allowing for more affordable communication with your incarcerated loved one.